MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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424 results found
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Full Screen Resolution broke for years...
Please fix this. I hit alt enter once about a year ago now and I dread that mistake daily. I have uninstall and reinstalled multiple times. I researched on other fixes and went digging in files to change and delete things, but nothing works!
I will pay money for this fix.
1 vote -
Invalid email
I am attempting to create a new account on MTG Arena. When I put in my email address ending in @gmail.com, it says it is an invalid email. I tried with my second email and that also said invalid. These are my email addresses I use everywhere. Why is this happening?
1 vote -
Black boxes over power/toughness, card types and name
Happening on android multiple refreshes not fixing the issue
1 vote -
2 votes
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Lorwyn Arena Glitchy
The new battlefield from Lorwyn, the one where the field changes to the winning side when life totals change, is glitching out. You can still kinda play, but the one side is black.
1 vote -
Game freezes
I play on Android and since 2 updates ago(ninja turtles) the client freezes often. I can click cards, but not end a match. I need to force the app to quit. This happens often when I am playing bot matches. And did not start happening until recently
1 vote -
prerelease packs are still locked
TMNT is officially live on Arena, however I've experienced and others have reported it on Reddit as well that we are unable to open the 6 packs provided to those that played in a physical prerelease over this past weekend. These packs still show as locked on the Packs screen and cannot be opened.
1 vote -
Android display issue. - reconnect
The screen is full of polygons, this is the second time this happens to me. I don't know about last time, but this time I'm sure it was following a reconnection following Network problems.
2 votes -
Reboot glitch after TMNT update for android tablet
TMNT startup image and loading initial screen words appear, but before the game launches, it simply closes. I haven't played for 6 days now, unable to load up at all. No images, nothing to show...
4 votes -
Numbers and words unreadable
All of the numbers and words are blocked out. It looks like all of the cards are redacted or something
2 votes -
Can't view draft table
Since the Avatar update on Android I can't click on the players ahead or behind or otherwise go to the table view to see pack locations and who is in my draft.
1 vote -
Did not receive end of season rewards/packs
Did not receive end of season rewards. Initially I was shown what rewards would be given but after validation of my selection only A mostly blank screen appears and nothing was awarded
2 votes -
There is a "Conexion to the server problem"
There is a "Conexion to the server problem" that keep happening. Stops games and doesn't let me continue until I close it and re open just to happen again. I already reinstalled the game and "repare" th files. Don'r know what's going on
2 votes -
full screen mode not staying active
Full screen mode will not stay active no matter how many times i go in a reset it to full screen every single time the screen changes scenes it goes back to windowed mode. How do I fix this
1 vote -
Gathering Stone graphic shows multiple cards in library when empty
This graphic needs to properly show how many cards are left in my library when there are less than 3. When this screenshot was taken, my library was actually empty besides this top card and I would've decked myself it I had put it in my graveyard. It was only because I had briefly hovered my library on the previous turn that I had noticed that I only had one card left.
Steps to reproduce:
1. Have the Gathering Stone in play.
2. Go to upkeep with one card left in library.
3. See screenshot.Platform: PC
Actual: Graphic shows…
1 vote -
Forced redownload after disconnect
When the game crashes due to a network error - e.g. personal wifi goes out, and the user quits MtgArena to try and restart, the game forces a verifying of files and a 1gb+ download in many cases. Not sure if this log contains the requisite input (prob not) because I had to restart the game. Mac client installed with Steam. This seems to be a repeated bug every time I've had a wifi disconnect, or tried to start up MTGArena while not connected to wifi.
1 vote -
Numbers aren't readable
Hello,
After the most recent Arena update I downloaded on my Android phone, numbers only apart as white boxes and some text is blurred. I've included pictures to illustrate.7 votes -
Disconnection on Pixel 10
On Pixel 10 when switching to another app (Firefox, WhatsApp) the connection to the game is lost. Also when pressing on a notification that switches app automatically.
It is also lost when leaving wifi even though mobile data is available.
Android 161 vote -
Game freezes during turn, leading to timeouts or crash
Since the last update (Feb 24th 2026) The game tends to become unresponsive as card effects resolve, leading to unpreventable timeouts and game loss. It's like "waiting on opponent" timeout, except it's my go but there's no option to resolve the stack or pass
Repairing/reinstalling/reopening doesn't fix as maybe 60% of games still end through concessions due to technical issues
Suggestion: implement a "Sorry, I'm having technical issues" emote so at least we can maintain a level of respectful sportsmanship during these frustrations
I can't justify spending Gold or Gems to join events knowing that the game will probably crash,…
10 votes -
Crazy interface
Missing pieces in arena interface and locks everywhere, impossible playing. Lots of connection error.
1 vote
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