MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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81 results found
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marvel shield
So i bought the one time bundle from Marvel that was worth 10,000 gold coins. It gave you 10 packs, Captain America picture and the Shield as a companion. Well all my friends got the shield, but I didn't for some reason. It's still locked even though I bought the bundle. I don't know if it's a bug or what but I would like my shield please.
1 vote -
Yawgmoth avatar
Since we finally have Yawgmoth, Thran Physician card with his portrait - why don't WotC make an avatar (strictly sold through in-game store) of him?
1 vote -
steam backup
Steam backup doesn't work properly. Everytime I install an updated backup it still downloads 1,4 GB and it always starts fullscreen preventing me to do anything else thogh I always had the game in windows mode. Fix it.
1 vote -
Paypal or Creditcard Payment bugged
The payment is completly bugged for me. I cant pay via Paypal, because im stuck in "human verification" and it sends me in a loop. If i try paying via credit card it tells me there is a error.
I searched for fixes via internet and im not the only one with this problem. it is there for over 3 years and still not fixed. it´t like you dont want my money1 vote -
Store items bought dont show up.
Again buy store packs on dail deals. They dont show up. Oh annnd again i got ghost packs for season rewards.10 ghost packs this season. Last month was 4 ghost packs.
1 vote -
Gold pack progression error
Bought a pack daily deal store and itnstead of filling my gold packs progression to 10, it went to 1 and I did not get a gold pack.
1 vote -
Bring Back Full Art Lands As Daily Deals More Often
I'm still waiting around to spend my gold when the lands I want are offered again. Who knows when that will be in the next year? The daily deals section of the game should be twice as large. Half for discounted items, and the additional half for items that aren't usually available on regular days. Wouldn't make rare items any less rare because you still gotta spend 20-25k gold for a land set.
1 vote -
Can't purchase Gems
I keep trying to purchase the 99$ gem pack, when I click the icon in the second screen, I get sent back to the original page.
1 vote -
No Omenpath styles unlocked despite owning the set prior
WotC said they would unlock/let you keep the Omenpath card styles following 16th June for every Spiderman Set card you owned. I didn’t get to keep my Omenpath styles. I got the Spiderman cards, but the styles were not unlocked for me. Does anyone have the same problem?
To clarify, there are no arrows indicating additional styles next to my spiderman set cards. I double checked and clicked on the arrows while making unowned cards showable to see if the Omenpaths cards would show up. They do show up. I just don’t own them, although I had them prior to…1 vote -
Duplicate error preventing wildcard purchase
Tried to buy rare wildcards from store, got an error message about me already owning the item and duplicate protection. Tried restarting client multiple times, proplem has persisted since shortly after TMNT release
2 votes -
Store Error
I’m getting this error on app start up. Not sure what’s going on. Wanted to let yall know. I am on iOS 27 beta.
1 vote -
Can't buy welcome pack on steam
I tried to buy the welcome pack on the store. I have linked my steam account on the WotC website, and have $10 CAD in my wallet. This amount should cover the welcome pack's $4.99 USD price. When I click on the $4.99 button, it just brings me back to the main store page, and makes a coins falling noise, but I get no gems or packs. I tried unistallings, and clearing the files in users/username/wizards of the coast on Win10.
1 vote -
gems not appearing on account even after payment is deducted
I have paid for gems through google one-tap pay. money has been deducted from my account but no confirmation nor gems have appeared.
1 vote -
Store Glitch - Golden Pack progression
I just spent 5k gold on 5 packs (3 strip haven standard and 2 alchemy packs) to buy the 5 packs needed for my golden pack, as I only needed 5 more pack purchases. it only counted 2 of the 5 and it saying still need 3 more and thats just not right. It said 5 more packs and thats what I bought.
I know I had 5 packs on the progression already so either your standard pack arent counting or there's a glitch.
id like the counter to be updated to reflect my purchase or the gold to be…
1 vote -
Yeni başlayanlar için modern online trendleri
Son zamanlarda online bahis dünyasına daha fazla ilgi duymaya başladım ve özellikle yeni başlayanlar için hangi platformların daha güvenilir olduğunu araştırıyorum. Ancak internette çok fazla farklı bilgi olduğu için doğru seçim yapmakta zorlanıyorum. Mobil kullanım, bonuslar ve hızlı ödeme gibi konularda deneyimli kişilerin tavsiyelerine gerçekten ihtiyacım var. Sizce başlangıç için en önemli kriter olmalı?
1 vote -
Lost cards from Karlov Booster. Connection Failed during Opening Animation
Lost connection mid opening animation. Got a notificstion screen with no text, completely blank. Restarted app. No new cards have been added to collection and no pack is availabke for me to open. Paid for in Gems.
1 vote -
Missleading shop Icon
The shop listing for the Noxious Newt bundle that is up currently is missleading, the photo shows three items but only contains two (the avatar and the card sleeve) android you don't have the option to see what exact items you are purchacing, I thought the bundle came with an emote when I bought it, and was very dissapointed that it only came with the sleeve and avatar.
1 vote -
comprei os terrenos full art e não apareceram na minha coleção
comprei os terrenos full art e não apareceram na minha coleção mesmo assim eu perdi todo o gold investido!! queria meu gold de volta
1 vote -
Alchemy 20 packs purchase error
On PC, steam version of the client, I purchased Alchemy 20 packs of strixhaven but got a purchase error, lost gold and no packs were added to my account
1 vote -
Pay To Win
On va rétablir quelques vérités sur ce jeux:
c'est devenus un vraie Pay to Win, pour un jeux de carte, c'est tous de même le comble de la malhonnéteté de la part de l'entreprise qui exploite cette licence.
A toutes celles et tous ceux qui font des achats sur ce jeux, vous avez pas l'impression de n'être plus que des vulgaires BOT qui font que jouer les cartes que le jeux vous donne à la pioche sans même plus à avoir à réfléchir, tellement vos pioches de cartes sont évidentes en fonction de la situation?
Quand vous arborez un titre…
1 vote
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