MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9200 results found
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Mastery tree problem - I did not receive my cards
I using orb in mastery tree. But I did not receive the cards
best regards,
Armando10 votes -
All of my emotes are gone
Playing on iPad, the client crashed while I was in the middle of a game. When I logged back in, all of the emotes I had were gone. When I go to the emotes page in my profile, it displays a message about how I can unlock emotes along with a confirm button. Clicking confirm takes me back to my profile. While on the emotes page, however, I can see behind the message that I have 0/10 stickers and none of the text emotes beyond the default ones. Please restore all of the emotes I had collected. Thanks!
15 votes -
Bug Gravelighter
A creature had died the turn i cast gravelighter but the "otherwise" triggered. That way I didnt draw my card and had to sacrifice a creature, resulting in loosing the game
5 votes -
Tutorial won’t allow blockin
On iPad. Won’t let me blockin tutorial after opponent attacks.
27 votes -
Game Time Out with Triggers on Stack
Scute Swarm with Ancient Greenwarden. Opponent playing Protector's Shield. Over 500 ETB effects on stack resulted in time out timer running out without option to continue effecting gameplay, and forced a forfeit.
Please remove timer countdown while effects are resolving on the stack.
20 votes -
going second
10 times in a row I have to go second in the game, after a victory 5 or more times I go second, this is ridiculous.
8 votes -
black screen with cursor
Black screen with cursor, after loading screen...
59 votes -
Update game / enter game issue
I play from Mac Os
Error Updating Data
Hello MTGA Staff,
I havnt been able to enter in mtga for two days When I try to enter, i'm kicked out of the game with an alert saying "Error Updating data : Check your connection and Try again". Ive Tried completely wiping the game off my computer and redownloading the game to no avail.
How can i solve this?7 votes -
Daily Wins inaccurate after Midweek Magic
I played Midweek Magic today, and eventually earned 3 wins. After going back to the main screen, my Daily Win Count shows 2 wins (which is impossible). Is it just a graphical glitch?
For what it’s worth, I did clear two daily rewards (750 gold ones), during the same match where I got my 3rd win.
I play on iPadOS, running the most current operating system and app version.9 votes -
Getting: "Authentication failed for _username: Timeout" error when trying to log in on both PC and Android.
Getting: "Authentication failed for _username: Timeout" error when trying to log in on both PC and Android.
16 votes -
Pact of negation, No priority bug
There's no priority to pact of negation's delayed trigger.
I've just lost a match to the pact trigger with 5 lands, but one was a fabled passage. I did not have the chance to sac and search with the passage.
7 votes -
Crash mid draft game, crash again on reload
Arena crashed in the middle of a draft game, and crashed again on reloading, at around 0845 on 11/3 as my opponent played Fade into Antiquity. On reloading for the second time I had 'waiting for opponent' for a few seconds.
No error message was shown.
5 votes -
Game Freezes during Draft session
During a Draft session (gameplay/event), the game just suddenly freeze and I can not do anything else. It was my turn and i cast Network Terminal then the game freeze.
6 votes -
Authentication Failed
So it happend again the Authentication failed again and again. I hope this time you will fix it for good.
18 votes -
Your servers stink!!!
Your servers cannot handle your traffic, constantly getting kicked out & I have the latest IPad. This is a you issue. Playing is no longer fun, and card pulls are consistently awful. You’ve made a game that used to be fun…no fun at all anymore.
6 votes -
Cards not showing up after purchase
I purchased a bundle using 1900gems and my cards aren't showing up. Gems were deducted, the bundle(which was one of 3 in the store) isn't showing anymore, but no cards. Please advise..
7 votes -
Legendary Rule
Please distinguish between the new and old legendary cards when a 2nd copy is played. I keep having to guess which to keep when playing duplicate planeswalkers as the graphic makes it impossible to tell which is which.
5 votes -
ladder play no longer affects my rank
Ladder play no longer affects my rank. I am stuck at Bronze Tier 1. It has been this way for a couple of weeks now.
5 votes -
Thousand faced shadow ninjitsu bug
Ninjitsu ability places "thousand faced shadow" on the battlefield tapped and attacking from hand. His ability does not trigger on arena however and is causing the card to be ineffective since it isn't programmed correctly. Please correct this issue.
5 votes -
ICR Duplicate protection for events
Really need to place duplicate protection on ICR's received from FNM events etc. There's no reason these should give duplicates, especially as the game continues to grow there's always some rares that folks are going to need. I mean I get making money, but come on this is just kind of a slap in the face.
21 votes
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