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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24711 results found

  1. Trying to play a card freezes the game

    While dag-and-dropping a Ram Through to play it, the spell looked like it was put in the stack, but no mana was used, and the game couldn't resume. The timer expiring didn't make the game go forward and the game was stuck (music still playing, etc). I already had that comportment in the pas when tryig to play a spell at the last second, it could be seen in the stack but never resolved, but it's not the case here, I wasn't nearly close to time out.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. bo3 reduced rank rewards

    played a bunch of bo3 today and had several 2-0 in a row but only recieved 1 rank pip per sweep

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Wishclaw Talisman Russian Translation Issue

    in the description of the card " Wishclaw Talisman " there is some kind of incomprehensible text. you may have noticed this already, but thanks anyway.

    1 vote

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  4. Infinite life problems

    If you have an infinite life loop, (such as a soul warden + famished Paladin enchanted with presence of gond) and your opponent has removal/ board wipe for the tokens in this scenario, and are unwilling to concede because of this, it becomes unfair to the combo player, whereas in tabletop one could set an arbitrary number x as to how many times the action occurs to determine life total after the loop, the amount of life one can gain on arena is very finite, 100s or so, in tabletop, unless your opponent can beat you in a non-damage way,…

    1 vote

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  5. The mulligan

    when i take a mulligan in the 80% of case i retake the same hand...it's impossible that ALWAYS I have in the first hand a card that is only in one copy in the deck...please rebuild the casual method of mulligan..

    9 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  6. Translation Needed Bug (#NTranslationNeeded message)

    In French, It happens that when opponent ability is activated with mutate, the message of the "badge"of the ability that have to be resolved has an error message.
    instead of the ability message, it is written "#N ranslationNeeded"

    i send you 2 screenshots

    1) TranslationNeeded1.png : Brushfire Elemental (Élémental de feu de brousse) is being mutate by Migratory Greathorn (Grandcorne migrateur).

    2) TranslationNeeded2.png- the mutated creature is mutated another time with Auspicious Starrix (Starrix prospère)

    2 votes

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  7. Game Glitch

    Game just cause creatures to act like they were gone. Not sure what happened exactly but they were case and then not able to block or attack like they were not there.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Milled out player didn't lose

    I milled my opponent out by several cards during my turn, but they didn't lose.
    They had Midnight Clock on the field with about 6 hour counters on it.
    I milled them with Teferi's Tutelage and Sea Gate Restoration.
    On their turn they completed all the hour counters on Midnight Clock and got to refill their deck.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. 4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. 2 votes

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  11. bug: no orange button in match

    i don't have any orange confirm buttons like "keep" when starting a match and deciding to keep or to mulligan the hand. The Button for changing the phases and confirming attackers is also gone.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Vorinclex kaldheim showcase style not available for purchase

    I would like to be able to purchase the Kaldheim showcase card style for Vorinclex, Monstrous Raider in magic arena. The art asset for the file is already in the game, but you can't buy it. If it is in the game why can't I buy it?

    1 vote

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  13. pay back or dont i found a new game

    Wild cards are not replaced when the historic anthology 4 is purchased in store. I only can imagine ever needing 2 swords but maybe 3 so, had used wild cards then purchased. is this the MTGA version of flip/rip.

    1 vote

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  14. Rare Bear Pet Award

    I purchased the Kaldheim Mastery set and was not awarded the "rare" Bear pet prizes when the level had been attained.

    1 vote

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  15. Could not tap Scultpor of Winter to pay mana to add counters to Wildborn Preserver

    I had Elvish Warmaster and Sculptor of Winter in play. I resolved a Wildborn Preserver during the opponent's attack, before blockers. I had two untapped lands after paying the two mana or Preserver. The Preserver entering the battlefield triggered the Warmaster to make a token, which triggered the Preserver's ability to add counters. I entered that I wanted to pay for counters for the Preserver, but I could not tap the Sculptor to add a third mana.

    1 vote

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  16. Kor Blademaster: double strike does not work (only the first strike)

    This is the 2nd time I'm encountering this bug (also the case for Favored of Iroas).

    The double strike on Kor Blademaster does not work. It only triggers first strike, not regular combat damage. I have had this happen in 6 games already in completely different scenario's.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Allow the purchase of Wild Cards with Gems or Coins

    I have no clue why Hasbro or Wizards of the Coasts "hasn't thought of this"... but why can't we just buy Wild Cards with gems and or coins???

    Like, if you are trying to constrict the growth of your video game, then I can see why you'd limit wild cards to opening packs... but, come on... this is literally the video game designed to grow the MTG brand, is it not? It seems the more people who see Arena as a video game with REASONABLE microtransactions, then the more LGS customers you create who want to buy booster boxes and…

    1 vote

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  18. [Error - Cant' update data please check connection] - only issue with a specific wifi

    I can't play Arena in a certain house because the wifi connection seems to just not work with Arena? Everything else on my laptop (Zenbook) runs perfectly fine until I try to load Arena. Browsers, etc... all work perfectly fine. But when I load Arena it forces an update and then fails saying it can't update the data. Reinstalls do nothing. Very frustrating.

    2 votes

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  19. Premier Limited Tournaments on MTG Arena

    I love to play limited on MTG Arena. I even made the top 1200 mythic in October, which qualified me for a standard qualifier weekend..

    However, I miss that there are no serious tournaments for limited players. I would love to qualify for one of those for getting in the top 1200 limited queue. Or to participate in a limited Arena open event.

    Also I have the feeling that there are a lot of people interested in limited if I watch the twitch channels. Even more so if there would be more premier limited tournaments play.

    I think there is…

    4 votes

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  20. Show concede button after first timeout

    The concede option is "hidden" under the settings button and I feel that most new players don't know it's there, so instead, they wait for 3 full timeouts to "concede" the game. After the first timeout, a button should pop up in the upper right next to the options to allow users to concede gracefully.

    3 votes

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