MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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241 results found
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won match lost rank
I´ve already won a draft match but my the game minus my rank instead of turnning higher
3 votes -
Limited games suddenly disconnecting Game was disconnected while I was playing
Limited games suddenly disconnecting
Game was disconnected while I was playing
Game disconnected mid game, looked at a black screen for several minutes. Restarted client still a black screen, restarted one more time and it loaded out of match with a match loss. Can I get reimbursed for that event?
It happend right now, about 12: 30 CET
3 votes -
Wizards of the Coast, a criminal organization
WOC is a criminal group.
They continue to create cards to destroy the interests of shareholders.Maro is a misogynist.
Should someone who discriminates against women still be allowed to design MTG?3 votes -
Jump In deck not giving proper contents
Lorwyn Jump-In not giving the proper contents. Elves Vivid gives you only 3 forests and an Overgrown Tomb for a primarily green deck, and 3 plains when no white pips are present. Almost impossible to win.
3 votes -
Midweek Magic: Jump In! Landbase
The Elves Blighted combination runs 4 Mountains, with no red pips on any of the cards. There are also 4 Plains when only a single card has white, and it is {W/B} hybrid. There are so many games where I just can't play any of my cards because I have unusable red and white mana.
3 votes -
MWM Jump In unplayable deck
I picked pack 1 elementals, pack 2 vivid, now I have an unplayable mess with 4 plains and no white spells that struggles to cast anything because of the heavy color requirements with such bad mana. It has 1 dual land, and that's it. 4 "colorless" plains in a 17 land deck. Please let us change the manabase of jump in decks or at least be mindful of this when building your halfdecks. Or just don't offer multicolored packs if the mana is not going to work.
Image attachment doesn't work so: https://www.reddit.com/r/MagicArena/s/BXr0FHQ0gK
3 votes -
Not adding cards from the Lorwyn Eclipsed Jump In event to my collection
Many of the cards from the event deckl are not being added to my collection even though I added the deck.
3 votes -
lorwyn
Lorwyn Jump in „elves blight“ deck gives you 4 mountain lands, but you don‘t have any mountain spells (creatures, instants, sorcerys etc.) in the deck.
its almost impossible to win with 4 wrong mana
3 votes -
Powered Cube Prizing Inaccurate
The prizing for Powered Cube Traditional Draft is issuing a different number of packs than indicated on the event information inside Arena. Hovering over the prizing for 3 wins, it states "Reward: 2,500 gems & 3 Cube Prize Packs & 2 Packs". However, the actual prizing issued for 3 wins was 2,500 gems, TWO Cube Prize Packs, and THREE Packs. This means everyone going 3-0 had been issued a regular pack instead of a Cube Prize Pack as shown on the event page within Arena.
3 votes -
TELL THE SPARKY TO SHUT THE FREAK UP
I HATE THAT LITTLE ****. IT'S USELESS AND ANNOYING.
3 votes -
3 votes
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Limited rank stuck at bronze tier zero
I have won a lot of games in limited draft events but my rank is still bronze tier zero, it never changes
3 votes -
premier draft event disappeared after drafting
I'm on PC, paid 1500 gems for a TLA premier draft, drafted all cards as normal but received an error when trying to save my deck. After restarting client, TLA Premier is no longer in the events list and my gems are presumably lost.
3 votes -
I need a refund
The game does not work. I have payed 1500 gems for an Avatar Premium Draft that i can not play, and now the event have even been taken down. Give me back my gems.
3 votes -
Free Mulligan in Omniscience Draft
When you only get 3 cards getting a mulligan down to 2 or even 1 card is pointless continuing. At the very least give 1 free mulligan. It's such a fast game you generally lose after the first turn if you are one card down.
3 votes -
Brawl challenge should be using ATLA but hasn't been updated and still only allows Final Fantasy Commanders.
The current brawl challenge wasn't updated to use commanders from the ATLA set, it's still referencing final fantasy commanders. Can we please fix that when there is a chance? Thanks! :)
3 votes -
Pick 2 TMNT draft
Pick 2 draft disappeared from events. I won a couple of events then went out and came back to finish the games but couldn’t see the event and it’s disappeared and I haven’t gotten my rewards
I use iPad to play
2 votes -
No TMNT events appearing
Only events appearing are non TMNT events. Can't get back into sealed was playing earlier.
2 votes -
Cheating - About 0 Tolerance Should Be Considered in Serious Cases
WotC should deeply care about cheaters as much as they care about proxies in sanctioned tournaments. Actually care more than proxies. The reality is that judges seem to care more about proxies than how you only dismissed Biagio “Rudokant” Cantone from 1 season of tournament play.
This kind of cheater should get a lifetime ban (10 years at least).
We know free spells is cheat. When you can manipulate the top card to what you want it to be for your next draw, this is not Magic. Unless you want to play a new game, ‘free tutors’ mode.
This is…
2 votes -
No End of Event Warning Quick Draft TMNT
No countdown warning for TMNT quick draft. I drafted a deck last night thinking I had time to play it out and didn't even get to play a single round!
2 votes
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