MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9296 results found
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Getaway Gamer
In a draft, I used Getaway Glamer on a 3/2 Rattleback Apothecary. The opponent also had Nezumi Linkbreaker (1/1) and a Mine Raider (3/2). The Getaway Glamer did nothing and instantly went into the graveyard. I would like a refund on my draft, thank you.
1 vote -
勝利確定後の進行不能のバグ
勝利確定後
進行不能のバグが発生。ログを取ろうとするが、勝敗が決まっていて右上の歯車マークも消えていた。
あいてのペットは動いていたので、フリーズではないと思われる。1 vote -
Game crashes all the time
Guys, this is becoming very, very annoying. I don't even report all the crashes, but now I really had enough. All good with the connection, all good within the game, and then all of a sudden - a big bawl of nothing. After couple of mins, I restart the game, and I see that I lost. This is my third draft in a row that this happened. On a new Samsung phone, with 5g internet. So please, refund would be in order, since I am paying hundreds of dollars for your products every month. Thanks
1 vote -
Bugs
Why couldn't I use the abilities of my creatures before first strike damage?
1 vote -
Gisela the Broken Blade not applying Lifelink
At 26 life I blocked Voice of the Blessed with Gisela the Broken Blade and Righteous Valkyrie. My lifelink didn't trigger on First Strike with Gisela sending my health to 27+ giving my creatures +2+2 and my creatures died because of this
1 vote -
Undergrowth recon
Game does not let you decline pulling land, if you have no land in library game stalemates. You can't do anything and it makes you lose to timeout.
1 vote -
Tokens and art cards
Could you please change the contents of the new Play Booster packs so that instead of giving a token or art card, you give an art/token combo card? That is to say, art on one side and token on the other? That will maximize the card slot for both play and artistic efficiency. Thanks!
1 vote -
Historic Artisan Banlist Error (and other suggestions)
There is an error on the Historic Artisan banlist. It says that Cauldron Familiar is banned, but it turns out that A-Cauldron Familiar is still allowed. This is a little confusing, as Cauldron Familiar is not even in Historic Artisan, so either the card shouldn't be on the banlist, or you should update it to A-Cauldron Familiar.
As someone who has run and participated in quite a few Artisan tournaments, there are also some other things I would suggest about the banlist, based on having tested extensively with these cards:
Wilderness Reclamation and Veil of Summer could be unbanned without…
1 vote -
gems
In the past few weeks, whenever I try to order gems and click on the button, I see 'waiting for the server' on the screen indefinitely. However, I have no issues playing online, and I've never experienced this problem before
1 vote -
Borderless Card Styles visual bug
Fix it so my android phone can display it properly since I pay good money?
1 vote -
Cannot log on. System only opens till I get to "searching for active games" then freezes.
Game opens but freezes once it gets to "checking for active games" I have uninstalled MTGA on my Android and re-installed but the problem persists. Boerewors Pirate
1 vote -
Mana-Tapping Soft Lock
While I was playing Brawl, I was manually tapping my lands to cast a spell, when suddenly the opponent conceded while I was tapping the lands, but the game was just stuck in limbo, not letting me do anything, and the only way to get out of the game was to task-manager close the app.
I caused this bug to happen by tapping a 2-colored land at the same time the opponent conceded.
1 vote -
Bug about humiliate
Humiliate does not work accurately in OTJ quick draft.
1. opponent cast humiliate targeting outlaw medic and i
2. PC
3. i was targeted and had to discard 2 cards
4. instead of 1oppponent was
1 vote -
しっぺ返し
この状況でしっぺ返しを唱える事ができなかったしその前に打った乗り回しに対しても唱えられなかった
1 vote -
Gems from MOM packs with uncollected rares
MOM packs are giving me 20 gems while I still have 5 uncollected rares. The rest of the rares in the set I have 4/4. The uncollected rares are: Essence of Orthodoxy, Interdisciplinary Mascot, Terror of Towashi, Orthion, Hero of Lavabrink, Surrak and Goreclaw. My platform is PC
12 votes -
Bought Pack, but Golden Pack meter did not advance
I bought the MoM Pack in the Daily Deals, but the Golden Pack counter did not go up by one.
Can you take a look and maybe fix it. Thanks13 votes -
Favourite cards not being remembered
I installed arena on a new PC and it never remembers my favourited cards. Even if I set favouerite lanfd cards, log off and log back on, the game does not remember the favourited land .
5 votes -
Can't pay on mac
I can't get to the paying interface on Mac os. If I get to the point where I'm supposed to pay it just hangs and I can't spend my money on the store.
6 votes -
bug, no prompt to cast an instant in the stack
during my match in a draft it didn't give the prompt to cast an instant that could have me let won the match making me loose the draft, I would like to be refunded of the draft
1 vote -
AI Games w/ 40 Card Decks + Free Limited Formats
Please allow us to test out 40 card decks vs the AI.
Please provide some kind of free limited format. Arena boils down to people playing hyper designed decks and it's not fun at all. Some kind of free limited format, that allowed players to draft (for free) a "pre-release" style deck would be so much more enjoyable.
I've stopped playing Arena all together because I'm tired of getting smoked by designer decks over and over again. BORING.
1 vote
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