MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3382 results found
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Mythic rare does not appear.
日本語は英語の後にあります。
I opened 50 packs after the last mythic rare came out, but no mythic rare came out.(Two mythic wilds are out.)
The probability is significantly different from the published probability, and it is difficult to understand if you are unlucky.
There seems to be something wrong with the pack opening algorithm.
Also, I would like you to set the maximum number of packs that mythic rares will appear according to the probability, such as making sure that one mythic rare appears by 8 packs.
最後に神話レアが出てから50パック開封しましたが、1枚も神話レアが出ませんでした。(神話ワイルドは2枚出てます。)
公表されている確率と著しく乖離しており、運が悪いでは納得しがたい状況です。
パック開封のアルゴリズムに何らかの問題があると思われます。
また、8パックまでに必ず1枚神話レアが出るようにするなど、確率に沿うように神話レアが出る上限のパック数を設定してほしいです。
1 vote -
Rutstein blood tokens don't work
Blood token produced by Rutstein can't be interacted with on mobile
2 votes -
Optional Monthly Subscription Implementation
The economy in Arena is abysmal. The ability to play different competitive decks is a huge challenge for a budget player how does not want to spend money on a digital card game as if it’s an actual physical card game. I purpose, as a solution, an implementation of an optional subscription service that gives players all copies of cards in the game so long as the subscription is paid. Ideally the subscription would not be at odds with season passes or cosmetics because a) a player could still add to their personal collection that is separate from the subscription…
2 votes -
2 votes
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Wrong card tooltip / Incorrect calculation: Discover the Formula > Split Cards / Commit // Memory
The ingame calculation is wrong when using "Discover the Formula" in historic.
When you fetch a split card, in my case "Commit // Memory" both halves of the card get "This spell perpetually costs 1 less to cast".BUT:
The Mana costs get reduced twice for each split part of the card.
Commit costs 1U and Memory costs 2UU.
Each split half has the phrase "this costs 1 less to cast" twice on their half, so 4 times in total on the card.Commit was blue-bordered, ready to cast, when i had 2 mana open.
When i tried to cast…3 votes -
Direct Challenge event match types
You should enable players to select game modes/match types such as those featured in Midweek magic events (i.e., the current cascade event) in direct challenge.
3 votes -
Bug/Product Suggestions
I am on a PC. I opened the game it seemed to initiate fine then instead of leading into the Home page it went to the Log In page. I hadn't logged out. My username was already populated correctly. I put in the correct password and the game accepted my password but it would only get so far into the start up before going back to the Log In page. I tried a few other times with the same result.
I also tried with a past password. The system recognized it as an incorrect password immediately and did not try…
11 votes -
dragon's fire with goldspan dragon
I can not play dragon's fire with golds-an dragon in my hand .
I was unable to select the dragon in my hand to play the dragon's fire . I can play it only with the dragon in play.
device : iPad Air13 votes -
The reason I've stopped playing arena.
Hi there,
I just wanted to say I've not felt the desire to play magic the gathering arena since you changed the matching system to pick decks of the same type. It's over simplified the game. I was a daily player and I've not not played in months.I'm not expecting you to do anything about this, but if I feel this way then I guess there is a fair chance other people do.
Kind regards, Max Brooks
2 votes -
If you sacrifice Girder Goons to a casualty ability, it will not trigger girder Goons trigger ability upon deathto create a 2/2 black Rogue.
If you sacrifice Girder Goons to a casualty ability, it will not trigger Girder Goons' ability to create a 2/2 Black Rogue creature token when it dies.
1 vote -
Setting to decrease cpu usage and graphics
I think I would be really beneficial if there were some settings to decrease the graphics. Often times, I lose mtg games due to lag from the high intensity in all the graphics. I lose more due to these issues than actual play. As well as it had gotten so bad once that I could no longer draft cards in a draft.
3 votes -
Application Optimization/Stability
How about instead of releasing another money grab (alchemy) you optimize the arena application and stabilize it so it stops crashing, and freezing computers?!
4 votes -
Product Suggestion
Bug - KroxaTitan of Death's Hunger - cannot play the card because on Mac it's too difficult to exile the cards from the library, in commander when have a large graveyard it's impossible and in other formats take almost all the time, please fix
1 vote -
Phantom draft
We need a free phantom draft que. cut the back wizards and give ppl what they want. Limited is very popular and is only small because of a high cost of entry
5 votes -
Magecraft on opponent’s creatures affecting mine
I had a leonin lightscribe and a delver of secrets. My opponent had two quandrix apprentices. When my opponent cast spells, my delver’s has a power and toughness increased, as though my leonin lightscribe were triggering.
1 vote -
Banning scute swarm
Scute swarm has become outrageous card to play against. It is a card that once it gets going it is hard to get rid of and only way to stop it is with a board wipe. Logical it should be banned.
85 votes -
ENDLESS Roping after update
Just forced to restart Arena due to a maintenance update and now I'm stuck in a game because of the ROPERS. I'm on Win 10 PC and now, a Roper named "cloud" is roping with no recourse due to the fact that he has had 4 timeouts for 10 minutes now. Please fix this. Now because of his poor sportsmanship, it looks like I'm going to have to concede the match or forever be playing this match to no end. What happened?? It worked 30 mintues ago. PLEASE LOOK INTO THIS.
8 votes -
Muxus avatar
Please consider making a Muxus avatar and then take my money. Love the variety, feel like this would be a cool addition for the goblin fanatics
1 vote -
Missing AFR Mastery Pass Reward
Did not receive the mythic rare card reward and 1 player draft token
i tried logout account and uninstall game but not work9 votes -
Direct Challenge not counting for Tasks
Direct Challenges are not tracking cards played for daily challenges
11 votes
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