MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1776 results found
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Cannot Log In even if my password is correct.
I cannot login even if my password is correct, after it loads up it will return to log in screen
7 votes -
Report Conduct - Stalling: Immediately classified as SOLVED
When submitting reports on Player Conduct, the issue is IMMEDIATELY categorized as SOLVED. This is obviously a fake, auto-generated response.
Please have a genuine way of penalizing players who engage in unacceptable behavior and give us appropriate feedback on how it was resolved.
13 votes -
Vesperlark loop
Playing on Android, I cast a wrath of God into two vesperlarks on board, nothing in graveyard to get back. Opponent gives one vesperlark perpetual -1/-2, which starts the loop only on itself with no life gain or loss in play. I think that opponent should just time out his turn doing a nothing infinite-loop, but the match ends and declares a draw. Where is the draw? His turn should time out, my spell should resolve, ultimately leaving both larks in the gy. I feel I was cheated out of a win in an event match, which will result in…
7 votes -
Unable to click
I'm using a mac, and it might be a bit laggy but I've experienced a lot of instances where I'd have to click the mouse button (or spacebar) 10 - 20 times before it's registered as pressed. Also, this problem has never occurred whilst clicking and dragging a card, this works always in 1 click. The problem comes up in the menu section (during gameplay) and all 'next phase' buttons. The latter sometimes does register that the spacebar is clicked (since it lights up) but then the program won't move on (to the next phase).
13 votes -
gameplay bug regarding daily quests
Daily quests disappeared along with win total wheel. rewards were also not distributed.
24 votes -
WHY do you CHEAT your PLAYERS
It’s been officially addressed that opening hands are manipulated.
This is cheating by any standard.
It’s been officially addressed that matchmaking is manipulated by deck content.
This is cheating by any standard.
WHY do you CHEAT your PLAYERS?
The wonderful game of Magic: The Gathering has been turned into this obnoxious exercise in manipulated, cheating corporate greed called Magic: The Gathering Arena.
It is not Magic: The Gathering.
I am done with it.
18 votes -
brawl ranked
Can we add a ranked version for brawl and historic brawl? I prefer this game mode and it makes me sad to see it's the only official mode that does not get a ranked version.
66 votes -
Sparky needs upgrade, difficulty levels, and more
I play Sparky to get a feel for my decks, but the vs-AI mode could be a fun, more challenging aspect to Arena. There is really a lot of untapped potential here. Here are some thoughts.
- Give Sparky more recent cards. Maybe from the recent beginner decks. The cards feel underpowered and dated. It just isn’t challenging playing with the most recent cards against Sparky’s older sets. I have noticed that the programming only allows it to play cards that have direct interactions (for example, Pacifism on one of my creatures). It is not programmed to play cards with activated…
8 votes -
Product Suggestion
Please please please STOP with the pairing algorhythms and the obvious cheating that Arena does. Just give us random pairings by rank - thats it - no further manipulations. Let us draw cards randomly as you can with a computer and let actual skill determine who wins and not your obvious manipulations. What you are doing is reprehensible to a competitive player. The game is good if you would just stop the behind the scenes manipulation of what is happening.
8 votes -
Bugs get buried under general player gripes due to bugs & feedback being handled as a popularity contest
Gameplay bugs/issues need to be recorded independently from general feedback for application improvement. In the first place, voting for what to work on is ridiculous - you're not children; manage your own workflows and don't just outsource it to your player base.
Secondly, by storing these together gameplay bugs are forced to compete against UI improvements, which is nonsense. You're a mature, out-of-beta application. Fix your bugs! "I was issued a game loss due to a bug" shouldn't be competing (and losing by thousands of votes) against "something something shuffler algorithm." These are two totally separate concerns and the former…
10 votes -
Mill is NO FUN
MILL IS NO FUN.
I made a thread on the forums.
https://forums.mtgarena.com/forums/threads/69831?page=1I will not buy any cards if they are just going to be milled into the graveyard.
39 votes -
Receiving cards after already having 4 collected and in inventory.
When you open packs, the cards given to the player are presumed to be random from the set they come from. I just received a card "Cleric Class" from the new expansion Adventures in the Forgotten Realms, after having already collected 4 of them, and the card is now nowhere to be found. I have not received gems, nor gold, nor a wildcard for this card. If the player is receiving cards that have already been collected to the maximum amount, why is the player not receiving a wildcard or gems or gold for the card that is received? There…
9 votes -
Only mulligan
I can no longer play the game, my only option each time I play at the beginning of each match is mulligan, the keep button no longer exist, I can mulligan and that’s it
13 votes -
Sportsmanship and leaving a losing game by timing out
Once it is apparent that a game is hopeless for one player, most players are civil and either concede, or quickly play through their turns to bring the game to an end.
But, I've experienced enough players that just walk away from their computer and let the game finish by timing out, that I've taken the time to write this note.
It is an awful game play experience watching the opponent's timer count down for 3+ minutes. Particularly when it is obvious they are not looking at how they could win (checking card text, looking the graveyards, etc.) and are…
27 votes -
Enable Timer for Loops
I just played a game (attached log) where my opponent created a loop with scurry oak + prosperous innkeeper + Heliod, sun-crowned. He proceeded to click through the cycle many times, well beyond when normally a delay timer would kick in. This gained him any desired amount of health, squirrel tokens, and +1/+1 counters on one creature. However, this did not win them the game outright. As he did not get a timer, and continued to demonstrate the loop for some time, I just conceded so I could leave and play more games, even though technically I should have gotten…
6 votes -
historic brawl
add a permanent historic brawl queue.
there is no reason to block us form playing this other than bullsht moneygrab move
i did not grind and buy all those cards to never use them again. this is bullsht.
i wont drop a single penny on this game as long as you dont fully support historic cards27 votes -
Fallo en Recompensa de Maestría
Buenas , estoy en el nivel 90 de maestría y me he dado cuenta de que no recibo recompensas de " Carta poco común " al subir nivel. No se desde cuando pasa pero me he percatado recientemente.
Gracias y un saludo7 votes -
alternative payment system
Xsolla payment system for PC is absurd. It works irregularly, often for no reason hanging. They have appalling customer service. I inadvertently typed wrong credit card number and they have banned me from purchasing anything else.
There must be an alternative to Xsolla or I cannot buy anything from your company.8 votes -
Card Style Preferences
Sometimes I like parallax styles, sometimes I like the Ikoria comic book styles, sometimes I like stained glass styles, sometimes I like regular styles. I always always hate Godzilla styles.
Every time I craft or import a deck, I have to spend time on setting card styles for every single card. For instance, Pollywog Symbiote. I only have the baby godzilla style or the regular style. I don't have the parallax style.
Every time I play with this card I want the regular style to show up, because I hate the **** baby godzilla style. I don't ever ever ever…15 votes -
Why server status (on page statuspage) is ok, when they don't work?
Why do you need a server status page if it doesn't reflect the real state?
7 votes
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