MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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886 results found
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Ecran Noir aprés le lancement du jeu
Bonjour,
Lorsque je démarre le jeu il m'indique qu'il est en attente du serveur puis après un écran noir arrive et il m'est impossible de voire l'interface .Ensuite le jeu me dit qu'il ne répond pas. impossible de joué par conséquence.
1 vote -
mtg arena lost connection to server
Try to lunch the game but can't connection to server.
3 votes -
Recommended Achievements
While it is nice to get recommendations for what achievements are closer to completion and could be pursuit for that, it makes no sense to have all three tiers of the SAME achievement recommended. For example, if I have not completed the Vanquish the Week I achievement, why are Vanquish the Week II and III recommended alongside it? This takes up three slots where one would suffice. It would be better to just recommend the lowest uncompleted tier and use the other two slots for other achievements where progress is being made.
3 votes -
Companion inaccessibility
Using IOS from Mobile devise, when attempting to access the Companion screen from profile, it reverts back to profile screen and access to companion list is impossible. Same is true when I try to access companion page via individual decks, so absolute denial of companion list or ability to change companions.
7 votes -
Press Play button multiple times
1) Press the Play button (the last press before queueing into a game) multiple times.
2) Get 1 or more error messages
BONUS) one time a got an error and then a black screen (not sure if the black screen is related)1 vote -
Can't log in on https://mtgarena-support.wizards.com/ with FIrefox
Can't log in on https://mtgarena-support.wizards.com/ with FIrefox.
Should be easy to reproduce:
1. Go to https://mtgarena-support.wizards.com/
2. Click "Sign in"
3. Nothing happens except for a few errors in the browser console.1 vote -
Bug
Al ganar una partida de estándar, me saca del juego, sin poder reclamar las recompensas
1 vote -
Sugerencia de producto
Al ganar una partida de estándar, me saca del juego, antes de reclamar las recompensas
1 vote -
Modern Horizons 2 not in set list
Since the last Arena update, Modern Horizons 2 has vanished from the list of sets. It's still in the game and you can search for the cards or find them in the collection list if you don't have it set to show specific sets, but if you select all sets it will not appear in the collection (except for the artifact lands apparently).
2 votes -
Robot companion bug
The robot companion is messed up.
2 votes -
Death and Power Achievement display broken
The display/count of the Death and Power Achievement is broken. I was at about 200/250 last I looked, and now it says 0/250 (but it also says "Getting there!", which sounds more like it). I have a Zombie tribal deck that I've played several times to try to advance this achievement, so I definitely know that my count should be well above 0.
1 vote -
Game keeps freezing
For the past 3 weeks I have been having issues with the game freezing. At first it was only when I went to view new packs I had won. The screen would go blank and do nothing, despite waiting several minutes on several occasions. I was still able to play games, just not open packs.
Now it has deteriorated. Sometimes I cannot open the app at all, it freezes on waiting for server, other times it opens but again when I go to Packs it freezes. Currently I am unable to play at all.2 votes -
MTG Arena Bugs & Product Suggestions does not let you post with relevenat uploads
AT https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions, when attempting to post a bug with 4 MB screenshot, I got an error until I removed the upload.
1 vote -
Gatherer and Companion do not search correctly
The Companion App and the Gatherer web search are not working correctly. When I enter rules text it says I have 0 results for any criteria. The search “counter spell” says zero results. Please bring back the old gatherer search criteria to search by words using the Boolean operators “and”, “or” and “not.”
1 vote -
Qualifier Play in website not displaying
the website https://magic.wizards.com/en/news/mtg-arena/qualifier-play-ins-and-qualifier-weekend-information
is displaying code instead of (I am assuming) graphics1 vote -
Unable to reconnect to game
On mobile I was disconnected and unable to reconnect to my game until the game was closed and I was issued a loss
6 votes -
game goes from full screen to windowed mode.
Game goes from full screen to windowed mode every time there is a new window in MTGA. This has been going on for over 3 months.
It makes me not want to play your game at all. I fixed it with adding another core.dll to the folder. Your new update ruined it all again.
6 votes -
Last time, each update, is corrupted
Each time, we getting an update, so is the same. Crashed or Freezing the screen. Every time is occurring. By new set or alchemy, is saugage.
Please, fixed basically.
1 vote -
Arena Numbers and text Not displaying correctly
As of the recent arena update, a lot of numbers are displaying as black boxes in all screens on my android phone. Card text is also rendered unreadable, screenshots attatched. I assumed that the problem was with the main screen and tried to play a game (i know what all the cards do by image anyway), which was obviously very hard when none of my information was trackable. I have already reinstalled arena on android after this update because Im going to repair files now and see if this persists but i guess I'd like a refund for this event…
1 vote -
allegience
Ravnica Allegiance is misspelled in client. It is spelled "allegience."
1 vote
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