Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


3383 results found

  1. Mastery XP not adding to my account

    Hi, it's been a second day in a row when I finish a daily quest, my Android client correctly shows an XP and gold reward but the mastery progress is stuck on 675XP and level 42. And I don't get any level up.
    I think I've lost 2 levels already which is kinda frustrating in a light of recent price hike.

    I've got a client version 2023.26.10.1941.1006246

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. serra paragon

    I played serra paragon with indomitable creativity and I chose protection from instants. Serra paragon has no protection from instant. I lose.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Sheoldred (MOM) Game Losing Interaction

    During the final turn of a draft match (I had drawn my final card and so had my opponent), the final trigger for the backside of Sheoldred (return all monsters to the field etc.) activated and I was given the prompt for Etched Host Doombringer. I selected "Targeted opponent loses 2 life and you gain 2 life". The trigger went off, dealing 2 damage to my opponent but I did not gain any life, Sheoldred's flip trigger went on the stack and I lost the game despite no card draw effects going on the stack or damage being dealt to…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Deck contains cards not in your

    Invalid Deck: ... "Deck contains cards not in your collection."

    This is the second time this has happened.

    The first time I received this error I placed two "Plate Armor" into the deck when I clearly had two in my collection. Purchasing an additional one allowed me to save the deck as playable.

    This time I am attempting to use two additional "Luminarch Aspirant" The screenshots below show that I have four in my collection. However, I receive this error when trying to save.

    The interface also tells me I have four so I'm not able to purchase any more…

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Conjuring Cards from Outside the Game

    Some cards allow you to bring a card you own into your deck/hand from outside the game. If a card is illegal in the format you are playing, then you should not be allowed to choose that card. Example, in the Alchemy format, "Rise of the Dark Realms" is illegal. Yet, while playing against an opponent, they cast a spell to bring that very card into their hand, then cast the card. This should not be allowed on the basis that the card is not allowed in this format.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Festival Events Alongside In-Person

    The M30 special digital purchase was so cool, and the Arena event that went with it was a blast. I just got an email for the Festival-In-a-Box for the upcoming live event and I was so hopeful there was a digital option again. There's not, but please consider having these in the future!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Indestructible card glitch

    I blocked Oathsworn Knight with four 1/1 creatures and he didn’t take any damage and 0 counters were removed from him. I checked and doubled checked every other card in play and no instant or sorcery had been used. This cost me the game. It totally bugged out and just killed my creatures like it had indestructible. I’ve attacked screenshots of the gameboard and the card but I don’t have a video because I expected the game to follow the rules! Please compensate me for your game bugging out, i also recommend fixing that bug!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Do not destroy historic

    Do not destroy historic.

    Alchemy is a fine idea. Putting the rebalanced cards into historic is not. You are ruining a game mode that people have spent thousands on.

    Keep alchemy balances on standard legal paper cards in alchemy.
    It's so simple that it blows my mind you have ended up where you are right now.
    It's even more stupid than the 2 wildcards for historic **** you tried to pull.

    66 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Multiple Suggestions for Game Improvement

    First, you need to develop a report system, to report players for 3rd Party Application use for cheating, can't tell you how many times a deck of 250 cards has the perfect draw and play to counter everything, the odds are not there for it, also to report players for stalling, and unfriendly behavior. Second, you need to discourage deck copying, there is no skill when a player doesn't create their own deck, it gets annoying playing against the same decks over and over again. Third, Need to add in all chat. Fourth, need a better match making algorithm, as…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Fynn the fangbearer not getting commander taxed

    Just had a game against fynn the fang bearer. Where they were able to cast fynn for 2 mana the entire game. I destroyed him 2 times it should of cost them 6 mana but it didn't

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Bug with Lier Disciple of the Drowned and using Flashback to FORETELL Ravenform

    Was playing Historic Brawl. My opponent cast their commander, Lier Disciple of the Drowned (Alchemy version if it matters) and was able to foretell Ravenform from the graveyard, and was using this every turn to exile one of my creatures. Please fix whatever is causing this bug, i am assuming it is broken on the foetell allowing a card with Flashback to be foretold from the graveyard which is clearly not their hand, not to mention flashback is supposed to exile the spell regardless of what zone it would go to, whether it is countered or resolved. Kind of hard…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Possible bug with excess mana in the pool

    In the middle of a cycle of tapping elves for mana to the point of having around 200 mana available in my pool, I randomly died without any reason why. I did not see any timeout ribbon/rope on screen, I'm just randomly killed. Also your category selection is horrible for reporting actual integer problems in code.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Transmogrant's Crown

    Bug needs to be fixed: Transmogrant's crown does not trigger when it is equipped to my creature and my creature dies on my turn. This has happened multiple times.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Name change

    hi
    i need option to change name for my profile, ACloud to ProxymvP
    please, its important for me, becouse I stream live under the name ProxymvP in twitch. (twitch.tv/proxymvp)
    please, thanks you

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Prevent matches against certain players

    I feel sure you'll ignore this, but I'm going to submit it anyway. Each player should absolutely be allowed to have a list of players they do not want to face. I know we can report a player, but I don't want to tattle to mommy; I just want to not play them again. If this was my local game store, and someone there was a jerk when they played, I just wouldn't play against them anymore. The fact that I don't have that option on Arena is baffling.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Mastery xp not being awarded. Stuck at 975

    2022.18.60.540.950016

    Mastery xp NOT being awarded after wins. XP stopped being awarded at 975 points. I’ve won 4 in a row and total points stay at 975. Please fix this issue

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. new set

    man did you guys drop the ball on this set. What happened to product testing before you release the set, You made a set where almost every game is just race for poison counters, with no way to get rid of them and you can add them up without even having to interact with your opponent. I get you are trying to figure out ways to generate more business but use your heads. First thing was hand smoothing, sure it prevents mana ***** in opening hand but it creates mana ***** or flood 3x more often during the game, then…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. steam region lock

    Hi, I heard MTGA is coming to steam.
    but I live in Taiwan and I saw Region Lock on steam page.
    I really want to play this game on steam.
    wizards, please don't let Tencent ruin Taiwanese player's experience

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Maze’s Mantle “Flash/ Instant Function”

    Maze’s Mantle seems to be having an issue during Flash Cast opportunities from the Controllers hand.
    Not sure if it’s a constant bug, just wanted to make it known as a possible bug.

    Happened while opponents turn, prior to “Battle Phase”. As if to be a counter play.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Simultaneous triggered effects

    When two things happen simultaneously, they go on the stack separately, causing wrongful match losses.

    Example, this has been a more common occurrence lately, but if both players have Sheoldred the Apocalypse on the field, and one player is at 2 life if that player draws a card, they will lose the game, because the game resolves the simultaneous life loss and life gain separately, which is incorrect. There have been other instances of simultaneous life gain and life loss happening incorrectly, but I forget the names of the cards. Certain black enchantments that cause life loss when creatures enter…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base