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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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967 results found

  1. User Interface

    Tabs/icons for the screens/options at the top of the screen change to a whiteout with various icons/images. This affects every screen outside of gameplay. This also sometimes creates blurry icon images next to card images such as where the "next/previous" screen arrows are when deck building. This only started about 1 week ago and seems to appear randomly, I play on PC laptop (HP). I've not found a workaround but the effect seems purely cosmetic (annoying), not hindering play or actions. Screen shots included. ...screenshots are approximately 1 week apart.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Make the german complain page accessable again!

    the german mtg arena support is not accessable!

    I want to file an support ticket to get my gems back using this url
    https://mtgarena-support.wizards.com/hc/de/requests/new?ticket_form_id=360000317092

    The systems asks me to login, redirects me to my account page and from there is no coming back to the previous page. New window or tabs starts wizards page not logged-in.

    PLease fix this and meahwhile provide a workaround so I can file the complaint.

    2 votes

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  3. Cards stuck on cast/play

    Steps: Can't reproduce it, happens at random
    Platform: PC
    Results: every card from then on gets stuck on a playing/casting limbo and stack on the right side
    Workaround: none found yet, the bug sticks around the whole game and makes it unplayable

    3 votes

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  4. full screen being automatically disabled repeatedly

    PC

    full screen being disabled when games start/end, and sometimes when changing from decks, to store,etc.

    graphics on edges are being skewed when reverting back to window view.

    version: 2024.41.10.6837.1094853

    2 votes

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  5. Everflowing Well//Myriad Pools optical copying glitch

    Everflowing Well (Myriad Pools, to be precise) copying a room card makes a glitched copy of the room card like in the attatched image.

    2 votes

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  6. Latest big unity update broke other keyboard support

    The latest big unity update, which happened in September, broke the support for my keyboard. I'm using the Belgian period keyboard (azerty layout). I can't use Z to undo something, instead I have to use W. W is located on the place where the Z is on qwerty keyboards.

    4 votes

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  7. Expel the Interlopers animation bugged

    This has happened to me twice today. I was playing a match, 1-v-1, different opponents each event of the bug. The first time i got no pictures, but the second time I took a screenshot after the fact; exactly, at the beginning of my next turn.

    At some point, I played "Expel the Interlopers" (you can see it on my graveyard). My opponent had five creatures at the time (first match) and four creatures (second match). During the first match, I had one creature on my side. When I played the card, only one creature seemed to be destroyed and…

    3 votes

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  8. Idea/suggestion

    Arena needs a Crafting List that players can add and save as a way to prioritize their Wildcards. You can also call it a wishlist for cards that haven’t been crafted yet especially for Rare and Mythic Wildcards

    2 votes

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  9. Cannot select buttons on bottom right of galaxy z flip 5 cover screen

    I recommend giving us the option to revert to the old layout before bloomburrow as that was the update that messed it up.or give us access to aspect ratio options like we have on pc

    2 votes

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  10. 2 votes

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  11. I found a bug post update in the week of 10/1/2024

    Format: Brawl. Post update in the week of 10/1/2024: There is a bug with Chulane crashing on my phone, and refusing to let me back into the game until the game has been resolved (ie either my opponent concedes, or my timers force me to). It is the 2nd time this has happened, as of Oct 7th. I don't recall any details from the 1st, but Chulane was enter via Other, and had been buffed by bramblearmor brawler.

    3 votes

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  12. 2 votes

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  13. Jump In packets for 'Outlaws' should not show feature card 'Vadmir, New Blood'

    On the Android mtg arena there is an image of Vadmir, New Blood shown as featured card while it is not even listed in the options of the cards for Jump In 'Outlaws' on the https://magic.wizards.com/en/news/mtg-arena/jump-in-packets-update-for-outlaws-of-thunder-junction

    3 votes

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  14. Add feature to toggle/permanently mute opponents

    It is very common to play a long game and enjoy it very much, only to have your opponent start viciously spamming salty messages. I would very much like to permanently mute opponents because nothing good has ever come from the chat, usually people just wait until they're about to go for the kill and then say something salty that takes a good game and makes it very, very frustrating and even hurtful at times. to mitigate the frustration of an already frustrating game, I would love the option to preemptively toggle the mute option for all opponents, rather than…

    3 votes

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  15. Sideboard in edit deck is malfunctioning

    While editing my decks the sideboard is not visible and looks like there's a glitch.

    2 votes

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  16. Android losing connection

    Galaxy Tab S9

    About 30 seconds after entering a game my connection will time out. It just started after the most recent Android update.

    I’ve uninstalled and reinstalled. Update my device. Still crashing, never had issues until the last update.

    3 votes

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  17. screen blacks out

    Screen blacks out when you click anything

    3 votes

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  18. 2 votes

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  19. Graphical glitches, crashes, and computer crashes.

    Ever since the Duskmourn update, I (and multiple other people, including a few other bug reports on here) have been experiencing graphical glitches and freezes, including application crashes, as well as computer crashes caused by "graphical exceptions" on mutliple macs.
    Hopping straight into a game with a already-made deck, including stuff like Jump In, still works (with a few graphical glitches here and there), but the minute you try to edit a deck, go to the shop, open a pack, or go to any other part of the application, it glitches like crazy and periodically freezes.
    Reinstalling doesn't help.
    It…

    4 votes

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  20. Season Timer Relocation

    Please place the Season Timer on the Main Interface so when you open Arena you can see how many’s days of n left in the season as opposed to looking inside of the profile tap where that can misleading of forgotten about because it’s not in front of the players.

    3 votes

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