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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9195 results found

  1. Alchemy

    If Alchemy goes live as planned on December 9th, expect a chargeback for every cent I've ever spent on your game. My bank just told me I could do this. It has to do with the advertised product not being delivered.

    Historic is not HEARTHSTONE.

    Keep your ill-advised rebalancing out of MTGA's only eternal format.

    And unambiguously, D U C K Y O U for your repeated and cynical cash grabs.

    Maybe I'll quit D&D too since WotC doesn't care about its customers. I'll make a book burning video!

    You better put a cork in this plan before you get…

    10 votes

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  2. Continued crashes on iPad '

    This game has crashed multiple times during gameplay, both during events and regular play. Normally I’m able to get right back into the game, and not have been roped out. The past few days it has kicked me out and not let me in until I reboot my iPad, or it has black screened me. This is extremely frustrating. Again this occurs on the iPad, during both events and regular play.

    20 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  3. Broken Cruel Witness Surveil Leading to Frozen Game (Illegal Blocks)

    Steps to Reproduce:

    1. My opponent attacked me with a Voldaren Epicure among others.
    2. I blocked the Epicure with my Kessig Wolfrider.
    3. The opponent cast Sure Strike on their Epicure.
    4. I cast Rending Flame on their Epicure in Response, which triggers my Cruel Witness.
    5. The surveil interface from the Cruel Witness trigger shows a face-down card and cannot be interacted with (see Screenshot 1).
    6. After clicking "Done", the game states "Illegal blocks. Try again" and does not advance, nor allow any interaction. Restarting Arena resumed the game.

    Platform: Windows PC

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. MTGアリーナ シャッフラー マッチング

    MTGアリーナのシャッフラーやマッチングがおかしいと感じた方への
    情報提供、注意喚起用です。

    下記のような状態に当てはまる場合、
    運営から永遠に不正操作をされますので、
    MTGをやめる事をお勧めします。
    (多分、このままだとMTGは無くなりますので支障ありません)

    ・デッキに入れるカードによって偏ったマッチングになる
    ・対戦相手は絶対に土地事故しない
    ・対戦相手は常に最高の引きを連発する(4枚連続同名カード等)
    ・対戦相手はこちらの動きに合わせた回答を次ターンに引く
    ・こちらは絶対に土地事故する
    ※これにはパターンがある程度あり、初手土地2枚なら、
    その後10ターン以内に引ける土地は1~2枚まで
    初手土地5枚なら、その後10ターン以内に引ける
    土地以外のカードは1~2枚まで
    ・その他、確率的におかしい事が頻繁に発生する

    これらはいくらサポートに連絡してもまともな状態にはなりません。
    フレンド対戦等なら良いですが、ランク戦で勝ち切る事は
    永遠に不可能な状態にさせられます。
    これはプログラムの問題では無く、ウィザーズの企業体質による
    悪質な行為ですので、ウィザーズのCEOが交代しない限りは
    このまま継続になるでしょう。

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Ban Golos in Historic Brawl

    With Golos now even banned in Commander!!! it shows that he is cleary to strong and no fun.
    When he is banned in Commander where the powerlevel is so much higher, isnt there a good point of finaly ban him in historic brawl too ?
    As Historic Brawl in Arena has no ladder, its basicly a "fun" mode to play so one commander where the best way is to "leave" should not exist.

    17 votes

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  6. Didn't get daily quest XP?

    Completed a 750xp daily quest, and now I'm still only 725xp toward the next mastery level. Did I not get the XP because I finished the quest in a Mirror, Mirror game?

    27 votes

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    3 comments  ·  Events  ·  Admin →
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  7. Green Color Challenge last

    Green Color Challenge last challenge won't complete. I've beaten it twice now, but it won't check off the last box.

    14 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Elvish Clancaller does not hold priority

    version: 2021.12.10.3971.904583

    1. How to reproduce the bug: Play a deck with elvish Elvish Clancaller in it. Have enough open mana to cast Elvish Clancaller or activate it's ability. Have no other priority holding play components (castable spells, etc.). Priority will not be held and phases will automatically progress, unless in full-control mode, as though you were unable to take an action. This often prevents casting Elvish Clancaller or activating Elvish Clancaller's ability.

    2. PC

    3. see 1

    4. Elvish Clancaller should hold priority when there are legal actions to take involving the card.

    5. None

    6. None.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Hate playing against 250+ card decks

    I think my win percentage against people with 250 card decks is 0%. It feels like 250 ways the AI can rig up answers against my deck. Seriously, come on.

    6 votes

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  10. Draft win not counting

    Hi!
    I just started playing a Quick Draft in Arena. I played three matches, winning the first, losing the second and winning the third.

    After the third match, the Rank ladder didn't show up. So, when it returned to the Quick Draft screen, my progress showed only a single win.

    14 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  11. Game Timer Bug

    Game Timer Freeze
    so my oponent was losing the game i was going to do the final blow and then he just stoped to play and let the timer go down

    at one point the timer have go to Zero and he did not lose a timer counter and the timer stoped and stay there for infinit time.... forcing me to drop the game and give a free win to my oponent

    it about time you hire a real programer

    21 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Split Standard, Alchemy, and Historic - the community didn't ask for Alch

    There are numerous threads already posted, let me add my voice to the call - REMOVE OR LIMIT ALCHEMY! It has ruined Historic play, just as allowing Standard cards in Historic has.

    Separate the 3 styles, if you feel you must have them; but they should be three SEPARATE formats. Historic should be all non-Standard or Alchemy cards, Alchemy can be its own little world, and Standard can be current Standard format WITHOUT ALCHEMY.

    Alchemy has introduced many NPEs to the Historic (and Standard) venue, read through the comments posted about "Alchemy," here in your threads or on Discords, Twitter,…

    7 votes

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  13. Direct Challenge does not show up

    I cannot send a direct challenge and have it show up on my friends account. And when they send to me it is hit or miss to get the challenge. When it does go through it will not allow me to select a deck. Sometimes it will say select deck or cancel challenge and neither works

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Bug on daily mission!

    Since de the last update my daily mission dont update, it are with same number mission complete.

    15 votes

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  15. Massively parallel triggered abilities and draw game warning

    1. To reproduce: have 3x Ajani's Pridemate, 3x Soul Warden, and trigger Iridescent Hornbeetle to create 100 tokens.

    2. I'm using the PC version on Linux through Lutris

    3. After a few minutes, the game warns me to "Take another action or the game will end in a draw." Since the "actions" I'm taking are all triggered abilites, there is nothing I can do, resulting in a pointless call to "resolve" every time. WIth 200 abilities on the stack, this is a waste of time and turns what might be a long wait into a timeout for both players.
      After both players' extensions…

    12 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  16. Authentication Failed : failed to attach other attach

    Since update I can’t even log into my app iOS. Authentication failed. It’s not a user name error

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. win/lose stats

    Would you be willing to add a feature that shows us our statistics: how many games we’ve played and our wins and losses? It seems like it would only require a small patch and it would be quite informative. It could also include what colors we tend to play in our decks, what our win rate is when playing each color, what colors we tend to lose to. Those would help us develop as players.

    Thanks for your time and attention. I hope you are able to add this feature. I pass my turn.

    5 votes

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  18. ERROR in Historic Brawl Deck Eligibility

    After the most recent update (12/8?), Arena is NOT IDENTIFYING BANNED CARDS CORRECTLY, resulting in a disqualification of many of my brawl decks for Historic Brawl play.

    It looks like the problem is that any card which has been banned, even in a specific brawl event, is banned in Historic Brawl.

    Example: I can't play any brawl deck that includes [Faceless Haven], because it was banned in some event format. When I hover, I see that this card was banned in:
    1. Historic Shakeup: Week 2
    2. Historic Shakeup: Week 3

    About half my brawl decks now have this issue.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Opponent's Timer Not Expiring

    I encountered a bug tonight where my opponent's timer ran out while deciding whether or not to keep their hand. I waited until the timer 'rope' appeared and then until it reached it's end, instead of resulting in a loss for them the timer remained sparkling at it's end. I left the game open for a few minutes and nothing happened; when I closed and re-opened the game I had received an additional loss in my draft (Arena Cube Best of One). Attached is a screenshot of a video I took. I'm happy to send the full video via email,…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. game is rigged

    Tested 50 games each!
    I play brawl only. With that being said, lets start with match making!
    Decks have a algorithm pre-set and deteremens what deck you go agaist!
    Example, if you play with Esika, God of the Tree then 90% of the time you will go against the same deck or Magda, Brazen Outlaw. tested 50 games!!!!
    Second deck i played with 50 times is Lurrus, of the Dream. Not s single time i got the two decks above but instead two to three other decks....

    I mean seriously, your not eben trying to hide the fact that your…

    21 votes

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