MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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872 results found
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game UI fails upon crash
ok so game crashed while playing probably due to background app being open at the same time anyways when i log back in the UI got janked couldnt see OP life meter or their character anymore when i tried to use agg negotiations it wouldnt let me click where the op life hitbox would be so i couldnt use it also my info was missing and a few UI elements disappeared. rare but just wanted to let it be known that happens
1 vote -
windowed mode is bugged, maximize button is greyed out and the bottom part of the screen is covered by task bar so you can't see or click
windowed mode is bugged, maximize button is greyed out and the bottom part of the screen is covered by task bar so you can't see or click anything, 1920x1080. i already tried all the article solutions and none work.
1 vote -
Mastery Orb Visual Bug
Mastery orb received shows color blue which should be purple.
2 votes -
Visual Bug with G.F Cerberus Copy
There was a visual bug of a spell never leaving the stack with the Summon Creature G.F Cerberus. The copied spell remained on my screen even after resolving twice.
1 vote -
Dragonfire Blade Alt Art Bugged
Hello,
When you play the dragonfire blade with the alt art, it doesn't show the name of it at the top when it's on the battlefield. (on PC, started I believe around prepatch for final fantasy?)
Attached screenshot shows it (it also looks blown out, but just ignore that, that's a snip tool issue)
1 vote -
Bug
Arena Store constantly shutsdown and locks store items disappear suddenly and don’t return at all ever in the future. Store often looses connection when making purchases and you have to close Arena and enter again over & over again
1 vote -
Login Connection to server Lost
Arena Store constantly shuts down and locks and items in the store disappear and never return to the store
2 votes -
Final fantasy packs gone. Golden pack gave no ff.
47 of my fin packs disappeared and i opened one of my golden packs and got no fin cards. Searching for them and they don't show up.
2 votes -
Redownload Once A Week
Once a week when the game updates on tuesdays, the ioS app fails to launch for me. For the past month every tuesday the game is updated but refuses to open past the loading screen, so I have to fully delete the game, then redownload the entire app and the 3-4GB of game files after logging in. It’s getting rather tedious.
1 vote -
Final Fantasy Launch day UI issues on PC
The UI isnt working properly for me on my two PCs, its hard to choose when the Style of the UI is broken.
1 vote -
Screen don't change in smartphone
The screen doesn't change when I turn the smartphone upside down. This is bad because the socket is on the left side and the game only allows me to play in the upside down position.
1 vote -
attack step didn't give me priority despite having mana to cast an instant
when opponent went to attack step, client never gave priority to cast an instant
had 2 mana available, rally the monastery in hand, and had cast a spell previously that turn for rally the monastery to have reduced cost, went straight from main phase 1 of opponents turn to damage resolution of combat without ever passing priority to cast
1 vote -
Verification email
Users should be informed that they only have 10 minutes to use the email verification button or verification link. If they miss this timeframe, instead of just an error, there should be a link to request another verification email be sent to their email after confirming their email address (I discovered that currently the only way to do this is to try logging in to the overarching wizards account and that will give me the resend link...but it should just come with the error). I have had someone from Wizards send me an email saying "I sent you another link"…
1 vote -
Create a feature allowing players to "ban" a few cards so that they don't go up against decks with those cards.
Players are recognizing cards that are unbalanced sooner than WotC is implementing effective changes to rebalance the game. Additionally, since we don't have the ability to choose who we are getting matched against we don't have the ability to say "No, I don't want to play with that person" until after the match starts. For example, if I were playing Brawl in person and my opponent was running Ugin, Eye of Storms as their commander, I would tell them to play a different deck or find a different opponent because I'm not going to waste my time.
My proposal is…
1 vote -
Indicator for new store/mastery item.
Frequently the orange diamond indicator will appear under the store and/or mastery tabs even though I've already checked them.
1 vote -
Several cards not showing up properly
Encountered the issue today, up to date Steam Windows PC version. Wasn't the case yesterday.
Spark Double, Chrome Mox, and Birds of Paradise don't show up properly in Deck Editor nor in Collection, and it's indescriptible how they show up in game: they remain on the stack even after setting as a permanent; and it's almost impossible to properly interact with them (especially when they start stacking under each other). I don't have an ingame capture but steps to reproduce: put them in a deck and draw them, they show up as a distorted black-and-white Fblthp with a warning triangle…1 vote -
Mastery pass - orb purchases - purchase all!
I usually play the entire season and buy the orb items at the end. It would be great if you could have a purchase all button if you have the max amount of orbs instead of having to click and wait 3 times per item.
Thank you!
1 vote -
Land Bug Lost Game
On magic arena I lost a game due to a spell getting countered, which I could have avoided with the blue land Mistrise Village or whatever the name, that prevents my next spell from being countered. I couldnt activate the land which was on the far bottom left of lands a the time, and when I hovered over it nothing showed either.
1 vote -
Mtg Arena companion bug/crashing
Currently dealing with a bug with companions. Checked my collection for a companion to use in one of my decks and noticed a black box among them. Attempting to click on it leads to a game crash. Thankfully can boot up the game no trouble after but it is a minor inconvenience that I can work around for now.
Currently know of this bug on the Android version of Arena.
1 vote -
Account error after most recent update
My computer won't start Arena
My laptop does, they both run the same version of windows
The error shows that there's a problem with updating/fetching it's earlier dataIt won't even start the game on my computer even after reinstalling and checking for corrupt savefiles
2 votes
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