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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3483 results found

  1. Rise of the Dread Marn - did not create the correct amount of Zombie tokens. Should have created teo, created one. Lost game as a result

    Rise of the Dread Marn - did not create the correct amount of Zombie tokens. Should have created teo, created one. Lost game as a result

    [87305] <<<<<<<<<< ZoneChange of type Sacrifice for ["Hagi Mob" InstanceId:274, GrpId:75183] ("Hagi Mob") had Instigator 262 ("Hagi Mob").
    [87391] Updating model of a null cardView, this should be avoided: Hagi Mob (262)
    [87391] Updating model of a null cardView, this should be avoided: Hagi Mob (262)
    [87391] Updating model of a null cardView, this should be avoided: Hagi Mob (262)
    [87391] Updating model of a null cardView, this should be avoided: Hagi Mob (262)…

    2 votes

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  2. t

    The bug I have recently experienced occurs on the home page and pertains to not being able to view or interact with the missions and with my friends. I have logged in with both PC and Android to test if it was just my phone bugging. Sadly both are not displaying/ allowing me to interact. I was trying to do a few matches with my bro, but could not accept his challenge requests. We also attempted to challenge each other by typing our account IDs but that did not work either. Hopefully this can be fixed as I was able…

    1 vote

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  3. Please read!

    Can your development team please add more character avatars such as Garruk, Sorin, Rowan & Will in “Magic the Gathering: Arena”? Thanks.

    1 vote

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  4. Protection

    Used Alseid of Life's Bounty to grant protection from White on a Luminarch Aspirant in response to The Akroan War pt.III trigger - the creature deals damage to itself but protection did not save it from damage.

    1 vote

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  5. BUg crystal

    hello,
    have to report a bug:
    I have placed 3500 crystal to get the mastering pass today (15th April, at 20:50; platform iOS), the crystal was reduced but I did not receive any reward - kindly ask for refund or replacement
    cheers
    stefan

    1 vote

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  6. When searching lands, automatically sort to show options

    For convenience locating the options it would be amazing if one of each land available would be sorted to the right side in the deck search, and then normal sorting further to the left. I've attached a rough edit of how it might look.

    Sometimes my green deck will have a splash of another color included as a basic land so that I can pull them with spells such as Cultivate, Reclaim the Wastes, etc. However, the interface sorts them by type so even though there's two Islands included in this deck the only options I see are Forest --…

    1 vote

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  7. game did not add final damage correctly

    was playing the turbo event and went for a killing blow with 22 damage and the opponent read -2 then it went back to 2 life and died.

    1 vote

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  8. Blood Aspirant issues

    Mac

    I sacrificed a creature using blood aspirant's sac ability which is therefore supposed to trigger a +1/+1 counter and deal 1 damage to target creature. I got the counter but was not allowed to deal any damage. This is the third issue I've had with creatures or abilities not working properly in the last two days. It seems like the common thread is multi part spells/abilities or spells with complex casting costs not working correctly. To be honest I'm pretty frustrated right now because these seem like core functionality issues and this game has been out for a year…

    2 votes

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  9. ゴジラスタイル

    ゴジラスタイルの再販はされないのでしょうか?
    私は以前からMTGをプレイしていて、キングギドラのデッキを使用していました。今回Android版のリリースに合わせてMTGアリーナを友人を誘って始めました。今後スマートフォン版のリリースと共にゴジラスタイルが再販されれば幸いです。ゴジラそしてMTGのファンとして提案させて頂きます。

    2 votes

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  10. Card availability, team battles, guilds, a chat et al

    Only Kaldheim packs are for sale, which are pointless to buy for me since I have mostly everything I want from Kaldheim already. I can get cards from different sets in draft events, but I am still building my collection, I don’t have the ability to compete in those events, so I draft and then resign. You have to realize how frustrating it is to face players with really strong decks and I don’t even have the ability to put cards I need in the decks I want to play. I’m a guy who doesn’t want to play a deck…

    1 vote

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  11. Cannot select cards fast enough

    Whenever I use Eerie Ultimatum or Peer into the Abyss I cannot select cards fast enough.

    The game should automatically select all cards and have select 7 to keep if there are more to discard than keep.

    At least add a select all option.

    1 vote

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  12. Improving Collection Browsing

    Hello! I have to say I am really liking MTG:A but deck building is rather tedious. Here’s an easy way to improve it.

    While zoomed in on a card frame, Please allow us to swipe to the next card when viewing our collection.

    I have been playing MTG for many years and I am not at all up on the current cards. I like browsing through them to find gems that would help my deck. It’s very difficult to do on mobile because after I tap to enlarge a card I can’t just swipe to move to the next card…

    1 vote

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  13. Mastery Rewards

    I have been playing MTGA for about a year. In that time I have heard Youtubers talk about how play drops off a month before a new set comes out. I have also noticed that with a month to go, the Mastery runs out, and you reward drops down to uncommon card rewards. I also notice that most of the uncommon cards that we get are ones that I already have 4 of. Remember that in the days of paper only, after drafts, most players would leave their commons and uncommons on the table because they didn't want them. After…

    3 votes

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  14. Game locked! Please refund Draft coins!

    Cast Draugr Thought-Thief but couldn't select either player so game timed out and I lost.. Great would have won otherwise

    1 vote

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  15. Gold tier rank 2 player faces mythic rank 237 in draft

    I've faced severel diamond/copper tier players, and I assume its because you want to reduce the wait time. But why have ranks, when you get faced off against someone so much lower/higher than yourself? Personally I like to play against ppl on a similar level of skill as myself. Getting matched with people who either never played the game before, or professional players, who play the game severel hours a day, just seems pointless. I'd suggest making it so that you can maybe get matched with ppl 1 tier above/below you, rather than having this huge skill gap

    1 vote

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  16. Canadian flag sleeves!

    Canada Flag sleeves in arena. We have more than 10 players in the hall of fame voting committee do to over 100 pro points!!! Canadians are so **** proud when people complement them as nice. Let us show off our love of maple syrup and hockey with a great sleeve

    3 votes

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  17. Color Challenge Suggestions

    As a new player I find the color challenges may a bit polarizing for some. Personally, I enjoy the idea that they are self contained puzzles, simulating common scenarios one may find in a match, specific to their deck. It doubles as a crash course in the structure of the game as a whole, as well as introducing the specific mechanics the deck colors may use.

    On the other end of the spectrum new players may be put off by the trial by fire type play these color challenges have. Trial and error reveals just at what turn, what cards…

    3 votes

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  18. needs to AUTO SORT/ORGANIZE the cards that are IDENTICAL! on your hand and opponents hand

    shameful that this is not already done. its bad enough i have to organize my hand and waste time. the game is so lame it will not and cannot even put IDENTICAL CARDS TOGETHER?!? really?! so not only does it leave your hand a stinking pile of disorganized chaos.. but then if i cast any card that shows my opponents hand, NOW I HAVE TO SEE HIS PIGSTY OF A DISORGANIZED MESS as well! so he might have ten cards in his hand and have 4 of the same card, but it takes me forever to know that since the…

    2 votes

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  19. give more TIME to play certain complex cards!

    give more TIME to play certain complex cards! like heliods intervention,which asks lame obvious questions like, "which player to gain life?"..duh.. or makes you select targets to destroy because it actually thinks you are probably going to want to destroy your own permanents.

    all the cards are NOT created equal. right now you programmers give people as much extra time to play a basic creature which resolves instantly as you do to play a complicated card that asks you a series of questions.. if you dont answer all the questions in time, the turn ends and the spell goes UNCASTed…

    2 votes

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  20. [mobile] Please add an option to disable card selection via double tap while drafting!

    It's much too easy to accidentally pick a card you only wanted to reserve / view, if your screen's a little finicky or you're simply being a little clumsy. It happened to me multiple times during my first draft.

    Please add a checkbox in gameplay options to disable double tap card selection.

    2 votes

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