MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2485 results found
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ドラフトで相手が投了し勝利したのに敗北の結果でした。
ドラフトで相手が投了し勝利したのに敗北の結果でした。
16 votes -
historic with friends bo3 sideboard 7 cards
Playing BO3 with friends in Historic format just show 7 cards of sideboard.
I later play standard and BO3 std with friends is shown normal 15 sideboard cards.
Using Windows 10 Lenovo y7008 votes -
Disconnect in draft and after that my combat was count like lost.
Disconnect in draft and after that my combat was count like lost.
8 votes -
Card disappeared
I played a strixhaven sealed today in which I opened a Crux of Fate. Since wrath effects are not as good in limited, it was 1 of the last cards I cut. Also, I was playing with Learn cards to get it from outside the game. When I resolved a Learn trigger, the card was no where to be found, costing me that game. 2 games later, same thing. Next game would have been the same, but I didn’t cast the Learn card when I am unlikely to find the card I need. Would have been an 8 to 3…
58 votes -
Win-loss deaft
good morning
this morning in the strixhaven draft I won a game I had to go 4-2 and instead he lost it 3-3.
my email is butterilorenzo@gmail.com.
thanks lorenzo butteri5 votes -
Daily/Weekly reward not counting wins
I played in a draft going 6-3 and just won 2 games in FNM but my weekly award status has not updated, but the daily did. The they day the daily did not update on my draft wins, so I did not get that reward either.
I can add screenshots as needed
10 votes -
Traditional Sealed prize support
As of now, there are not many players who play traditional sealed deck due to gameplay reason. No one wants to play a match that could last ~30 minutes. If you want to bring more players to play traditional sealed instead of BO1 sealed is that you have to increase the amount of Gems/packs you get when playing traditional sealed at each win.
2 votes -
Disconnect from draft
I am using android.
I was disconnected during a strixhaven draft while I had two losses. The disconnect did not add a loss to the draft. I played another game and won. The win added to my rank tracker. When the current draft screen reloaded I had 3 losses.
This is an issue for a few reasons -
1. Why can't we reconnect to games? Every other digital card game has this functionality.
2. Why was I able to continue in a draft I was already out?
3. I defeated someone that was still in the draft. They got a…6 votes -
I did not receive gems for my duplicates rares drafted in a Kaldheim Quick Draft
I drafted an Esikas Chariot and an Ascendant Spirit in a Kaldheim Quick Draft. I already own 4 copies of each. After the event, I did not receive gems for the duplicates.
4 votes -
traditional standard event bug(?) aaaaaaa
Well. i started a traditional standard event , i've lost a game( not a round, the duel ), and then when i was playing the second one, i was desconected from it. So i started the third one and when i won it, the event showed me defeat and the event ended '-'
4 votes -
Unexpected disconnect during draft game
There was sudden "Waiting for the Server" overlay during premier draft game, several seconds later screen faded out and draft menu has appeared with game loss.
4 votes -
Game crashed during premier draft
MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.
12 votes -
Sealed
I personally enjoy sealed more than draft. Is there a way to just add "limited" tokens to replace the draft/sealed so we can choose which format we'd rather play? Also I feel that playing sealed should affect my limited ranking as sealed is a limited format.
11 votes -
iOS crash in draft
I entered a Strixhaven premier draft on my iOS device, an iPad. I clicked on the icon to view stats on my deck and the game crashed. This was in pack 3, I believe I missed one and possibly two picks because of the bug. This happened approximately 6:15 a.m. CDT. I don’t know the location of log file on my device so I can’t upload it.
Thanks5 votes -
750 Xp from quest not giving 750XP ( PC )
Atm finished my daily quest for 750xp and not gave 750 xp , cause i'lll count on my daily win to lvl up my mastery and i was aproximatively at 200 xp before and after at 725xp, 200+750 is not 725.
I'm playin on pc.15 votes -
クエストが表示されず、報酬も受け取れない。
ゲームプレイ画面にて各種報酬クエストが表示されない。
また、表示だけのバグかを確認する為に1勝してみたが報酬も貰えていない。
早急の改善と補償を願いたい。6 votes -
Infinate "Waiting for the Server" After a Draft Error Message
I did a Strixhaven draft that ended around 11:30 PDT on 4/15/21. After my last pick, I got an error message saying, "Drafts can't be completed at this time. Please try again later." I force closed Arena because I couldn't do anything while stuck in a draft, and now when I try to log back in, I get stuck in the "waiting for the server" screen. The noise for when the game loads plays, but it's stuck on that screen. I've restarted my computer and opened my account on several different devices.
56 votes -
Traditional Cube Didn't Give Gold Reward
I won 2 out of my 3 games in a traditional arena cube draft. But did not get the gold award. Prior to the final game I won a game crashed and I was returned to the loading menu.
3 votes -
Event match crashed
Hi,
The game stall, crashed, at the beginning of an event match. I've just spent real cash in gems and gold, for the first time, and paid a 500 gold fee to join the event. That's a real bummer... If the system considers as a loss, maybe I'll give up playing, even enjoying the game.
gu_miyasato@hotmail.com
gu.miyasato@gmail.combest regards!
Gustavo Mendes
55119471837402 votes -
Hallowed Priest not getting counters correctly using multiple different life increasing cards.
I have screenshots but it won't allow me to upload them, says file not supported even though it's bene taken with windows snipping tool. I had a soul warden & hallowed priest on the board from previous turn. I added an impassioned orator & counters didn't increase. I also had 2 fountains of renewal on board & when gained life from those there was no increase on the hallowed priest counter either. Unplayable for white deck, has happened 3 times so far, only got screenshots on last time which i can email if req.
5 votes
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