MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9200 results found
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Auto-tapper
Auto tapper decide to tap my 2 Faceless Havens, leaving 2 Treasure tokens un-used. Because of this, instead of swinging for the win, I couldn't win and was dead on the swingback.
13 votes -
Rank bug
no rank gaining
16 votes -
rem karolus
Rem Karolus is severely bugged, which caused an unexpected loss in a Double Feature draft. I had Rem Karolus on the battlefield, then my opponent cast "mirrorhall mimic" to make their own copy. After they cast their copy, they were able to destroy my creatures with direct damage spells, which should not be possible. The rules text is not written in a way that would prioritize the second instance of Rem, since it's a replacement effect rather than global. Between Gisa, Glorious Resurrector and Rem Karolus there are at least two high-impact rares in the format that do not follow…
7 votes -
Not Receiving Gems for Duplicate Rares
For at least a week, I've been playing standard events and when I recieved a duplicate rare individual rare card award I have not received any gems.
9 votes -
Ban tibalts trickery in both historic AND standard ban it. Just BAN it
Ban tibalts trickery in both historic AND standard ban it. Just BAN it
34 votes -
Card text missing in game
Card text missing in game - card was already out. Not sure what card triggered this, not sure where to find the log for this game.
39 votes -
I just lost an entire turn and then the game to an exploit in your turn timer coding my opponent abused. He cast Soul Warden x2 then Scurry
I just lost a game because my opponent used an exploit to skip my turn.
He cast [[Heliod, Sun-Crowned]] on turn 3, then on turn 5 he cast two [[Soul Warden]]s followed by a [[Scurry Oak]] then he was able to queue up enough animations that I did not get to take my turn and the following turn he was able to attack freely
8 votes -
game froze while playing draft
game froze out of nowhere. while it was the opponents turn i saw their timer running out. nothing happened. alt+f4 the game when i came back i was at 2 life and with little time on my clock. thx for nothing
5 votes -
Black screen with cursor
Black screen with cursor after the update
5 votes -
Remove furigana from Japanese text
In Japanese writing, there is something called furigana. These are auxiliary characters used to explain difficult kanji readings. The Japanese version of MTG Arena also has this furigana attached to card names. However, when card names appear in plain text, these furigana make the text very difficult to read. For example, even for words consisting of multiple Kanji characters, furigana are added immediately after each Kanji character, which is a hindrance to understanding.
Ideal: 裕福（ゆうふく）な亭主（ていしゅ）
Actual: 裕（ゆう）福（ふく）な亭（てい）主（しゅ）
It is as if it were written "under[ʌndɚ]stand[st'ænd]."
Also, furigana are attached to simple kanji, which is also very disturbing.
Most Japanese are…5 votes -
Better Timer
Faster Game time mode, or fix your timer. Currently, I find in standard play frequently my games run past 15 minutes. That is 100% purely people not paying attention to the game and running the clock. Probably on purpose. There is 0 reason why someone with a single action that can be taken, should be allowed to sit for almost a full minute before extra time kicks in.
The current system is garbage and needs to be addressed. Either with a pure 30 second time mode, no bonus time, no nothing. Play fast or lose rest of your turn. Or…
6 votes -
Cant log in mobile
I cant log in. Tried reinstalling the game but its the same. How do i fix this?
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18 votes -
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Hey guys, 8 games of 10 are white/green "gain life" decks! It's so easy to play... and so boring for the opponent! Can you restrict that?
Hey guys, 8 games of 10 are white/green "gain life" decks! It's so easy to play... and so boring for the opponent! Can you restrict that?
6 votes -
STACK TIMED OUT CAUSED FORFEIT
Due to the ridiculous length of stack effects my turn was not only forfeited, but my opponent was able to play, all my time out were used and I lost the match due to automatic forfeit. I am being penalized for playing a good deck that utilizes stacked effects! STOP TIMER FOR STACK EFFECTS!!!!!!
Playing on a MAC
9 votes -
Daily quests, wins and mastery xp disappeared
My Daily quests, wins and mastery xp disappeared. Reinstall didnt fixed it Screenshot added
50 votes -
Direct Challenge (7/31/2021)
Can send challenge, and accept. Typically one user is getting stuck at deck selection and the other bounces to the vs screen before getting kicked back out. After that opponent is greyed out for direct challenge. Have to close and reopen arena to reissue. Then sometimes said must finish current match while sitting on the home screen. Tried doing other non-direct challenge match and went fine. Did not resolve issue when returning.
27 votes -
Stop the clock while stack resolves
While the stack is resolving, STOP THE CLOCK! So tired of losing matches because a large stack takes time to resolve, and triggers pop off and add to the stack. Clock is ticking down and I have no control over anything! Don't run the timer while then stack is resolving.
27 votes -
Endless Loop turn timer interaction
1 - Endless loop by opponent using Heliod Sun crowned, Soul warden and Scurry Oak. I had 2 soul wardens and a Trelasarra Moon Dancer. So when opponent looped, it would double for me. No matter how fast i clicked done for the Trelasarra proc, it was using my turn and extra time counter, not the opponents, despite the action being his.
2. - PC
3. - My turn counter going down on his turn and my action despite not taking more than a second pressing done.
4. - It's his combo, why is my turn dropping first?8 votes -
Not getting the 750 exp
The 750 exp I'm only getting 500 for each so currently missing 1k of exp please fix.
7 votes -
Bought card bug
I've bought one card a week ago or so at the "dily offers", and the card never appears for me to choose.
6 votes
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