MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9246 results found
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draft
quick draft disappeared/changed while still playing. Lost what i won, can't even access draft screen to claim prize.
5 votes -
Pact of Negation not castable
Playing PC client, Historic Bo1. Game wouldn't let me cast Pact of Negation on my opponent's Negate.
5 votes -
drawing lands only
I'm drawing lands only, two games in a row. played 19 turns, drew 17 lands... next game I drew 13 lands out of 15 cards... It's not fun! It doesnt happen in paper magic. Is it something wrong with the game today? Game also froze while oppoent turn but I lost my ranks because I quit the game after 4 hours. Can you Wizards fix these problems. We are using money on your product and all we get back are losses.
21 votes -
Reconsider Alchemy
Wizards, we all know you love a cash grab and do the bare minimum for players. Could probably write a book full of examples.
But we play anyway, cuz the game is good.
Are ye not going a wee bit too f**king far now though? I don't even gaf about Historic and can see this as a terrible idea, awfully implemented, woefully announced.
Please wise up
81 votes -
Re: Alchemy, Historic, and My Journey in M:TG so Far
To whom it may concern,
I'll try to be as brief as I can, but a little about me for context: I've wanted to compete in the top levels of Magic for over a decade and have worked hard to reach the point I'm at. I used to take the bus out of town to attend PTQs and spend the night on the street because I couldn't afford a hotel, just to play my latest deck with the best competition I could find. Today, with the help of Arena, I can now work toward my aspirations from the comfort of…
81 votes -
Stuck waiting
Three games in a row, on a very strong internet connection with no client crashes or lockups the other user has hung with a blue hourglass. It gets to the end of the timer and waits, the other player user is not forced lose, and I am stuck waiting, for MINUTES!!! This is unplayable. I'm doing nothing wrong, but I can't play the game in it's current state. As of now I've waited 3 minutes for nothing. Fix this ASAP or you will lose all of your players.
6 votes -
Weird interaction with Gwenna, Eyes of Gaea and Battery Bearer
There seems to be a bit of interference when Gwenna, Eyes of Gaea and Battery Bearer are both on the battlefield (and controlled by the same player). With Battery Bearer in play, I cannot tap Gwenna for mana using its own ability - I can only tap it for colorless mana with the ability granted by Battery Bearer.
When I mouse over Gwenna to activate its ability (see attached image), I am shown two options and an alert - the colorless mana ability that I can use, a blacked out ability that I cannot use, and a question mark alert…
6 votes -
bug/ retro frame
None of the Brothers' war "retro frame" cards are showing up in my collection. I have tried playing on 2 different PC's and completely reinstalling the game. Nothing has worked so far. I included a log of it helps.
5 votes -
Error Updating Data please check your connection in EpicGames on Mac
I cannot access the game. I've already installed and reinstalled several times, and also tested as solutions on the internet and nothing works. I use EpicGames on a macbook, I saw some reports of what happened on Windows and Mobile, but for mac no report was given yet.
8 votes -
Android App Keeps Crashing
The recent update has launched (12/6/22) and my game keeps crashing upon loading on Android. I have uninstalled and reinstalled twice after the update has been completed and per the MTG site all services are operational. Device is a Samsung S21+.
6 votes -
Exquisite Blood combo removes settings wheel
I play mtga on the PC interface. When playing against people who use the life gain life loss combo with the Exquisite Blood card, the settings wheel disappears, leaving no way to exit the game let alone concede the match. This makes it especially frustrating when you are playing a life gain deck that put you in hundreds if not thousands of life and you have to wait 20 plus minutes just to die so you can start a new game. Its super demoralizing and is an almost instant rage quit for me and my friends. This has led to…
7 votes -
14 votes
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Game Slow and Freezes
Ever since the last update, my game is constantly slow and freezes once I try to queue an event. Everything is so slow, the animations take forever, EX. just trying to move my cursor across the screen takes so long. And when I can finally hit the "Play" button, the game freezes and crashes. I started experiencing this last weekend, when I tried to play in the qualifier play-in. Much to my dismay, I couldn't play my games bc of this issue. I was able to log-in on mobile, but that is not the preferred way to compete, didn't do…
10 votes -
Cannot play brawl/friendly brawl with friends. Decks stuck on standard
When trying to direct challenge friend with brawl selected, Niether of us can select any type of brawl decks (Brawl, friendly brawl, historic braw, ect). When trying to edit to the brawl decks they all acutomatically get set to standard and there is no option of changing it. Only happened when they introduced the 250 card limit to friendly.
Any solution or fix would be great. Cheers.139 votes -
Implement Loops
Your game does not work as intended. Paper magic and Arena/MTGO are fundamentally different because digital formats can’t detect loops, which are built into the rules of the game. Declaring a number of iterations for a loop — though challenging to implement — needs to be a priority so that combo decks reflect their meta share accurately. Birgi+Ignus is a powerful Pioneer/Explorer deck, but opponents don’t always respect the infinite life you would have if you could declare a number of iterations for your demonstrated loop. It looks like this has been suggested a few times, and I know it’s…
5 votes -
Scurry Oak Combo/Tokens on mobile
When trying to play the scurry oak combo on mobile the tokens don't stack, they continue to spread out as individual units. After so many you have to scroll all the way back to scurry oak, this takes forever and is a time waste for the player and opponents. When playing on the pc the tokens all stack together, for whatever reason they do not on mobile. Please fix this. This deck is fun but pretty much unplayable at the moment on phones. Thank you!
9 votes -
Leave Historic untouched!
Just leave historic as it is now.
We do not want rebalanced cards in historic. We want full copy of physical cards in historic no less, no more.79 votes -
Error de servidor
Muchos fallos de servidor a pesar de tener buena conexión.
7 votes -
Animation of Opponent causes my turns to burn down
Animation player had where they cast a ton of cards kept playing on the screen while MY TIME was being burned through. I lost all time I had stored up and luckily the action ended or I guess I would have just lost the match.
THIS IS A HUGE BUG
5 votes -
Daily Deals at Store is empty
I entered the store and the Daily Deals tab is empty, it doesn't even show anything as purchased.
5 votes
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