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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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9220 results found

  1. Infinite combo time out bug

    It's insane that this client has no shortcuts for infinite loops or at the VERY least, when the OPPONENT goes infinite YOUR TURN TIMER doesn't run out in YOUR OPPONENTS TURN. Subsequently even if you were to have an answer for infinite tokens and like, such as an exile/board wipe effect and wait for them to deck. IT DOESN'T MATTER! They'll just make sure you don't get a chance to respond, the turn ships back to them and they can attack for lethal. It's an exploit, there's no other way to put it and honestly the cards should be removed…

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. treasure token

    Unable to use Treasure tokens to cast spells, makes playing certain decks impossible to play. Needs a fix urgently.

    2022.13.0.3997.911241

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. One match loss registered as two losses

    I purchased the Kamigawa play bundle, and opened my sealed pool today. I attempted to join 2 matches, but was never connected to an opponent. I logged back in later in the day and joined a match, which I lost. I have played one match of sealed but am showing two losses for the event.

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Lost match while waiting for opponent

    I received my last loss of the draft after a minute-plus "Waiting for Opponent" screen, followed by a restart, followed by a five-minute "Waiting for Opponent" screen that wouldn't end until a hard reboot. I would appreciate a refund; was really enjoying playing that deck.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. sparky

    I play MTG Arena every day. I was wondering if sparky could have a way to set the competition level ? That way when you test a new deck, you can set it to a level that's not so easy to beat.

    5 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  6. Planeswalker deck count limits

    The game's meta would be a lot more interesting if decks had a cap or limit on how many planeswalkers could be included. It's boring, time-consuming and just plain not fun to play against the same decks that drown you in planeswalkers. The current meta rewards a brute force mentality that requires very little thinking or talent by the player. Banning cards isn't the only way forward.

    By enforcing a limit on how many planeswalkers can be in a 60 card deck, the decisions to be made would make the game much more fun and interesting. Having play tested this…

    5 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  7. Alchemy affecting Historic is bad

    Cant play Historic without rebalanced Alchemy cards? -> Won't play MTGA since I only played Historic.
    Additionally, creating randomly generated cards never was a good idea in any digital TCG.

    How about making changes the players actually want, like actual multiplayer? I guess whales are more profitable than salmon...

    Suggestion1: Delete alchemy and refund,lol. Or make it Alchemy/Standard/Historic. With historic being "non-rotating", like you told your lies ;-).

    Suggestion 2: Make less product, but review it before release.

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Unable to join premier draft

    I keep getting locked into "Network Error: Unable to join event" for Premier draft. Now, I can't play anymore.

    Then, I tried to submit this bug and got a 404 error.

    10 votes

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    2 comments  ·  Events  ·  Admin →
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  9. Network Error Premier Draft

    Premier draft will not begin after taking my gems. "Network Error"

    12 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Rare, Mythic cards missing from collection after opening packs

    New rare and mythic cards received when opening new packs do not show up in my collection! I understand that when you get the 1st copy of a card, there is a "1st " icon highlighted yellow above the card. In multiple instances, I will receive a rare card in a pack that DOES NOT have this "1st card" icon. (meaning I should now have more than one copy, right?) However, when I go to my Collection after opening packs - There is ONLY ONE copy of the card in my collection. This just happened to me when opening a…

    5 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  11. All land

    Since the last update, all of my decks draw 4+ land cards in the opening hand and I draw land for at least 4 or more turns. Most of my decks are 60 card decks with only 24 lands. In 3 round matches I add 3-5 cards from my sideboard and it has no affect. Last gave I played it looked like my opponent was having the same issue. Both games it took until the 5 round before either of us got anything out of our hands.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Scute Swarm Gamebreaking

    I see no one posted this, but its a bug people are abusing hard even in Play Queue, the combo of making 700 "Scute Swarm" tokens making the opponent timeout or even lag out of the game, instead of the caster being the one timing out, giving free wins by breaking the game, luckily i had ''Peer Into the Abyss + Underworld Dreams'' and a high end PC that left me with 3-5 seconds before timing out and ended up winning even when opponent was spamming emotes thinking he timed me out while game was also lagging hard, this needs…

    341 votes

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    150 comments  ·  Gameplay  ·  Admin →
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  13. ICR not duplicate protected - received 5th copy

    I recieved a 5th copy of Goldspan Dragon as an ICR instead of gems. I already had 4 copies...

    26 votes

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    17 comments  ·  Deck Building / Collection  ·  Admin →
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  14. Treasure Tokens - Unable to Sacrifice

    Unable to sacrifice treasure tokens in order to cast spells. This bug seems to occur most frequently when the treasure token + available mana = total CMC of the spell. That said this doesn't happen every time but it is frequent.

    43 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  15. MTG Arena Linux Client

    Hello,

    I wanted to request / show interest in a Linux client for the game.
    The game can run through Wine in Linux though many workarounds, but it would be preferable if the game had an official Linux client (which theoretically shouldn't be too hard, given that it's a Unity game).

    196 votes

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    29 comments  ·  Product Suggestion  ·  Admin →
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  16. Ranked match froze and ended without results.

    Traditional standard ranked match froze. Timer stopped counting down and couldn't interact with anything on board. Restarted client and the match was gone. Couldn't rejoin and no daily wins credit.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Nerfs need compensation

    Nerfed cards need to be compensated through wildcards, getting your entire deck invalidated by the Davriel nerf without receiving any compensation is absolutely terrible and will only get worse with the incoming monthly balance changes.

    20 votes

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    2 comments  ·  Product Suggestion  ·  Admin →
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  18. Game keeps freezing and crashing on ipad

    The game crashes or starts freezing up during every match on my ipad

    37 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Timer run down while actively making plays

    My timer kept running down durning a storm combo I had the ability to win and was not taking long to cast my spells I was continuously casting spells and my timer kept running down causing my grapeshot to not allow me to target opponent and instead it auto targeted me killing me. The timer should not be running while players are active in making plays

    15 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. "Maybe add a disclaimer that MTG Arena is.." total garbage. Rigged and not even remotely close to paper magic?

    and fire the developers while at it.

    10 votes

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    2 comments  ·  Product Suggestion  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues