MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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887 results found
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tutorial
In the third part of the tutorial the cards blocks mid air and remains like that. I can't use any of them. How is that possibile?
157 votes -
Freeze and crash of the general client user interface on PC following the September 12 update
Following the September 12 update, the download of the update seems to have gone well. However, the game interface freezes as soon as I try to go to the Packs or the Store pages, or when I try to click on the quest renewal. The game freezes and it's no longer possible to access the menus, even if it's just to close the game. The bug concerns a PC platform.
475 votes -
Aetherdrift game board distracting propeller animation
The new Aetherdrift game board has animated spinning propellers adjacent to the player avatar. Their constant motion is very annoying and distracting and I anticipate drafting less to avoid seeing it. Please remove the animation so I can enjoy the game as normal.
213 votes -
No sound effects and persistent image artifacting since recent updates
Music works, but since the last update I have zero sound effects. iPad Pro, redownloaded app and tried to fix files. There is also persistent visual artifacting that makes it difficult to see my hand.
24 votes -
iPad life/hand issue
Playing on an iPad. The life counter interferes with the cards in hand. Chopped and sometimes very difficult to select a card in hand.
iPad Air 13 inch.
iOS 18.6
Mtga version 2025.51.0.3061.117443120 votes -
Renewal Egg rewards
I opened my renewal egg and received nothing, then my game crashed :p
21 votes -
Freezes and crashes since last update
Hi,
I've done the 9.53Gb update this morning and since then I'm experimenting different issues on my account (mainly freezes and crashes but also some lags).Roughly : I connect, I try to click on the store or on the daily challenges if I want to modify them and the game becomes unresponsive. To the point I get a Windows popup asking me if I want to wait for Arena to answer or to quit. Waiting is to no avail so far, the game never comes back. I can play games (with 'waiting for server' lags sometimes), I can access…
130 votes -
Opening a vault does not work
I've collected enough duplicates to have over 100% vault progress on my pc client, but when I click the icon to open the vault, the game loads, and then resets to the starting screen without opening the vault.
10 votes -
Cards in hand hidden on mobile
Since the August 19 EOE Alchemy update, cards in hand on Arena Mobile are very small/cut off by the bottom of the screen.
22 votes -
Fleem Cosmetics
I bought Mastery Pass and more than 10 packs for OM1 but didn't receive Fleem cosmetics. I only have the screenshot of one of these 10packs I opened in September. I received 20 gem from the pack in which I don't have a full Rare set (I still don't have). Please also check this.
16 votes -
21 votes
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Sparky homepage
After today's update every time I return to the homepage on Windows, Sparky appears and starts talking "Congratulations on completing spark rank..." I have tried listening to the whole speech and following sparky to the codex etc, restarting the game, as well as uninstalling.
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STFU-SPARKY.PNG 84 KB -
Log20240121_102203.log 34112 KB -
Log20240121_102203.log 34112 KB -
Log20240119_171853.log 314 KB -
Screenshot 2024-01-19 172103.png 2180 KB -
Sin título.png 3799 KB -
Log20240119_174448.log 13117 KB -
rank.png 765 KB -
Log20240118_192625.log 11988 KB -
Screenshot 2024-01-18 172919arena sparky bugged.png 3459 KB -
Log20240118_070158.log 19 KB -
Magic The Gathering Arena Screenshot 2024.01.18 - 06.45.18.66.png 3622 KB -
Log20240117_100611.log 3 KB -
Log20240117_000936.log 51 KB -
and then.png 2307 KB -
fisrt.png 2302 KB -
UTC_Log - 01-17-2024 02.49.57.log 2061 KB -
Log20240116_172708.log 117 KB -
Log20240116_182650.log 3 KB -
16-01-2024_Sparky_bug.png 3923 KB -
Log20240116_125018.log 97 KB -
Log20240116_125158.log 400 KB -
Screenshot 2023-12-20 151225.png 1667 KB -
Log20231210_105908.log 1017 KB -
Screenshot 2023-12-09 171008.png 73 KB -
Screenshot 2023-12-09 171239.png 99 KB -
Screenshot 2023-12-09 171133.png 191 KB -
MTGA_2023_02_14_09_29_09_843.jpg 505 KB -
MTGA_2023_02_14_09_20_46_087.jpg 547 KB -
MTGA_2023_02_14_09_28_56_023.jpg 455 KB -
MTGA_2023_02_14_09_20_36_323.jpg 374 KB
572 votes -
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Hand cards not displaying correctly (iOS)
Just updated to the latest version today on iOS. Now my hand of cards is not displaying correctly. The graphics of my user avatar are cutting into my life total. See attached images.
16 votes -
MTG Arena switches to windowed mode constantly for ultrawide aspect ratios
As of 2024.40.30.6688.1090994, everytime my client enters or exits a match the game switches from fullscreen mode to windowed mode. The issue only happens when I'm using an ultrawide resolution (3440 x 1440).
The cause of the bug has actually been found by nexus mod user skebbZ, attached is his explanation. (His mod actually fixes this issue)
112 votes -
Did not receive Fleem cosmetics after mastery pass purchase.
I did not receive the Fleem cosmetics after mastery pass purchase prior to October 30 th date.
10 votes -
Unexpected error : update required
Unable to log in and attached the screen shot
9 votes -
iPad: draft confirm pick button behind other ui elements
On iPad, in a draft I saw some broken UI elements:
Confirm pick was only shown if sideboard is open until a card was behind it
Confirm pick had card text in front of it when a card should have been behind. Button also had margins cut off
Player view (see who was at table) not working at all
Unable to scroll when deck view was on right instead of bottomRestarting client did not help. First seen after update today. Version: 2025.53.0.3450.1203862
4 votes -
Aether Tiger Companion Particle Error
Since the newest patch, the Aether Tiger has an error with it's particle effects (See attached screenshot and log). I have repaired game files and problem persists.
15 votes -
Historic Mage III Achievement Bug
Historic Mage III Achievement is not progressing. I have played games casting many spells, taking many turns, winning, losing, and using standard decks, historic decks, and timeless decks. Still no progress. Other achievements are progressing normally.
7 votes -
cannot login after update
Just did a software update and now it doesn't load the game anymore. Both on windows and on android
10 votes
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