MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9219 results found
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Opponents lifegain triggers made me lose my turn (with video)
I lost my game twice already this way:
Opponent has Scurry Oak + Heliod + Lifegain combo but would not win yet. I have a sweeper in hand.
Opponent stacks so many triggers that they run out of time and MY TIMER STARTS TO RUN while their triggers are resolving. I have NO INTERACTION. Their triggers keep resolving while my time runs out and I get no chance to play out my turn and sweep the board.
I recorded the whole thing and posted on youtube:
https://youtu.be/ZNBqpgTwi0A
I lost two games that I should have won this way. Please fix…12 votes -
Draft
During the pick phase of a Crimson vow premium draft the game freeze and was impossible to continue the draft phase. Must play the draft with random cards...
16 votes -
Resolution on MacBook
After the latest Update to Crimson Vow the resoultion on a MacBook Air is a mess. I can suddenly only choose one resolution and the windows is ether tiny in window mode or when I choose fullscreen mode on the left and right side there is some space missing so I cannot see the pets and the whole cards on the stack - which makes it not possible to play the game. Before the latest update all was working. (macBook Air 2020)
21 votes -
Not receiving quest rewards
I’m not receiving gold for completing quests.
18 votes -
MTG アリーナ 不正 プログラム シャッフル おかしい
3戦中、1戦だけ勝たせるように仕組まれていて、残り2戦は対戦相手のあり得ない引き連発か、
こちらのあり得ない程の土地事故（フラッド・スクリュー・色の偏り等）という
乱数調整されたランダムに近いプログラムでは存在しないはずの「パターン」構成となっています。こうなったら、そのアカウントは不正操作が解除される事は無いので、
アリーナをアンインストールして、二度とやらない方が良いです。
アリーナの不具合というものでは無く、ウィザーズ社が意図的にやっていますので、
今後改善される事は絶対にありません。アルゴリズムの問題なら対戦相手も同様の症状になるはずですが、
ウィザーズ社のサポートは「意図したとおりにプログラムは作動している」としか言ってきませんので、
「意図したとおりに不正しています」という事です。※意図したとおりとは、どういう意味か？と何度も問い合わせしましたが、サポートがその質問に答える事はありませんでした。
MTGのシャッフルは無作為がルールとして規定されていますが、
このルールに適合している事を証明出来ない時点でおかしい話です。13 votes -
Freeze game during a match
Game freeze while playing premium draft SNC, after logging in i receive a loss.
7 votes -
"Thinking"-time/ time out by opponent
Hi there,
it is really annonying how long people need to "think" about their next move.I also found out the people are using that to fu>> off the other, especially when they know they are loosing.
Please remove that or set the timer on 15sec or 20sec like. And when time is up the turn is directly over and not only the phase.
That realy makes no fun.
5 votes -
avatar
Avatar Bug
I have Olivia Voladaren selected as my Avatar, but it still shows up as Rakdos. I've been using Rakdos for a while but whenver I try switching to another Avatar it still shows up as rakdos (doesn't matter which avatar I select).
8 votes -
Search Library Crash
iPhone app crashes every time I “Search Library”, which I do a lot with the decks that I have.
8 votes -
Shrines
So playing with Rally the Ranks and you are unable to select shrine as a creature type
11 votes -
BUG: Gold reward for daily quests
I recently achieved two daily goals at the same time. When the prizes were rewarded, it showed two iterations of 1,000 gold. (not due to my mastery pass, I just completed level 77) My balance, however, only showed a 1,000 gold increase. I don’t know if the reward was mistakenly duplicated on screen, or if I did not receive the 1,000 additional gold. It doesn’t cause me too much grief, just something I noticed to be buggy.
57 votes -
Scute swarm eats time
Scute swarm eats all my time out.
It's ok to let this card legal, but we need some logics to improve the ability of the app to reduce or eliminate the animation, because it does not eat the owner's time, but the opponent's and that's not fair. Because even if we could be able to block or do anything to play and win the match, this never happens because the lost of time out as a bug also skips our turns... please reduce the specific animation or create an exception for Scute swarm.25 votes -
Match Against Bot with Invalid Deck (cards not in collection)
Hi.
I have a suggestion about match against bot.
In physical game, I can get a card from my friend or in a shop to test a deck before buy the cards.
In MTG Arena, I can build a deck with cards not in my collection.
But a deck with cards not in my collection, I can't play matches against bot to test this deck.
Is it possible to allow a match against bot using a deck with cards not in my collection to test?9 votes -
Do Not Add Rebalanced Standard Cards to Historic
Like the title says. I had my worries about Alchemy but I was looking forward to trying it out. That is no longer the case. There is no reason for modified standard cards to replace their paper counterparts in Historic. I am okay with the digital only cards and while I'm not crazy about it, I can live with rebalancing those digital only cards. But Historic was also meant to be a place where we can play our rotated cards and needs to have access to all of the paper cards released on Arena. Once you "rebalance" those cards, it's…
21 votes -
matchmaking
Matchmaking in Ranked mode constantly pairs you several tiers above where you are currently playing; I'm playing on Platinum tier 4 yet I am constantly paired up against Diamond tier players. Like I get it if I've ranked up that far consistently but I have literally made it to diamond one time... I'm an okay player but this just makes getting a couple wins to get rewards take hours and ultimately not rewarding or fun.
14 votes -
Just ban Paradox Engine already
We all know you're going to ban it eventually. Yes, there are players who love it. Those are boring people who were playing Ugin a couple months ago.
Just do what we all know you're going to do.
15 votes -
Time limit change
Please reduce the amount of time people have to play their cards. I’m really tired of playing matches where the opponent takes ridiculous amounts of time to just play a land and then end their turn. The only time they start to pick up the pace is when they start winning. If their losing, they take absolutely forever to play. If they know they will lose the game, they just wait for the time extensions to run out rather than finishing the game.
Please change the time to play cards to a reasonable time limit of 15 seconds so games…7 votes -
Android Black Screen
Since yesterday's update I am unable to launch Arena on my Android phone. It worked fine Tuesday and no longer works. On launching the app I am stuck at a black screen. I tried fully uninstalling/reinstalling the app. After reinstalling, I was able to log in, but then it just got stuck on the black screen again.
13 votes -
Ban Ugin
If Ugin hits the board the game is over. Literally impossible to play around for most decks.
146 votes -
Code packs
I did not receive over 30 packs after I redeemed all of the free codes.
I tried to restart and even uninstall but still no packs.
7 votes
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