MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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88 results found
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"Are you gonna go?" Emote
I purchased the Audio- Emote Pack from (i think its Garruk, the green-pink ones).
There are:
Are you gonna go?
Let me find the trail.
Those sure are nice wordsEtc.
Every Emote Audio works, except the "Are you gonna go?" Audio. You dont hear nothing but trigger the Opponents Pet instead i think.
I tried it on the Iphone and Steam and both there i didnt hear anything.
2 votes -
Pack
Packs show as not being available until September 29th
It is currently October 10th2 votes -
Steam : game data space not cleaned after download
Between the 21st and 22nd, the game asked for 11,000 MB of free space during loading. I made the necessary space, but the game did not free it again once the new game files had finished loading.
I therefore deleted the download folder from my Steam files, ran the content verification, and launched the game. It downloaded another 1.5 GB when starting up, but overall I recovered roughly the 11 GB of space.
With component prices being what they are at the moment, you need to be careful about the resources being used. I also find that, on mobile devices,…
3 votes -
I BOUGHT MYTHIC PACKS WITH GEMSTONES AND RECIEVE A RARE WILDCARD. HAPPENED TO ME AT LEAST 6 TIME NO WAY THIS IS NOT A BUG
HAPPENED TO ME AT LEAST 6 TIMES BUT IM TIRED OF BUYING GEM WITH MY MONEY TO CHANCE A MYTHIC IN A CERTAIN SET TO THEN RECEIVE A RARE WILDCARD IN A MYTHIC PACK AT LEAST GIVE ME A CRAPY OR EVEN BANNED MYTHIC BUT A RARE WILDCARD HAS TO BE A BUG. I FEEL LIKE IM BEING TAKING ADVANTAGE OFBECAUSE OF HOW SILLY THE FIX IS TO THE PROBLEM.
3 votes -
I BOUGHT MYTHIC PACKS WITH GEMSTONES AND RECIEVE A RARE WILDCARD. HAPPENED TO ME AT LEAST 6 TIME NO WAY THIS IS NOT A BUG
HAPPENED TO ME AT LEAST 6 TIMES BUT IM TIRED OF BUYING GEM WITH MY MONEY TO CHANCE A MYTHIC IN A CERTAIN SET TO THEN RECEIVE A RARE WILDCARD IN A MYTHIC PACK AT LEAST GIVE ME A CRAPY OR EVEN BANNED MYTHIC BUT A RARE WILDCARD HAS TO BE A BUG. I FEEL LIKE IM BEING TAKING ADVANTAGE OFBECAUSE OF HOW SILLY THE FIX IS TO THE PROBLEM.
3 votes -
Store - add an option to purchase multiple wild-cards
Please ad an option to purchase multiple wild cards (rare/mythic).
I play Brawl and purchase many wild cards for new decks. It is frustrating to have to do 10+ separate transactions and sometime triggers my payment card, stopping as they think it's spam.
Please also bring back common/uncommon purchases. I have spent a lot on wild cards (being new) though withouth an option to get common/uncommons on bulk, have stopped spending money on building new decks.
2 votes -
Store access
- How to reproduce: Unfotunately I was unable to find out the exact reason, however, it seems to be more potent when internet issues take place.
- Platform: PC
- Experience: Sometimes when launching and even sometimes during using the app and/or buying something in the store, the store becomes inaccessible. And requires restarting the client to access the store properly - sometimes even several times to success.
- Expectation: It would be really nice to be able to "force a reload" without the need to restart the full machinery. The whole exiting and subsequent loading takes rather long. This was most frustrating while…
1 vote -
Vous en avez pas marre chez WOC...????
Sérieusement!!....vous en avez pas marre de laisser votre logiciel faire gagner des pauvres débiles congénitaux avec des decks de débutants ou sans aucunes synergie ou stratégie gagner sur le mode Classement avec des tirages de cartes complétement truqués?
Simplement parce que des attardés mentaux vous ont donné quelques pauvres dollars, vous truqué la pioche des cartes en mode classement alors que ce mode de jeux devrait être le seul avec le maximum de neutralité et d'impartialité de tous les modes de jeux proposés.
Vous faites accéder au rang mythique tous les bouseux qui vous donne de l'argent même si ils…
2 votes -
No gems back from collecting 5th copies of rares and mythics in a set
Not receiving any gems back when opening new rares/mythics you already have four copies of? I crafted all the rares and mythics from Reality Fracture from wildcards but when i opened packs I received 5th copies of rares instead of gems
1 vote -
Orb Redemption Bug
I redeemed an orb for the Lyra Archangel of Dawn. The screen took a while to load and I had to restart MTGA on my Mac. I went in and the orb is not there and the card is not in the store or selectable as a crafted card in my deck. Does it take time for this to post?
1 vote -
Orb Redemption Bug & Questions
Redeemed an orb on accident, said "Error" and then I don't have my orb, but didn't get the Echoverse Lyra Card style from the mastery pass. Also, there is a glitchy item at the end of the sotre that just says "uncommon card"
Can I please have my orb refunded so i can get the card style I intended to get in the first place?2 votes -
Brawl deck in store can’t be used
I bought the new Sauron deck in the store and it won’t let me play with it because 10 cards aren’t available in the game but it’s apart of the deck and I just paid a lot of money For it.
2 votes -
Alchemy pack didn't count towards gold pack
I bought older Alchemy packs, if I remember right Murder at Karlov Manor and Dominaria United but unfortunately they did not count for the golden pack reward. A few weeks ago older packs e.g. Duskmorn counted.
3 Final Fantasy Packs (Standard Pack) counted as well. Is this a bug? Can I not buy older Alchemy packs for the Golden Pack progression?Thank you for your help in advance.
Many thanks!
1 vote -
Unoptable golden pack
I’m experiencing a bug: that’s three packs I bought in the store while I need is one to get a golden pack, and I don’t get the golden pack.
2 votes -
store purchasing error/difficulty
I tried to purchase the new release draft and sealed tokens pack in store. It took multiple attempts to reach the payment screen, and when I did purchase the items did not initially show in my account. When I checked my email for receipt, the receipt was for a pack bundle (Which I have NEVER purchased before) instead of the play bundle (which I purchase EVERY release). Now the pack bundle shows in my account but I cannot reach the payment page in the store to purchase the play bundle. Really?
2 votes -
Store Collected Count Wrong
The store single card purchases show the incorrect card count. It frequently says Collected: 0 when I have one or more of these cards. This will cause a user to waste gold without getting any cards in return.
2 votes -
Bug in display of number of collected cards when buying singles
When buying singles the shop, it displays you how many times you have collected that card (e.g. collected : 3). But this count does not take into account the same card from older sets. I have a maze mind tome of core set 2020, the shop tells me I have 0 collected, probably because it counts how many maze mind tome I have from foundation
2 votes -
I bought ten cards at the Booster Shop, but I didn't get a gold pack.
I bought ten cards at the Booster Shop, but I didn't get a gold pack. Using Android Rog Phone 9
1 vote -
Product suggestions
Im using a iPad I reported over a week ago that when I open packs from the store it is not going towards the gold pack I must have open between 10-20 packs and have been stuck on 4 for the past few weeks I’ve tried uninstalling and re installing but still not going up
1 vote -
Packs
When I open packs from the store there not going towards my gold pack
1 vote
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