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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9307 results found

  1. Dualcaster Mage bug

    Dualcaster mage copies spells infinitely in the present historic event.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. opening a deck cause a disconnection from the server

    Selecting "MONO G" deck in deckbuilder causes "waiting for the server" ad infinitum

    1 vote

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  3. Impossible d’accéder au deck

    Bonjour;
    Je n’arrive plus à accéder à mon deck blanc vert aura compagnon Lurrus.
    Je peux y jouer mais pas y accéder pour modification.
    Je joue sur iPad mais sur téléphone ça ne marche pas non plus le jeux se bloque je dois relancer.
    Merci.

    Simon

    1 vote

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  4. Waiting for Server Error

    When I edit the sideboard of a deck I have already made and is sitting in my "deck" pile, after playing or not, I am suddenly unable to edit my deck or sideboard. And then the next action I take I get a never ending "waiting for server" message. This seems to happen when editing the deck now every time, I can't/won't play the game if I get "locked out" by an error message each time I try to edit a standard deck. This has never happened before, at least not EVERY SINGLE TIME I am editing a deck, maybe…

    1 vote

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  5. loading

    When trying to access the top deck on the deck editing screen, it does not finish loading.

    1 vote

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  6. バグ

    対戦中にアプリが落ちたので、一度「すべてのアプリをクリア」して、再度アプリを起動したら、一分以上対戦相手を待っている状態になった。私が始めた頃は30秒未満、そしてシーズンが進む毎に徐々に増えていき、今は長くても50秒未満だったのが、今回一分以上待たされて復帰しなくなった。

    1 vote

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  7. Opponent cast Chord of calling for Aetherflux resevoir.

    Opponent cast Chord of calling for Aetherflux resevoir.

    1 vote

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  8. Rampling Possum Bug

    I saddled Rambling Possum with Outlaw Medic. Instead of the medic returning to my hand, it stayed in play tapped, and it did not untap for the rest of the game.

    1 vote

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  9. Modifica mazzo non possibile

    Salve, da ieri sera non riesco più a modificare un mazzo del mio client, né da PC né da smartphone. Potreste aiutarmi?

    Andrea

    1 vote

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  10. Bite down

    I played the card Bite down (1generic 1 green Mana; Target Creature does damage to another creature) I payed the two Mana, but the spell just went to the graveyard and did nothing. This is the second time. The first time was against a creature with ward. I even paid the ward cost.
    But the creature, my opponent controlls (which should be destroyed) still was there

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Mindsplice apparatus and three steps ahead

    Was playing a game, opponent had a mindsplice apparatus on the board and one open blue mana source. Opponent played a fully kicked Three Steps ahead, which should have cost at least 2 blue mana.

    1 vote

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  12. Corrupted Deck Stuck Loading

    So yesterday I was playing a token deck, black and white. I went to go change the cards in the deck and then I was stuck on a loading screen. Whenever I restarted my game and tried again, every time I click on the deck it does the same thing again. However, I can create new decks or do anything else. Until I click on the deck and it happens again. Then, I remade the deck and was just going to avoid it, but then today it started doing the same thing again with the new deck! What is going…

    1 vote

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  13. Utopia Sprawl, Brave the Wilds, and bargain

    During my last premier Eldraine draft, I've run into a recurring issue. After tapping a land enchanted with Utopia Sprawl manually so that I can then use the mana to cast Brave the Wilds using the Utopia Sprawl as bargain fodder, I found myself unable to see or select the Utopia Sprawl enchanting my land. The left and right arrows that show up on mobile that you tap to show attached auras etc. are there. But the permanent is not visible. And if I managed to tap the arrows they disappeared until the area is tapped again, but the aura…

    7 votes

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  14. Problems with the server. Was expelled while drafting, cannot log in anymore in Arena.

    Problems with the server. Was expelled while drafting, cannot log in anymore in Arena.
    MacOS

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. color challenge

    color challenge is bugged at the 6th turn of using the red deck against jace (the 1st opponent) the opponent won't move. then you're just stuck till you concede. already closed the game, logged out, reinstalled. nothing worked.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Missing Starter Decks

    I created my account July 16, 2023 to play on my Windows PC.

    The starter decks in photo1 and photo2 are the deck I got access to upon completing the start quests.

    After updating the game on July 18, 2023, the decks available to play in the Starter Deck Duels changed from the previous in photo1 and photo2 to the ones shown in photo_3.

    Current Version: 2023.28.0.4634.1015823

    The issue is that the new decks, in addition to the cards in them (exception: duplicate cards from previous decks/packs and High-Flying Valor Starter Deck), are not in my…

    13 votes

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  17. demolition field

    Opponent activated demolition field, I responded by tapping the targeted land (restless anchorage) for mana. Opponent then conceded and the game stopped responding entirely. Mouse-over animations were still working but no other part of the UI was responding.

    1 vote

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  18. Game skipped draw phase with permanents that say to skip draw phase

    Not an idea like it said to describe, but the game just skipped my draw phase when playing an opponent. No permanents we're on the field. I think he may have been cheating or found an exploit. I don't know how else to explain it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. game froze

    while in a premier draft match the game during opponents combat phase passed priority to declare blockers then while i chose the blockers, the game froze. my timer run out. i tried to alt-f4 but when i logged in again arena had automaticly had conceded.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  20. BUG \ Waiting For Server during gameplay, stopping me from playing the game

    In 2/3 of all games I am stuck waiting 1-3 turns with the message "Waiting For Server". This happens most games around turn 0 to 3, but not later in the game. It happens usually no more than once every game.
    I am playing on PC/Windows with Arena on Administrator rights and a good, stable internet connection.

    The result of this is an automatic loss whenever (due to being far behind or running out of timeouts) this happens, thus barring me from any event with an entry fee or any gameplay that is more than best of one

    Whenever this…

    1 vote

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