MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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183 results found
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Golos should work, even against Orim's chant
Golos reads "you may play without paying their cost" and Orim's chant reads "cannot cast spells". Shouldn't Golos's ability work, even when opponent casts Orim's Chant?
1 vote -
Stuck in waiting screen
Me and mate were in a best of three friendly game, I conceded game two and at the same time my internet died, i clicked to reconnect took me to the main screen (mate is still in waiting screen, I hit play on ranked puts me back in the waiting screen for our game, both accounts are now perma stuck in the waiting screen bricking both our accounts
3 votes -
Text not displaying correctly
Unusable text and numbers on android app
3 votes -
Text not displaying correctly
Unusable text and numbers on android app
3 votes -
Add "alternate style owned" filter in collection
It would be awesome if there could be a "Filter" while searching your collection that's maybe a tick-box like "Alternate Style Owned" -- Some way that if you tick that On, it would filter to show you every card you own an Alternate Style for. The use-case here is that sometimes you forget you have an Alternate Style for a card, or you never saw the screen where it granted you the Style so you had no idea that you had it..etc. And if there was a single-button toggle to see everything you have an Alternate Style for, it would…
2 votes -
Vampire Gourmand
When attacking with Vampire Gourmand and sacrificing a creature, it does not draw the card and the timer starts and I cannot proceed. It happens when I'm playing on my Samsung Galaxy Tab8.
2 votes -
Won't update (and won't load) on IPv6
Magic: Arena won't connect to the update server (and therefore won't run) while IPv6 is activated.
Load screen terminates at "Retrieving asset manifest" with a connection error.
Turning off IPv6 in Windows Networking settings resolves the issue, starts as normal.
- Right click network icon in task bar
- Network and Internet settings
- Advanced network settings
- Click on down arrow at right side of network adapter
- Click Edit on More adapter options
- Click to deselect Internet Protocol Version 6 (TCP/IPv6)
- Click OK
- Restart Arena -> works as expected
2 votes -
Game froze
Game froze during combat; I couldn't play an instant between blockers and damage. Kept clicking around to no avail—even tried just progressing to damage without playing my card, but it remained frozen on the stack. Log attached; bummer to lose a game this way, especially during a run where I'd spent a Sealed token!
4 votes -
Sultai Devotee Ability Not Working Properly
The cards ability should let you pay 1 mana of any color, to then have a Swamp, Forest, or Island available. Unfortunately, no matter how many times I pay the 1, the ability doesn’t trigger.
1 vote -
Deletion of offensive cards
Arena needs new features to allow players to delete cards from their collection and also to decline to open offensive booster packs sometimes given as rewards.
There are now a rapidly growing number of unwanted cards and sets on Arena, which lacks the ability to opt out of adding these to your collection. There are several ways arena could support removal of this problem.
1) give players the ability to permanently delete cards and packs they don’t want.
2) better: let players blacklist sets with offensive (to them) content preventing them from seeing it in deck design and even suppressing…1 vote -
Daily Deal Card Styles
I think it would be helpful if when looking at the Card Styles in the Daily Deals, there was something that said if this is a card you've collected. I use the mobile app so maybe it's different on PC.
1 vote -
Life totals inop
Just opened app after update, see attached.
Life totals INOP.2 votes -
Badger mole decks
Something needs to be done with badger mole decks. Constantly wining on turn 3 in standard is crazy
2 votes -
Meta du jeu
Incroyable comment vous arrivez à pourrir la construction de jeu avec l'abus de cartes comme la fouilleuse de poubelles optimiste et protégé par les fantômes. Toutes construction de jeu devient caduc. J'ai un nombre incroyable de parties perdus face à cette configuration.
2 votes -
Heliod Sun-Crowned
1) When an oppoent plays Heliod, Sun-Crowned the arena client closes as Heliod enters the battlefiled.
2) Playing on Android Phone
3) Client closes. If I try to restart it works fine until it searches for an existing match and then it closes again.
This is 100% repeatable and has been for several months.
(Im not sure if it matters but I am usually playing in the Brawl format)
I am unable to get back into arena for a few minutes.
(It seems like as long as that match is still active the client is going to close when is…3 votes -
Daily Deal Lands
I'm sure there are others that may agree, but, the daily deals for Lands in my opinion may be a little overpriced as well as hard to come by.5000 Coins or 1000 Gems per basic land type for each set can be extremely difficult to obtain especially if you are looking for a specific set.
A solution that i bet would make a lot of people happy is to take the older product off the "Daily Deals" and keep the newer content rotating there. Then to move the older content to a new tab for people to purchase what…
2 votes -
Unable to play a card after enchanment action
Able to pass turn but unable to play a card after an enchanment action
1 vote -
Once again, the software keeps crashing -- over 9 times today. I am fed up of seeing the Lost Connection screen, frankly!
Here's a new idea, why not try and fix the constant crashes and lag issues...? I am fed up seeing this screen, frankly, and no other game I have has had so many problems. Please can you sort this code out, because the game is rapidly becoming unplayable for anything more than 20 minutes at a time... I've had this occur at least 9 or 10 times today, alone, and it's an instant downer.
Every time I opt to Check Status, it says there's no incidents or issues, and yet it happens on a daily basis. I have re-installed, restarted…1 vote -
New Player Experience / Onboarding Existing Magic Players
After watching a new player (who has no Magic knowledge) try to learn Magic via MTGA, it is clear the tutorial isn’t being that helpful.
1) dim most of the screen and show some of the key areas and explain what is the turn structure
2) talk about phases, when you can cast spells. What is the difference between instant/sorcery and permeants
3a) what is summoning sickness (that you cannot tap or attack until your next upkeep - except for force tapping)
3b) that the attacking player choose to attack their opponent’s face or their planeswalker (using your creatures in…1 vote -
Purchase History
Let us see a purchase history for MTG Arena, either in the app or in our WOTC account.
2 votes
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