MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9246 results found
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active match search
i'm stuck in the loading screen with this message : active match search.
please help me i can't play24 votes -
Charbelcher
Goblin charbelcher needs banned or hot fixed badly. Big bug. So it's supposed to flip card till they hit a land and if a mountain it does double damage equal to the number of nonland cards flipped.... It does not do this.... No matter what number of cards they flip over it does a flat 50 damage!!!!!!!!!!! Super bugged and people are learning about it and exploiting it in ranked. Super easy to reproduce so no other files needed. Just use it and watch it does 50 damage with no explanation for it
5 votes -
Piece it together + Arcane Bombardment
When the new Piece it together card gets taken by Arcane Bombardment the intensity gets reset to 1.
5 votes -
Premier Draft Terminated DMU Alchemy
Premier Draft Terminated DMU Alchemy. Didn't get credit for wins and can't find DMU Alchemy draft. Would like gems refunded please.
10 votes -
Failed deserialization on response for message ...
Failed deserialization on response for message ...
7 votes -
Cannot emote
The bug has never NOT ocurred to me. I cannot emote, even though the "Disable Emotes" option is turned off.
Hovering my cursor over my avatar shows an empty speech bubble, but nothing happens when I click either my Avatar or the bubble.
Clean install didn't fix the issue.
The expected result is to be able to choose an emote after clicking your avatar during a game.
I'm playing on PC, Windows 10 Pro x64, Intel Core i5-9600K o.c. @ 4.1GHz, GTX 970, 16GB Ram @ 2,666 MHz29 votes -
deck list goes solid white
After every game when it comes to sideboarding my decks list gets a white highlight with some cards box being completely whited out
6 votes -
Network Error
Network Error while going to the final stage on Color Challenge. Cannot finish any challenge.
9 votes -
Random matchmaking on arena
Use the ranking system to adjust what tier you’re in but keep the decks random. No one wants to play mirror matches all day. Stop “optimizing” hand/draws. People are playing around this by cutting lands from their decks because they know there’s a greater chance you’ll get the lands you need in an opening hand.
Magic is supposed to have a % of randomness just like poker; you can have the better skill but less luck. With arena the games are mostly decided by the algorithm, which makes the “luck” 100% in whichever players favor the computer wants.Drafting vs…
6 votes -
Boost your servers.....
Boost your servers....
5 votes -
cannot get collection
Ever since last update I have been able to log in and play around 1 out of 10 times. I always get a "cannot get collection" error that proceeds to retry than a blank screen or network error. if eve i am successful logging in the store is not accessible. this is VERY frustrating considering ive spent so much on this game! ive attached some videos, one even with a speedtest showing my internet speed. one shows being able to log in with the store not accessible. i get to play one to two games then i get the cannot…
5 votes -
Card in hand stuck in stack
Playing on Android, should have taken screenshot but didn't think about that.
I ran into a bug where a creature I tried to play got stuck in the stack, and the game continued as if it was in my hand. The card was not playable from the stack.
I attempted to play a creature, and the game transitioned to my opponent if they wanted to play an instant. There seemed to be a connection issue, and when the game resumed my creature was stuck in the stack area and did not continue to resolve the interaction.
When other cards were…
17 votes -
Game Froze
Game just froze on my opponents priority but everything was still interactable, and I could not even concede to leave the match. I had to quit the game and restart the application, receiving a loss for the ranked game.
9 votes -
Band paradox engine
Paradox engine why isn't it banned it's not fun and about to quit cuz I keep on running into at least get the players who running it in their own games cuz I know you can do that cuz I play next that if I play a certain Commander I'm only playing against the same three decks at least band paradox engine it's getting not fun
14 votes -
How is Paradox Engine still legal in Historic Brawl?
It just boggles my mind that such a broken card is legal still. It needs to be banned a.s.a.p. All it does is encourage horrible solitaire gameplay.
5 votes -
Keep historic cards unchanged with alchemy
Dont change Historic with Alchemy updates. This destroys the only eternal format available on Arena, which is important. It will kill interest in Arena.
82 votes -
Ban Liliana of the Veil and Sheoldred the Apocalypse IMMEDIATELY
Because of your poor decision to include these cards in Dominaria United, the black based decks have taken over all the formats (Explorer and Standard) making the game uplayable and ruining the play experience.
Please ban these cards immediately.
8 votes -
iPad crash
The game will not open on iPad after the most recent update on 4/28/22. I have to uninstall the game and then reinstall to play again. Then when the game crashes, it won’t let me open the app, and I have to uninstall/reinstall again. Please fix this!
27 votes -
不正プログラムについて
以下の点について改善を要求します
初手札の明らかな偏りとマリガン誘発
デッキタイプの相性が悪い敵とのマッチアップ確率の増加
良手札に見せかけて相手に完全にコントロールされるパターン5 votes -
draft event disconnect
Hello, I got a disconnect from the SNC Quick Draft event on pc after going 1:1, event is now finished after two games without rewards, except the picked cards. Thank you!
5 votes
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