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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9296 results found

  1. Make Friends w/ Strangers After Match

    I like making connections with people that I play with. Sometimes I come across a player whose deck or style seems great, and I want to play them again, or know what other interesting decks they have come up with. I want to be able to have the option to 'friend' a player after a match and request another game with them. Maybe even have a chat function during the game with them. It would keep me coming back, inspire me to create more interesting decks, and in the process I expect that I would spend more money.

    1 vote

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  2. Bonus boosters not dropping after Quick Drafts

    I've just completed 17 Quick Drafts in a row where I haven't been allocated a bonus booster. The mathematical chance of this occurring is 0.595%. Is the RNG for this broken, or am I just extremely unlucky?

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  3. Hope a timeless version brawl

    We want a timeless brawl, sharing same ban list with timeless constructed format and allowing use the paper version of card rather than alchemy. We need it especially after arrival of MH3

    1 vote

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  4. Jump Into Middle Earth Packet Selection

    According to https://magic.wizards.com/en/news/mtg-arena/jump-into-middle-earth-on-mtg-arena it states "Jump Into Middle-earth will present you with three options for your first packet. At least one option will be a packet you've never selected in a previous run of the event (unless you've selected them all). "

    I've just paid the 1000 gold to start a new run; not only was the first packet one I have previously selected, but so was the second. I even specifically selected the first packet such that the multiple packets I have not yet selected could be present in the 2nd packet selection, based on the color restrictions.

    Is…

    5 votes

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  5. Favorite Land Card Styles not working

    When I am looking at the deck builder, it allows me to select the default land styles when building a deck. However, my choices aren't saved when I reset the client. It just goes back to the way it was before I selected the styles.

    6 votes

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  6. Bug Found with the sideboard in the deck editor for MtGA.

    I found an interesting bug when I was deckbuilding with my sister. We both found that whenever we would try and move cards from the bottom or top of the sideboard and swap them with another card, we would visually clone a bunch of the card that was in the center. In our example, my sister found that whenever she would drag any card from the bottom to the top, she would create a bunch of copies of Eidolon of the Great Revels visually. If she tabbed out, everything would be fine though. If she did it from the top…

    1 vote

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  7. 241 Bloodletter of Alcolatz (opponent can't lose life) bug

    I had a friendly game where I had Vesuvan Duplimancy, (11) Mondraks, and (241) Bloodletter of Alcolatz in play, and damage would not go thru to my opponent. Yes I know, completely unnecessary, but it was a friendly game with a friend who enjoys jank. After several turns of damage being prevented (not computed), we started getting rid of the Bloodletters, and got the number down to 199 and it still wouldn't register damage. I'm not sure what the threshold is where it quits working, but I've never had an issue with 2-3 on the field, but at some point…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. game froze

    game just froze and when I was finally able to return, just gave me long enough to watch myself lose by the time running out
    great
    I'd like a refund of my draft please

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Card Translation: 衛兵士官のカードテキストは間違っています

    hello. writing in english because japanese doesn't seem to get reply... this card text is wrong. there are many that are wrong in japanese. I have lost games and entire drafts because the cards do not do what they say.

    もう一度間違っているカードのテキストを登録します
    コストはW3はずなのに”3oW"で表示されています

    If you need to hire someone to playtest the cards in Japanese, please contact me.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  10. 意図的な引き分け

    ターンを回すと自分の負けになる際、大量のマナを使用し無意味にクリーチャーを強化して遅延行為を行い、結果引き分けとなった。(私はフェイズアウト中でターンが返ってくると確実に勝利)悪質で怒りを覚える

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Getaway glamer

    Board state: 1/1, 2/2, 2/2.

    Getaway Glamer - second spree effect: " Destroy target creature if no other creature has greater power. "

    I targeted one of the 2/2, spell resolved and did nothing. Oracle text seems to allude to the creatue having to be at least one power stronger than other creatures but thats not what the card text itself alludes to. Lost draft game due to removal just not working early.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Card Interactions and Total Turn Time Usage

    This is a bug report.

    I went against an opponent today who timed out during declare attackers phase and I didn't know why, expect I had a hunch he knew why I attacked - I was pocketing, very obviously, a kill card. We were at a point where whoever attacked first would lose due to blocker status and so on. So when I attacked, it should have been clear I had drawn into an answer.

    Anyway, they ran their counter down after assigning attackers. This was the first and only time they had done that this match.

    It in turn…

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Names, power and toughness not visible on PC.

    When I started a draft match, I noticed that creatures did not show their names, power, or toughness. I tried closing it and joining on mobile, but it did not find the game. When I rejoined on PC, the issue persisted. I lost the game. Please reimburse the gems I used.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. Maskwood nexus

    Maskwood nexus changes creature type to All. While exile or destroy creature types checks for creature type, the card is coded to All which surpasses the checksum. Maskwood nexus should not negate this and destroy/exile any creature type the ability states.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Tranquil Frillback UI bug

    Payed for the Tranquil Frillback ability twice when it entered the battlefield, but was only able to select one option before it resolved.

    5 votes

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  16. Bargain not working

    Could not bargain my spells, only cast them normally, so my prophetic prism would just sit there confortably doing nothing while I cpoundn't sac it for back for seconds or rowan's grim search. Hard to tell, but probably caused enough of a delay to cost me the game... When clicked on the bargain mode, it just kind of glitched, even to cast normally i had to click somewhere else and try again...

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Re-add ratings and rank data to logs

    The ratings and rank details have been in the logs for, a very very long time.

    The recent publicity about the nature of mmr ratings and how there are apparent bugs in that rating does not magically (pun intended) turn data which was freely included historically into a bug to hide.

    Many trackers rely on rank details to provide value to customers or as differentiators in general.

    Rating data, which does not directly affect rank, does provide insightful data into performance of the player and how their overall skill is being translated.

    Change this back and give the community the…

    103 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  18. Closing

    The game keeps closing when I go to open packs and I lose the packs with no way to recover them

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Faerie mastermind

    Hi. Why am i unable to craft mastermind on the deck builder? instead of craft it gives me the option select

    1 vote

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  20. Empty code deck

    I claimed a code of 2 decks but for some reason one of them is empty, and i dont have de cards from that deck in my lybrary neither.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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