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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3396 results found

  1. Unity Crash Error unity 2019.4.5f1_81610f64359c

    I can't play because as soon as I try to open a game, a draft or similar, it gives me this error unity 2019.4.5f1_81610f64359c, how can I do? is it possible to fix it? I read that several have complained about this problem but you haven't solved it yet. How long will we have to wait? Thank you.

    15 votes

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  2. card distribution system killing the game

    Card distribution system screwing up the game, I love the game, I'm addicted, playing a lot. but i'm thinking about quitting playing due to the ranked card distribution system. There comes a point where it's impossible to win and it's not for lack of good spells but because the system only buys mana, or simply doesn't buy mana. every time the same thing. I change the deck and nothing. or missing or left over. due to this i am seriously considering leaving the game. does anyone else have this problem? sorry for bad english

    4 votes

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  3. AFR mastery pass levels unattenable

    The AFR mastery pass has 80 levels, but unless you invest additional gems to gain levels, it is practically untenable through regular play to reach that level during the time the pass is available (likely can reach level 70 with regular play). This is frustrating as I paid for the pass and it feels like I do not have a fair chance to reach max level.

    4 votes

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  4. Installer busted with Unity Failware

    The installer does not work.

    All the 'tricks' at https://mtgarena-support.wizards.com/hc/en-us/articles/360053221471-Advanced-Troubleshooting-for-Installation-Issues-on-PC
    Do not work. (Big Surprise ofc..)

    Unity **** is failing here! As expected, because on Android none of their Failcrap works too!! So please cancel their Failware involvement, and get a programmer that can actually make working stuff!! Alliance with Unity is hiring goblins to do some programming.

    Nothing but glory in their Failvillage. Probably waving degrees in programming left and right too. And making apps and addons too. Epicly failing in these on all levels.

    Tried the exe installer and mri whatever too. Deadending at Unity 2019 popup crashing…

    1 vote

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  5. Cannot play cards from hand

    I cannot play some cards from hand.

    The bug happened during a VOW premier draft. The cards expand when moused over, but cannot be dragged from hand. There does not seem to be a pattern to which cards are affected, can affect lands and non-lands. Rearranging the cards in hand sometimes, but not always, causes the cards to be playable. Restarting game does not help.

    2 votes

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  6. 2 votes

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  7. 2 votes

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  8. Ghoulish Procession

    Ghoulish Procession should not trigger (keyword "dies") upon exile. it does.

    2 votes

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  9. Lower Stakes Player Draft

    Please consider adding cheaper player draft options. The current Premier Draft is really hostile to players who are just learning to draft.

    I understand the lowest the price could be (unless it's a phantom draft, which would be great too) is ~600 gems to cover the cards. All of the additional pricing after this is basically for the rewards structure. Basically if I go 0-3 in Premier then I am giving away 900 gems to other players so they can keep drafting and getting even better.

    Quick Draft has a much friendlier reward structure, but (1) drafting against bots isn't…

    2 votes

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  10. More gold

    I really think you should give players more gold. Your current reward system is just predatory and leads to burnout. Making all the quests worth 750 gold would be a good start!

    2 votes

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  11. Equipment/Manland Issue

    My opponent’s Nettlecyst stayed attached to their Blinkmoth Nexus once it was no longer an animated creature. Using iOS.

    1 vote

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  12. Suggestion: "Report Abuse" button

    So often I run into games where it becomes clear that my opponent is more than likely going to lose and then they suddenly stop playing. It is uncertain if they have lost connection, or if they walked away just to be a jerk. But you are left with no other option than to sit there over multiple timeouts and play waits until you win by timeout. At which time it is clear that they walked away to be a jerk.

    It would be nice to at least have a button to use to report abuse that would attach the…

    28 votes

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  13. iPad Magic Keyboard

    I would love to see full keyboard/mouse support on iPadOS just the same as it works on macOS.

    The official Apple iPad Pro keyboard/trackpad is called the “Magic Keyboard” after all.

    5 votes

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  14. Bloodthirsty adversary bugged vs graveyard removal

    Bloodthirsty Adversary was bugged if they targets are removed. No +1/+1 counters are put on it.

    1. Have a sorcery with cost 3 or less in graveyard
    2. Play bloodthirsty adversary with 2R open
    3. Pay multikicker
    4. In response, have enemy remove the target (turn to earth)

    Result:
    Bloodthirsty adversary is a 2/2
    Expected
    Bloodthirsty adversary is a 3/3.

    2 votes

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  15. Some ideas

    Traditional is better than bo1. Don't call it traditional. Give bo1 the extra notation, because it is literally not how Magic the Gathering is played. Removing the traditional cube and leave bo1 is pretty lame.
    The faerie light thing sits on the screen in deck building and blocks cards from being read unless you switch the view.
    It would also be better if bo1 had a fixed number of games, or increased number of losses before we lose the chance to play more games. There is no gold for one match win. In Magic Online you know if you win…

    1 vote

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  16. Hoping the wrenn avatar becomes available for purchase again

    I was sick during the time it was available and am really in love with the avatar! I hope it becomes available in store again.

    Thank you!

    1 vote

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  17. Two-headed Giant mode

    friends!

    Let me just start by saying, I’m not sure if this is the right method of contact for my inquiry but after hunting for a contact method for a long time, this is what I stumbled upon. I wanna say thank you for all the hard work you folks do and the amazing products you create. I love magic with all my heart and I’ve made so many friends because of it. That’s actually what my inquiry is about.

    Mtg duels. The old client of MTGA, had a 2HG mode and it was amazingggg!! I loved it. Me and…

    32 votes

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  18. パラディンクラスによるコストの増加

    相手がパラディンクラスを使用した際に、自分のターンでも呪文のコストが増えることがある。複数回確認しており、預言されたカードのコストが預言していない状態になる不具合が起こることが多い

    1 vote

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  19. Issue with book of exalted deeds

    Hello, I have experienced the following bug on IOS 11 device. Book of Exalted Deeds will not tap or allow to pay three plains to activate. I just does nothing. I have lost 2 ranked matches due to this issue as the card has not worked.

    6 votes

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  20. Wizards needs a better support model

    For a game this big, Wizards should have a much more robust DevOps and support strategy. Many of us spend big dollars for a satisfying user experience and it seems like the level of sustainment is sub-par. It feels like they have a localized team, versus a "follow the sun" distributed model that can rapidly react and remediate issues.

    4 votes

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