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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1559 results found

  1. 315 votes

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    126 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 220 votes

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    116 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 2,682 votes

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    1346 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 1,427 votes

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    748 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  5. bronze tier 0

    saw some other people had this problem but no solutions, stuck at bronze rank 0 and no way to rank up. any updates to this problem?

    960 votes

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    476 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  6. network error - unable to get collection

    Can't get in to the main user interface. Can't attach a log when no access to the main menu.

    Error displayed: Network error - unable to get collection.

    The client asks either to reconnect, log off or check Arena status server (all operational).

    Restarted my PC, restarted my internet modem+router. Still same error.

    I logged in earlier 6 hours ago, no such problem.

    48 votes

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    38 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 68 votes

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    54 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 195 votes

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    83 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Overheating and Battery Draining BRO Update

    With the Brother’s War update my phone (iPhone 13 Pro Max) and computer (2022 Microsoft Surface Laptop 4) get very hot when playing for any more than 10 minutes. Battery drainage is also significant.

    23 votes

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Unable to log in: Attach failed to drop other attach

    I am unable to log in on both desktop and mobile. Whenever I try, I get "Unable to log in: Authentication failed for Let'sGetKraken: Attach failed to drop other attach". This has persisted for about 20 minutes now.

    198 votes

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    163 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  11. No Card name, P/T, or life total displaying

    I can't see my Life total, card names, and creature P/T in draft and in regular play.

    26 votes

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    16 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 602 votes

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    204 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  13. Black Screen After Today's Update

    I did today's update this morning and now I cannot play the game. I tried booting it up 5 different times and it just keeps giving me a black screen with the music and the cursor, but that is it. Can you please tell me how to fix it?

    685 votes

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    190 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  14. Audio

    The magic app on IPhone used to let me play music overtop of the app, it no longer does since updating today. Please fix this as I like to listen to other music/podcasts/audio while playing magic.

    13 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Home Screen background is white

    After the 10/20/22 updates, on iOS/mobile app, the Home Screen background image is missing. This leaves the screen with the appearance of a bright white background. Overlayed text and images are either obscured or not visible at all as a result.

    13 votes

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  16. "Invalid Deck, Deck contains cards not in your collection" bug

    As the title says, the game believes that my deck is missing one rare card and keeps requesting me to spend one.

    I own the exact number of each card in this decklist, and I have checked three times now while building this deck to see what I could possibly be missing. None of the cards are the usual "faded out" look they would normally have when you are missing a card.

    I also don't have a "Craft All" button appearing over the Done button that one would also normally see.

    24 votes

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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  17. friends list missing

    Both the Friends List and Daily Challenges disappeared from the homepage.

    They were there when the update dropped but disappeared after claiming rewards from completing a few matches

    553 votes

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    83 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  18. Liliana of the Veil ultimate UI

    Repro: Ultimate Liliana of the Veil, especially if opponent has a pile of tapped lands.

    Platform: Android, although I suspect all mobile clients would suffer this problem.

    Results: Every permanent has a selector for either pile "1" or pile "2", but for permanents stacked on top of each other such as lands, these are difficult to click, hard to read, and impossible to associate with a specific permanent. This impacts gameplay as you cannot effectively put opponents off a specific color or otherwise create the best/worst pile.

    Expected results: Ultimate should either automatically spread out all permanents or utilize a…

    13 votes

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    7 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  19. Abundant Harvest (and feedback)

    The card is currently unplayable. The options, when activated, are "Nonland" and "Nonland Permanent". "Nonland gives you a nonland permanent, and "Nonland Permanent" does not work at all. You cannot choose land.

    Feedback: When choosing to pay for a land to come into the field untapped, please go back to the old UI, not where the option is on the bottom-right side.

    19 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  20. Ranked

    I can't play ranked games. Whenever I click on the icon to play a ranked game the only options made available to me are non ranked "play" games. This is a new bug I have only experienced since the last update for android.

    17 votes

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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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