MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2548 results found
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forbidden
Hi,
2 days ago I had a logout during the event "Midweek Magic : Phantom sealed"Since this disconnection from the server i can't login and i have this message :
"A unexpected problem occured (error code : forbidden). please try again"
Thx for ur help
2 votes -
draft matchmaking against much higher rank
I had a limited quick draft as a gold player and was matched against 3 top 900 mythic opponents might as well just steal money from me next time. I would rather not match immediately than be matched in an unfair game
4 votes -
Android client freeze during qualifier weekend
My client had a freeze during third game in 6th round in Qualifier weekend. I had to force quit, then I did not have chance to counter important spell while that could help me win this match. As a result, I have lost and this is the end of my qualifier run.
I had one blue mana open and mystical dispute in hand Just enough to counter Tale's end. But it was not possible to do so.I don't know how to attach logs from Android, but my account is Goferr#02214
I would like to have a second chance on…
2 votes -
Creature with Prosthetic injector didn't get lifelink from Skre's hive! (corrupted was on!) Have picture of it
bugged cards cost my Draft!
7 votes -
historic event
Was playing an historic event when the game started lagging, then i got disconnected and on my return my planeswalker was on the battlefiled with 0 loyalty and the opponent added mana from tapped lands
1 vote -
match lost in explorer event due to server problems
I lost a game in the explorer event due to server problems, I couldn't play
1 vote -
EVENTS BUGS
i just created my account and i finished all my events but i still can't play a normal game w/ random, it just said that i need to finish all the event but i already did it.......
1 vote -
welcome to sweet tooth
I used welcome to sweettooth and never got my +1 counters even though I had 4 food out. This cost me the match
1 vote -
Old mastery pass with unspendable orbs
I still have the All Will Be One mastery pass showing in addition to March of the Machine. I have 3 unspent orbs on the ONE mastery pass, despite having the entire thing filled in
3 votes -
Game crashes and closes after clicking Premier Draft
I finished my last Premier Draft game and the game crashed when I was about to retrieve my prize, now the Premier Draft continues to show "Resume", but if I click it, the game crashes again, and now I am unable to join Premier Draft events.This happened on PC.While clicking Premier Draft, the game crashes instead of allowing me to start a new one.The game should give the reward for the finished draft and then allow you to begin a new one.No relevant screenshots/videosNo workaround, found.
17 votes -
can't resume premier draft DMU
I can't open the premier draft play mode, It crashes to "waiting for the server" and doesn't ever load at all. I had an ongoing draft and the server lost connection at I claimed my draft, now it thinks I'm still in there and says "resume", but when I open it it says "waiting for server" and does not ever connect
I uninstalled and reinstalled arena trying to fix it but nothing has worked. can you fix this on your end?
I haven't been able to draft the new set without issue at all yet.all other play modes with…
17 votes -
Game breaking bug when +1/+1 counters are applied in Premium WOE Draft
I experienced a visual bug that rendered the game unplayable when a +1/+1 counter is placed on a creature. There is a string of afterimages of the counter, and the game state does not update after this bug occurs. Lands and permanents remain tapped and the gamestate is incomprehensible.
1 vote -
Midweek Magic Suggestion
In the most recent event, Midweek Magic, Into The Future there are 5 pre constructed decks, and the Abzan one is by far the weakest. Each other deck has 1-4 mythic rare cards that fit the deck style/play patterns. The Abzan one does not, even though in the most recent alchemy set there is a perfect Mythic card in Drover of the Swine that would fit in the deck. Please make sure to double check that decks are CLOSE in power level before launching these events. It’s not much fun when 4 are good and 1 is terrible, especially when…
1 vote -
Charming Scoundrel Aura Dmg does not go off 100% when going into the graveyard.
Please fix the card so its playing 100% of the time.
1 vote -
connection issues in draft
when queing up for a draft match i could not get in the game and the tier would just go on without anything happening. so i canceled the process. when being back on the screen with the standings i saw that the game was lost... please refund the entry fee as this is very frustratig. thx
1 vote -
30th anniversary draft
Paid the 10,000 coins and got locked up and messed my whole draft up couldn't select cards exited the game reentered the game and gave me a screen with no cards displayed and feel like I got jipped out of coins. I'd like a full reload of what was spent and be able to proceed if not then I'm obviously just going to delete the game and go back to COD
1 vote -
Automatic Pick
During my first MTGA LOTR premier draft I had a bug in witch during the second and the third packs all the picks were only automatic. Consequently, the quality of the draft deck was very low
2 votes -
Infinity portion of mastery tree is not providing uncommon cards (and I didn't get my last mythic rare)
As indicated in the topic.
1 vote -
Bug first day of Lord of The Ring
EVERY TIME I landcycle a card on a LoTR draft, the client crash and I can´t come back until the rope finished, so I lost the card AND the land (and, some time, I´m not able to come back in time and I lose THE GAME, even if it´s a best of three match)
I would like to ask the refund of, at least, 2 drafts. I cannot build my deck with the landcycle strategy, so I have a disadvantage in deck building and game play.
I hope this will be fixing soon. For my first time buying a bundle…
1 vote -
March of Machine game crash
Game repeatedly crashed to desktop during premium arena event causing me to lose my 1st match. This is unacceptable. I don't want to play anymore.
4 votes
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