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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3399 results found

  1. Bug with Xanathar: Guild Kingpin

    When you cast Xanathar: Guild Kingpin in the second main phase whithout mana open to take actions, and the turn is automatically sent to your opponent, you don't get to see the card on the top of the opponent's library before the turn changes.

    The card drawn by the opponent on their following turn should be seen and known information.

    3 votes

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  2. Can't connect to server

    Since the update unable to get through to the main menu of the game. About half the time when I launch the game it just stays as a black screen, the other half it'll go through the loading and then stay on "Waiting for Server" indefinitely. I've tried resetting everything, DNS flush, reinstalling. I'm on PC.

    Before the update I was experiencing problems too - I could usually (not always) get through to play one single game, and then would be disconnected. Attempts to reconnect would be met with a black screen, or very occasionally an infinite "waiting for server".…

    6 votes

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  3. Draft with friends

    Sales pitch: draft with friends for gold/diamonds. A causal format where you don't get win-streak rewards but get to keep the cards you draft.

    I'd like to play draft with friends and covid gets in the way. I'd happily pay for the privilege of drafting with friends over and over.

    8 votes

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  4. XP Not adding properly

    I had 25 / 1000 toward my level, I finished a daily quest worth 750 xp (lost the match, so no other XP was awarded) and now I am at 575 / 1000. (PC Platform)

    11 votes

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  5. direct challenge

    Daily gold rewards should be achievable in Direct Challenge mode, not just Play and Ranked.
    Much of the fun of playing Magic is playing with friends, but the need to spend time grinding for gold to keep decks competitive clashes with playing with friends.

    32 votes

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  6. prizes missing

    Experience several issues with claiming prizes! No prizes after drafts (that were reported and solved) and now no prizes fo daily tasks and from season ending ranking qualification.

    1 vote

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  7. Individually block out certain cards from decklists

    I would recommend, giving players the possibility to block out a set amount of cards for themselves and not be matched with decks, containing these cards anymore. Nearly every online game says, it's a reason for permanently deleting a player's account or at least blocking same forever, if they ruin other players fun. I've seen so many people playing only for their own fun, not caring for anyone else in this game. I don't want them to be blocked or punished. I just don't want to play against them anymore. If I play at a local store for some friendly…

    3 votes

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  8. Give uncollected rares in Standard/Historic event

    Since the "Standard Event" and "Historic Event" cost gold, and the games are not easy (most people play tier1 decks there, or close to it), it would be nice if the rare rewards (for reaching 5+ wins) would be uncollected rare.
    It would make those events a bit more appealing, because right now it feels underwhelming to perform well in such an event, and not see any change in your collection (for people who already have a majority of the rares in standard).
    Compared to e.g. a draft where you'll likely increase your collection by a lot if you get…

    1 vote

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  9. Closing program is suboptimal considering how iPhones work

    I just spoke to an apple advisor as I’ve been having some issues with my phone. Something they mentioned is, scrolling up to close programs is essentially making them crash. So unfortunately, the default way for one to close your game is suboptimal. Please create a “exit game” button.

    1 vote

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  10. Combo infini Dyna et sang délectable

    Avec Dyna et le sang délectable, le joueur pose 2 cartes et la partie est finie, reproduisant un cercle infini entre le gain de vie et la perte de vie de l'adversaire. Sachant qu'on peut poser les 2 en un seul tour, un combo infini qui coûte 5 ou 6 mana seulement à poser me paraît un peu limite.

    1 vote

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  11. Bug with Kaya the inexorable + comfront the past

    I use Comfront the past and get kaya the inexorable to the field and appear with no 3 but 2 loyalty counters.. should have been 5...

    1 vote

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  12. Achievement System

    I am copy-pasting this from a forum post I made. It's a bit long-winded but bear with it, please. :) Thanks and I hope you like this idea. I really think it's a way to bring in new players, help new players to be more welcomed to the game by a more diverse meta created by the presence of what I suggest.

    Now here. We. Go:

    So, Magic is great. (the current meta excluded)

    It's got the most depth, best gameplay, most interesting lore and longest run out of all the trading card games out there.

    Been playing it myself…

    6 votes

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  13. Righteous Valkyrie not Flying and can't be targeted

    Fix the bugs. Attached is a freaking bugged angel that
    1-is not floating while having flying
    2-animations are bugged to hell
    3- I obviously can not target the creature despite another copy next to it being able to be targeted.
    Bug cost me the round. We pay for these events and this is what we get.

    2 votes

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  14. Add "Low Graphics" setting to MTGA Mobile

    My brother and I have decent mid-tier Androids capable of running MTGA's beta client, but the game constantly lags and freezes during play and even deckbuilding.

    It would be extremely helpful to those with weaker phones if there could be added a graphics quality variance option similar to that used in other games, which would allow the user to disable things like extra particles, animations, and models that slow the game down.

    Pets and flashy animations and whatnot are great on my PC, but I'd rather have the option of a visually simple game of Magic that runs perfectly than…

    13 votes

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  15. Reduce mobile graphics

    Please give an option to reduce mobile graphics. Or automatically reduce graphics once a large number of cards and tokens are present on the field. I just had to concede a game because the client froze on my phone once I had 30+ permanents

    13 votes

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  16. Game freezes during opponents turn in Premier Draft

    Behaviour:
    When in Premier Draft the game stopped advancing the turn during the opponents turn, with every card highlighted as if inspecting it, forcing you to concede.

    No workaround was found leading to a lost draft. Would it be possible to re-imburse the gems for it?

    Thanks a lot and may your goldspan dragons always fall on curve.

    P.S.
    I tried adding a .PNG screenshot, but it said the format isn't supported because there was a space in the filename. Two bugs for the price of one

    3 votes

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  17. Harmony OS 2.0

    MTGA does not appear to connect to severs on Huawei Mate30 5G or is disabled by Great Fire even while connected to a VPN

    1 vote

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  18. The arena does not open

    The arena does not open. Hanging on the check window and all. I tried all methods: reinstallation, VPN, change ІР. Help please.

    1 vote

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  19. Quick Draft prize not given after buggy final match

    On my 3rd loss I could not interact with opponent’s Oakshade Stalker. First it was attached to Goom’s Finery and I could not even look at Oakshade’s card details. When I clicked on the card it only showed me Groom. I then tried to remove Oakshade with Alchemists Retrieval. I ended up removing Groom’s Finery accidentally.

    I then could not block Oakshade and I could not tap it when I attacked with Distracting Geist even when it was not attached to equipment. I could not click on the card to get the detailed view of it. All my opponents other…

    1 vote

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  20. Bug with sideboard

    When playing on Android device in Traditional Ranks (Standard) I was not able to sideboard. The attached collection filter was presented.
    Playing Bo3 without a SB is kinda tough....

    5 votes

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