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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5525 results found

  1. Animation timeouts

    When an opponent plays a card that gets triggered over 100 times due to copy effects, this particular card put copies of another into the deck and has a longer animation that has to play over 100 times before anyone can even choose another input. The timeout timer went through all of their time outs, and then started taking my timeouts while I had no option to choose anything. By the time the animation has finished, it's already passed my turn with warning that I'm about to be kicked from the match and then my opponent gets an entire extra…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Lands issue in TLA jump in

    Issue with the amount of lands given in TLA jumpstart event. Used a token and 1000 coins trying to fix it. But my lands vs non lands is way off!

    3 votes

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  3. Bugged interaction between Kraza, the Swarm as One and Verilax the Havenskin

    I lost a game due to a bug interaction between Kraza and Verilax. Verilax says any damage dealt to it would be prevented but Kraza says that damage can’t be prevented. When Verilax was dealt damage, Kraza even had the red circle around him indicating his effect was preventing Verilax’s effect but Verilax still prevented the game and survived combat.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. MTG Arena issues

    When trying to play a deck on MTG Arena with any cards that have “deck can have any number of” is causing an invalid deck error.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. hand sorting options

    Having options to have your hand automatically sorted by mana cost and/or colors would significantly increase the playing experience. It would probably be best to only do so at the end of the turn or just having a button to sort the hand based on preferences so that newly drawn cards are easily identified but in general being able to keep your hand sorted would make many many things easier and improve quality of life.

    2 votes

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  6. Give daily rewards for finishing a match without conceding

    I believe that the perception of the game of Magic (online or otherwise) would improve immensely if rewards were given not just for winning, but for playing. I'm tired of always facing the same old meta decks in standard unranked matches. I want to see these so called "jank" decks and "for fun" ideas, but with everybody's limited time, and life's other priorities, they don't play them because they need to get that gold to stay competitive with their leisure time.

    I'm sorry, but Magic Arena makes it seem like most games of Magic I will play, I'll be up…

    2 votes

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  7. Test of endurance

    Test of Endurance Achievement Not Awarded

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. twin blade sacrifices previously equipped creature

    while playing in the new Avatar set Jump In event.
    played "twin blade" and attached to "deserter's disciple".
    attacked with deserter's disciple, then played "Mai, jaded edge".
    when I tried to move twin blade onto Mai, deserter's disciple was sacrificed/destroyed wih no apperent reason
    log file from a few seconds after witnessing the bug is attached

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  10. FULL CONTROL

    you have fcked up in the last patch and everybody is posting aboput it on reddit.
    Whenever anyone ALT TABS out of the game you auto enable FULL CONTROL and its literally unplayable.
    And whenever I try to report this fcking bug you have this very bad USERVOICE that literally just suggests random topics that i dont care about and is impossible to post a simple bug.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Hexproof didn’t work against Archenemy’s Charm

    Gave my creature Hexproof with Dawn’s Truce but their Archenemy’s Charm was still able to exile my target creature.

    3 votes

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  12. Friends List Offline

    whenever I try to click on my friend on mtg arena, it wont let me interact, just block or unfriend. it says she is offline. she can message me and i can see when she messages me but I cannot message back nor can I see or click any of her direct challenges to me. this happens both on desktop and on android for me.

    2 votes

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  13. Game glitched and wouldn't allow me to cast instants before choosing blockers

    I just lost a game because I went to declare blockers step but couldn't cast instants beforehand. My opponent had no silencing affects. I wasn't able to even tap lands for mana. It was quite literally the difference between winning and losing my round in an event so I'm quite upset about this.

    2 votes

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  14. Hand not showing full card at start of game iOS

    Platform iOS

    When a game starts only the top half of the card shows. You have to rotate your phone upside down and then back to get the cards to show properly.

    This started after last months update. Can you please fix this annoying bug.

    5 votes

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  15. Sideboard incorrect in Pioneer Metagame Challenge

    Submitted a deck that says Azorious bo3, that is a pioneer deck with a companion and 15 sideboard cards. I only see 6 sideboard cards.

    3 votes

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  16. Why do I get a losing streak whenever I get to Platinum 3 when playing ranked, it has happened 10 times in a row?

    Is anyone else having a problem playing ranked going from Platinum 4 to Platinum 3? I marched right thru everything including Platinum 4. When I hit Platinum 3 a losing streak started that eventually took me back to Platinum 4 with 0 wins. I have had losing streaks in this manner that were as much as 9 straight games. This has happened around 10 times. I am using a deck I used to get to Diamond 1 and trying to figure out how to get past this. After my latest adventure back to Platinum 4 I decided to use a…

    2 votes

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  17. Soft Lock Caused by Opponent Conceding During Mana Select on Twitching Doll

    In the middle of selecting a mana type when tapping the twitching doll card, my opponent conceded. I then selected a mana after their avatar exploded and the game state froze, keeping me from doing anything. This soft locked me and I had to forcibly close the game. The gear in the top right corner was gone, all the effects of the play field like sound effects of cards when hovering over them or clicking elements on the field still gave feed back, but no progression could happen and I was stuck until I closed the window from my task…

    4 votes

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  18. Did not receive "All according to my calculations" achievement

    Playing in the starter deck challenge, I was playing the Dimir deck and defeated my opponent with no cards left in my library. Final combat I swung out with all my creatures, my 3 copies of Dreadwing Scavenger I had on board drew me the last 3 cards from my library, and I dealt lethal damage to my opponent. I closed out of the game too quickly to take recording or screenshot.

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Timer stuck on waiting for mulligan

    2025.49.20.9003.1156372

    Stuck on waiting for mulligan for about 15+ mins

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. +1/+1 x2x2

    Arena has trouble x2 x2 +1/+1 counters.
    1. Have two cards like ouroboriod and two cards like doubling season.
    2. iOS
    3.the 19 million/19 million should have been closer to 56/58
    5. Pics added
    6. Treat x2 cards as if they have ledgendary

    2 votes

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