MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
338 results found
-
New with LE wallpaper lag
With the release of Lorwyn there is a new wallpaper that is causing tremendous latency issues. The wallpaper looks like a horizontal stone path through the middle. The right side is blue and green. The left side is orange and green. The side shading moves with changes to life totals. It's causing so much lag that it is nearly unplayable. This wallpaper shows up mostly during LE limited events. I don't have any lag issues with any of the other random wallpapers, nor have I ever experienced ANY kind of lag in the past on Arena. Until this is fixed…
3 votes -
Mastery pass
Mastery pass is not delivering the rewards at all
3 votes -
UNADRESSED RACISM AND HATE ON THIS WEBSITE
I've had enough. Wizards has to act. Racism by the user Spaderman#48650 must not be tolerated. This must not be a place where it is acceptable to repeatedly call people "worthless slanted-eyed chinks".
He posted this recently:
After I've reported him 3 times. If you look at his profile he constantly spews racist anti-Asian hate:
https://feedback.wizards.com/users/6650475452-spaderman-48650
This can not be acceptable in the Magic community. You do not want to be associated with this. You do not want people to think that the typical Magic player is a socially stunted keyboard warrior who would probably get their *** beat…
3 votes -
Evident Error in Advertised Packs for Mastery Pass Level Boost
When browsing the mastery pass for Lorwyn Eclipsed I noticed the absolutely astronomical pack offerings for skipping 10+ levels. At skipping 10 levels for 2,500 gems, from 5 to 15, it was offering 600 Edge of Eternities packs. Skipping higher levels offered THOUSANDS of packs. I tested the pack offering, skipping the 10 levels, to test this error and received a nominal amount of advertised packs. Please see attached image representing the UI bug.
1.Steps to reproduce are as listed above. But again, go to mastery pass, engage in the level boost, skip to at least 10 levels and you'll…
3 votes -
The User Interface is degrading with each update!
It feels like every time I launch this game, no matter what platform it is on, The user interface has just gotten a little bit less functional.
First, the tutorial wisp began to show up every single time I returned to the Home screen. This happened in the Epic Launcher, and on Mobile, and on Steam.
Then a short while after that, I found that the menu for selecting my Deck Type in the builder is now hidden behind other parts of the menu and cannot be clicked...
Then a little while later, I found that I now also cannot…
3 votes -
Cannot Change Deck Details on Decks, Unable to Use Foundations Decks I Just Bought
Bought the new Brawl decks and am unable to use them. They come in as "Standard Brawl" not "Brawl" and are illegal with more than 60 cards. When going to change the deck type the menu is unclickable as it shows behind the UI. I cannot, in fact, change any of my decks types.
3 votes -
Bug
Since last tuesday I can’t use MTGArzena in my mobile (Android)
The last update have failed twice. After success the software worked but il can’t change pages or launch a match or évent.
It stays freeze on loading the page i clicked on.
I have a power cube deck but canette play it
I missed last events
I miss my goals
It becomes really annoying
What can i do to fix it ?
Thanks3 votes -
"Show Phases" Option Not Working
After I switch accounts by logging out from the MTGA client and signing into a different one I am unable to see phases as the options disables itself. When I go to click on the option to show phases, it disables itself once I click out of the menu.
3 votes -
Black screen when trying to access my account
Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.
I already tried everything that is suggested. Even tried it on different devices.
What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.
Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue,…
3 votes -
black screen pc and mobile
MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen
3 votes -
Unable to connect to server from Epic on Mac
Unable to log in via the MAC app currently it tries to connect then times out
3 votes -
Unable to open game - error updating data
The game will not open, it says error updating data. My connection is just fine and functioning perfectly. I uninstalled and reinstalled the game and have the same issue.
3 votes -
3 votes
-
3 votes
-
MAC Fullscreen Cropped
MAC Resolution Cropped in Fullscreen and requires a hardcode in steam to launch properly.
3 votes -
For 3 Weeks Sparky tell me i am on the way to be a great Planeswalker
Please Fix this bug its annoying
3 votes -
Voices on emotes sound even when voices are turned out
Voices on emotes should turn off when voices are turned off. I should not have to listen to my opponent spam "secret tunnel" at me if I specifically have voices turn off. Please fix this bug/oversight.
3 votes -
I have a tutorial message that keeps showing up every time I go to the main page
I have a tutorial message that keeps showing up every time I go to the main page, The message is "what an adventure, etc...."
3 votes -
Avatar issues
Toph profile avatar does not show up in game.
3 votes -
What an adventure!
You're well on your way to being a great Planeswalker.
You got a Quest. If you complete it, you'll get a reward.
Go here when you're ready to play a game.(your quest, wizards, is to fix this interaction popping up EVERY TIME i land on the main page.)
3 votes
- Don't see your idea?