MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5536 results found
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Disconnect during game, did not reconnect to existing game
I was playing in a premier draft with two losses and my connection dropped. I was able to reconnect before much time had passed, but instead of sending me back to my current game I was sent to the screen showing my current record and allowing me to start matchmaking for another game. I started a new game, which I won, but on exiting that game I saw I had received my third game loss (which I assume was from the game I hadn't been able to reconnect to).
4 votes -
Game Ended Premature
In a match I just played I was basically bullied the entire match, in the sense that I was not able to do what my deck is meant to do "partially". Having interaction isn't the problem. What is the problem is when i finally seem to be getting back ahead of the pressure "THE GAME ENDS PREMATURELY!" Not a surrender by my opponent and not a draw just ends. Not gonna accept it as being a connection issue because even those result in you being removed if you don't return to the game before the timer runs out. It just…
1 vote -
Drop connection during draft and difficulties connecting on start
- Could not start. Keep having dark screen
- Start a premier draft and got drop. Manage to reconnect, but the draft have finish.
- Started a game. Immediately got stuck. Stuck before looking at starting hands and mulliganing decision.
Please refund 1500 gems.
1 vote -
The display of the graveyard card remained on the screen, making it impossible to interact with the battlefield cards.
The display of the graveyard card remained on the screen, making it impossible to interact with the battlefield cards.
1 vote -
Ultima, Origin of Oblivion can not be counterspelled
For the third time in a row I cannot counter spell Ultima, Origin of Oblivion when played from opponent while it is in the stack. Counterspell simply does not work.
1 vote -
Arena game was not triggering enter the battlefield effects
I'm using PC MTG Arena in Cube
During my Arena game some enter the battlefield effects were not triggering for both of my games in the match (Landfall from Icetill Explorer, Perforator Crocodile)
Ultimately ended up losing because of it. Please refund the cost of Traditional Arena cube Draft (4000 Gold) if possible
1 vote -
Game takes you back to main menu during match
During a match on Android 15, august security patch, during opponents turn, he triggers an ability, screen goes black and client Tooks you to main screen, you can navigate as it's no active match, when try to find a new match I was reconnect losing turn, actions and the game (was ranked match). Tried to capture log file but the button doesn't work either.
1 vote -
Cannot Equip Ultima Weapon
I am able to cast Ultima Weapon, but I cannot equip it.
1 vote -
Bloomvine Regent
The card Bloomvine Regent with its adventure spell "Claim Territory" completely disappeared from my game after casting
its adventure effect Claim Territory. Not ready to be cast from exile, not in my graveyard, nowhere.If it's not an adventure, why isn't it in my graveyard? If it's an adventure, why isn't it ready to be cast from exile (or even in exile)?
2 votes -
Disconnection mid-game without the chance to reconnect
This has happened 10 times already. I repaired game files multiple times. Whenever I play my second quick draft of the day, during the second game of the draft I get instant disconnected from the game without the chance to reconnect and the game brings me back to the client with the chance to play a new game but without a loss assigned. After the next game I play i get assigned a lose as if I have lost the previous one. This has happened to me 5 times already!! HELPPP
4 votes -
Maximized window mode bugged.
My game keeps minimizing all the time. Have to re-add it to Maximized window mode (Alt+Enter).
Have edited the properties to make the launcher always run on Maximized mode. Still same issue.
Had this issue since your last big update.
Looking forward to a fix very soon.
13 votes -
Infinite loops, card stacks
So magic wtf did y'all do to this game. I'll tell you, you overly complicated it to the point cards can infinity loop with 2 cards. Historic is the only thing I play and I'm stuck playing black decks that can instantly kill me by gaining 1 life. Green decks that make 4/4 with Rosie and infinite combo.
You have sooo many cards that allow over 4 cards in the deck and stack with each copy. This is pathetic, ban the cards that infinite loop; get rid of "any number of xxxxxx card is allowed". Bring the game back to…5 votes -
Game crash before displaying opponent profile
I was playing EOE Premier Draft and went 3-0 when the game crashed during matchmaking at 'opponent found.' The same thing happened each time I tried to re-enter the match. I noticed that this occured immediately before it displayed my opponent's profile.
1 vote -
rank showing incorrectly
Over the last couple days my rank has been showing decreasing after wins and increasing after losses. I won 4 in a row yesterday and rank decreased after every match. The weird thing is after the match it will display actual rank but in profile it shows a different rank. Also, under your screenname it displays the rank differently than it does after match results on screen. Screen shots were taken right after a match and also in home screen after the same match.
1 vote -
Impossible to complete task.
I havenarbeider quest to complete jump in 3 times for more jump in tokens. I used my jump in tokens and it did not count my last entry neither repeating jump in events count, it seems impossible to get more and get rewarded for this task.
1 vote -
Old stickfingers is broken
I am running a brawl deck with Old Stickfingers as the commander. The deck is a combo deck with only three creatures in it but whenever I play old stickfingers for x = 3 instead of searching for the 3 creatures to put in the graveyard it instead seems to always miss one or two. These cards SHOULD be put into the graveyard but are instead just left in the deck. This has happened multiple times with this deck.
1 vote -
Wouldn't let me back in my current match
My phone died in the middle of a draft match so I plugged it back in and turned it on. But once I entered arena I was hit with "loading your match" and "waiting for an opponent" and this concurred for over 2 minutes so I closed the app and reopened (android) but by the time I got back in I had already timed out.
1 vote -
Nightclub Bouncer No longer Increases Price
When Nightclub Bouncer enters, it is supposed to return target nonland permanent an opponent controls to its owner's hand and perpetually give it "This spell costs an additional 2 mana to cast." It does return a permanent to its owner's hand, but the card's mana cost doesn't go up.
1 vote -
Gaste 6 orbes en cartas y no me dieron las cartas, no aparece en ningun sitio
Compre el pase de maestria, y tenia 12 orber ahorrados para poder cangearlos por las recompensas de orbes, me he gastado 6 orber en 6 cartas y las cartas no aparecen en ningun sitio. Ni en coleccion ni buscandolas por su nombre ni por filtro, No estan. He cerrado la app, la he abierto desde otro dispositivo y nada. No aparecen las cartas compradas
1 vote -
shuffle
Shuffler needs to be better randomized. I can't tell you how many times, since today's maintenance, that after 12+ cards half of them are land cards. Especially considering I only have 18 in my deck. One game I literally had 15 lands in my first 20 cards!!! How is that possible with 18 lands? How is it possible that the game actually lasted that long? (well, that's a known... the deck I was playing against sucked).
There HAS to be a better randomizing program out there. This stuff happens far, far too often to be 'normal'.
10 votes
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