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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24500 results found

  1. Hello, impossible to finish a battle

    Hello, impossible to finish a battle. The game crash systematicaly and impossible to join the battle after

    7 votes

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  2. 14 votes

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  3. 画面の描画が止まる

    ゲーム途中で画面の描画が止まり、更新されない。
    カーソルを動かしてクリックすると手札や土地をタップした時の効果音が鳴るが画面が変わらない状態になり、制限時間も消費されていく。

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Craft owned cards no longer available

    I was gives alternative art Planeswalkers as a reward for partecipating in the Beta for MTGA, all in 1x, but the the time I could not afford to craft additional copies of said card, and after some time they became no longer craftable.
    Now I am in a situation where I play UW Control in Historic with 3 Teferi HOD with an are and 1 with the alternative one...

    Would it be possible to simply allow users to craft additional copies of OWNED cards that they posses in less than 4 copies?

    1 vote

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  5. 1 vote

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  6. Cursor - versus - Glaukoma

    Request for assistance. I've been playing MTG Arena recently. I have the eye disease glaucoma and therefore see very limited. Question: is there a way to enlarge the cursor so that I can find it more easily and quickly? I often get stressed because time is running out and I hinder the game. Please show me the path how I can change the cursor. Thanks for your help.
    Mail to: hdm1956@gmail.com

    1 vote

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  7. Tezzeret the Schemer Token issue

    During a match on the sealed Kaladesh Remastered, my opponent played Tezzeret the Schemer. Op upticked Tezzeret, then used the artifact token to create mana, however, when the token was used it was not sacrificed. After another turn, he used Tezzeret's -2 ability to kill my Padeem, Consul of Innovation which was giving me card advantage and this would not have been possible if the tokens he was using for mana were being sacrificed as they were supposed to be.

    I don't think this matters but just incase, I am on a microsoft laptop.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. no Advancement in ranks

    I am unable to advance in ranks. No matter how many wins in constructed I'm stuck on bronze tier 1 with an exclamation like i haven't even played this season.

    16 votes

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  9. Mythic Card not awarded

    Mythic Card upon reaching Lvl 56 was not awarded.

    I think this also happened the previous steps where a Mythic Card should have been awarded but I did not pay attention closely enough. Now at Lvl 56 it definitely was not awarded

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Mill vs. Sanctum of Stone Fangs

    Mill deck vs Sanctum of Stone Fangs deck.

    When a player has Sanctum of Stone Fangs in play and they start a turn with no cards in their library, they immediately lose, even though UPKEEP is before the DRAW step.

    Sanctum of Stone Fangs should have triggered before losing, but it didn't.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Bjorn the Bear

    Disappointed that Bjorn has simple animations after paying 20000 gold for it.
    This is terrible. Had I known, I probably would not have taken it.
    If there's more to Bjorn, I'm sorry for posting this. But so far he only sits when clicked upon.
    The Rock was much better.
    I am glad I avoided paying €100 for both bundles to get Bjorn that way, because I would have been EXTREMELY disappointed at that point. Even revolted actually.

    1 vote

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  12. Code checker in the Store

    Too bad we as customers can't see if codes were redeemed after we used them. I wish there was a code verifying tab telling us if a code was valid or used and how many codes for that item we can use left. Something similar to the Pokemon Trading Card Game Online would be nice like maybe in the store since that's where the codes are put in that game as well.

    2 votes

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  13. colorless commanders make it so arcane signet (and possibly command tower?) cant tap for manna when they should be able to tap for colorless

    (Deck Building/Gameplay Bugs)
    Colorless commanders make it so arcane signet (and possibly command tower?) can't tap for manna when they should be able to tap for colorless manna, also you're locked into using only one type of basic land.

    5 votes

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  14. auto skipping main phase issue

    so I am on my main phase, with a Goblin Electromancer on field. i am about to cast my 3rd instant/sorcery this turn for Phoenix in my graveyard trigger, i still have one drop of mana, discover cost 2 but with decrease from Goblin Electromancer i should be able to cast it. however it auto skipped my main phase to battle phase that i missed the trigger timing for phoenix.
    log attached. please help.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. land can't be used

    I played a basic land and the land just stood on the battlefield but couldn't be used. It was more pronounced than the other lands. That prevented me from playing more expensive spells and I ended up losing that particular game.

    16 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  16. 1 vote

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  17. Questing Beast + Embercleave First strike excesive damage

    Questing Beast with Embercleave equipped. 5/5
    I block with 2 creatures 5/5 First and a 3/2 Second.
    First Strike blow killed both and made me 3 damage.
    This is not right. It is a wrong damage computing algorithm giving deathTouch too much power. It should be a firs strike blow of 5 killing first creature an leaving second intact and going into normal damage after.
    By no means First strike blow of 5 can reach me blocking with a total of 7 toughness.

    1 vote

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  18. the game crashes in the middle of the draft, making me lose the tournament

    Game crashes in a draft premium event of M21. I drafted the cards, but when starts the game against oponnent the game close in turn 2 or 3. I try enter in game, but it is no possible, and a lost the game. I lose two games, and I spend 10000 coins to make gems, i want my gold back!!

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  19. 1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  20. Can we get a device or app that allows us to upload cards in our physical or paper collection to MTG Arena?

    Can we get a device or app that allows us to upload cards in our physical or paper collection to MTG Arena?

    2 votes

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