MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24757 results found
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Losing game after game not reacting
Dear Support,
when i play a game, i lose the connection to the server for some seconds. Then it is restored and some seconds later the game freezes. I can still use the mouse and hover over cards, but i can not interact with the game. Maybe the connection to the server is lost. Then i close the game and when i return to the Game Screen, i can only see, that i lost the game, what is pretty rough because i am losing gems and money here.
Buy gems -> Play Premier Draft -> Play a game -> Connection…
2 votes -
Mythic from Mythic pack didn't go in my collection
I bought 2 mythic MoM packs and got the same bug twice in a row.
Elesh norn as my mythic and elspeth at the top left.
In both cases i only got elspeth in my collection but not elesh norn and i only recieved 5 of the 6 cards.I didn't screenshot the first because i thought it would add but it didn't...
You can see that it doesn't say first on elesh but it still isn't in my collection.I'm afraid to buy more packs as i feel that i would recieve exactly the same pack again, i hope…
1 vote -
Spifeful sliver trigger
I had two creatures on the field: Striking Sliver and Spiteful Sliver.
Opponent deals three (3) damage to Striking Sliver via Electrostatic Discharge and two (2) damage to Spiteful Sliver via Play with Fire. Both of my creatures die with neither of the damage instances triggering Spiteful Slivers passive ability:Sliver creatures you control have "Whenever this creature is dealt damage, it deals that much damage to target player or planeswalker."
1 vote -
fall of cair andros
Fall of Cair Andros can't be triggered in MTG Arena draft. I played a land on my turn and then it automatically ended my turn and went to opponents turn.
2 votes -
Ranked draft game loss
After cancelling queuing into a game to do a few deck edits while 4-2 in lotr draft (not sure if this is relevant, I just wanted to give the whole scenario), I then queued into my next game. I won the game, but when I got back to the draft home screen, it put me at 4-3 and ended the draft.
2 votes -
Hallowed Haunting Effect Happened Without Meeting Requirement
Opponent had Hallowed Haunting in play. The effect Happened Without Meeting Requirement. They had six enchantments in play, not the required seven.
2 votes -
"Venerated Priest" not triggering for "Borrowed Time"
With a "Venerated Rotpriest" on the field, when the opponent played "Borrowed Time", doubled by "Elesh Norn" on field, the effect was not triggered for either targetting and the opponent thus received no poison counters.
Platform: PC
Game Version: 2023.24.50.4520.9954153 votes -
Wacom tablet no longer usable as interface
Similar to other users whose touch interface no longer works, as of the latest update my Wacom tablet's touch and pen interface can no longer click on anything. The pointer still tracks my movements, but I can't actually activate menu items or play the game.
9 votes -
404 clicking on "Wilds of Eldraine previews!" link
When clicking on the button, it leads to a 404 page.
Switzerland; Samsung A71; Android 13Gl in fixing, and thanks for the amasing content !
Regards,
J1GsAw1 vote -
Proper resolution support
I would like to see proper resolution support in the MTGA client. E.g. a resolution of 1920x1200 is not supported. And, no, messing with the registry database is not an option when the client is launched via Steam on Linux.
1 vote -
PC Tutorial Bug: Playing Lands freezes them in Animation
Steps to reproduce the bug: Not exactly sure, but I think playing the land while the tutorial voice was explaining a mechanic triggered the issue initially. Then, in subsequent turns, the bug persisted and got worse. Apart from that, I was just trying to progress through the tutorial as fast as possible.
Playing on PC, not through Steam but through the standalone application.
3./5. Attached is an image of what the bug looks like the turn after the first animation froze.Additionally, playing anything causes a large delay before the game decides to proceed to the next step. Also, the display…
1 vote -
Multiple scry when attacking does not trigger properly with Galadriel.
When I trigger more than one scry in the same attack, like Lothlórien Lookout + Elvish Mariner, the scry bugs if I reveal a no land permanent with Galadriel of Lothlórien.
Stituation: Attack with L. Lookout and Elvish Mariner (or 2 of each, it does not matter):
First scry > bottom
Galadriel Reveal > creature card
Second Scry > DOES NOT HAPPEN, CAN'T DROP BOTTOM
Galadriel Reveal triggers again.This occurred many times.
1 vote -
Pase de maestría no da carta mítica/bug
En el actual pase de maestría hay un error que no muestra la animación de entregar la carta mítica, ni tampoco la agrega a la colección personal
6 votes -
Sunfall Exiles Hexproof Creatures Already Summond
Have a creature with hexproof on the field and play sunfall. Since it is a sorcery it shouldn't exile permanents with hexproof.I am on PC.With Avabruck Caretaker summoned, they are exiled when Sunfall is played.The expected result is that permanents with hexproof should not be exiled by Sunfall.I do not have screenshots or videos, but it did happen today multiple times.No work around found.
1 vote -
strike it rich
I cannot Craft or find the card Strike It Rich at all; when I search for it in any format it is not available to me
1 vote -
quick draft matchmaking error/crash gives a loss
PC Client crashed after finding a match in quick draft. Countdown went to 2s and the game crashed. Crash is no problem usually, reopen program and rejoin match. In this case, Arena went to rejoin match, counted to 2 seconds and crashed again. After restarting PC, client was able to load to homescreen - because the match timer had expired and I was given a loss. Please refund.
2 votes -
Copy other players decks
You should be able to see a log of recent games, with the profiles of the players you played against, and their deck, with a “copy,” function for the deck. I have every card in the game and just want to play new decks which is so tedious and frustrating. I’d much rather just click to copy the decks I play against.
2 votes -
Dryad of the Ilysian Grove
Dryad of the Ilysian Grove has a bug where cards that cause permanent to "lose all abilities" do not stop its color fixing effect, causing lands to remain all basic land types. I first noticed it with Kenrith's Transformation, but was able to repeat the bug with both Heliod's Punishment and Minimus Conntainment, leading me to believe it will happen with all similar effects.
This was on android.
2 votes -
Wrong reward opening a Mythic pack
I just opened a The Brothers War Mythic pack and instead of receiving a mythic card I received a rare wildcard as my top prize, not a mythic card or even a mythic wildcard.
9 votes -
Bug / The Stone Brain
- Give us the steps to reproduce the bug
In my match today, in Ranked best of 3, i played The Stone Brain and the game appeared to freeze up and looked like it was waiting for the opponent to do something. It sat like this for a long time. The list of possible card names for The Stone Brain had not appeared. Then i got the orange bar but i could not click anything or choose anything. Then i lost the match DEFEAT after the bar ran down. Losing me two ranking points and causing me frustration. This was the…
11 votes
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