MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9182 results found
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"Friend Challenge Exists" problem
Cannot issue a Friends Challenge due to erroneous "Friends Challenge Exists". Have tried exiting Arena and restarting it, have also flushed dns per the instructions here. Both me and my friend are getting the same "Friends Challenge Exists" screen, which cancels the new challenge.
Also tried issuing a Direct Challenge, but my friend never received the Challenge, and likewise his Direct Challenge to me was never received.25 votes -
Missing mastery pass rewards
I am not receiving the cards from mastery passs rewards after lv 80. The exoerience counter restarts as if leveling uo but no reward is shown even if I go to my collection.
2021.8.50.981.88695710 votes -
Ban Tibalt's Trickery
Ban this card already, it's ridiculously overpowered and making the game no fun to play. Fix it now!
11 votes -
Standard 2022 too predictable, same cards, same decks, boring boring boring
Hi. Can´t you design a more predictable standard game? Every game is turn 1 shambling ghast, eye twitch, extra turn, blood in the snow, same boring decks, same cards... I do not play for fun, Ive been forced to play decks to achieve victories to win daily coins. So I do not build decks for my fun, Arena forces/direct a player to a kind of playstyle, so there is no individuality, everyone just playing to win. I like standard because I like new cards, new sets, but you have designing powerful/broken cards that there is no reason not using them.…
5 votes -
Log in Error
When I try to log into my account, it's states that, " Authentication can not be verified"
11 votes -
aquired cards from packs not showing up in my collection
I have cards not showing up in my collection that I aquired from opening packs. My most recent is Doom Blade.
22 votes -
Matchmaking too difficult
The matchmaking is ******, always no funny games, when I change my deck, the opponent change too and no funny game too, you are creepy moneymaker...
10 votes -
Add EDH or Multiplayer confrontation
If possible add EDH (Commander) model to the Arena plz. This is a very interesting model because it is perfect for playing with friends. Same, can 2v2 or multiplayer confrontation modes be added? If it is not convenient to be a public event, can you add this feature to a private challenge? I have many friends who choose to give up MTGA because MTGA does not support multiplayer games although they are interested in MTG
25 votes -
cant buy gems
after I patched for the Midnight Hunt update, I went to the store to buy gems, but there is no option for gems "featured, Packs, daily deals, bundles, avatars, sleeves and pets" are the only options present in the store.
PC7 votes -
Error en el desafio de colores,
no me deja completar los desafios de colores, porfavor solucionen este problema cuanto antes, muchas gracias!
17 votes -
Blocking players
Please make it to where we can block recent players some people are sore losers and just exit the game when they realize they can't win. Then you have to wait for all of their time outs to expire before winning this has happened to me numerous times even with the same players I just want to Block them so I never have to play them again.
12 votes -
Game crashes
I have the game on my PC, Iphone and Ipad and this app crashes all the time. In the middle of events I've paid cash for, games I'm trying to win for quests, etc. ALL THE TIME. I understand it's a huge server but come on. Ridiculous, I just want to play Magic.
6 votes -
Sideboarding Rank-Up Error
When my opponent concedes during sideboarding in a BO3 ranked match, I only get 1 pip of rank and I believe they only lose 1 pip as well. This provides an incentive to concede during sideboarding against a poor matchup to save rank.
10 votes -
Banning scute swarm
Scute swarm has become outrageous card to play against. It is a card that once it gets going it is hard to get rid of and only way to stop it is with a board wipe. Logical it should be banned.
88 votes -
Server Disconnecting - constant says reconnect when trying to open app.
MTG Arena constantly says you have been disconnected from the server. with a Reconnect button, but it keeps looping back to the same screen. I've tried this on 2 different PCs and my Phone App and all do the same thing.
13 votes -
Historic Brawl has become toxic
When historic brawl first came out, it was a lot of fun to play. Everyone used a variety of commanders and different strategies. Now, every deck I verse is either Kinnan, Golos, Winota, or a counter magic deck. I think a dev needs to spend some time playing this mode and see the toxicity behind it and make changes. Limit the amount of counter spells in a deck, ban Winota as a commander, and get rid of land destruction cards. This game mode is supposed to feel like real commander, longer and more of a build up to get your…
8 votes -
Friend list
Cannot connect to friend list. Updated today across all devices.
27 votes -
my friend list is not working
i see my friendlist dissapeared and also my name on the friendlist says username#12345 when i log out and then login my username corrects and says my id without the number... but if i close arena and reopen it it returns with the username#12345 name. and without my friends in any case
198 votes -
bug reporting button should not be hidden
You should not hide the Creat New Post button on your bug reporting webpage. It is not user-friendly to hide the button that is the main function of the page by default. If anything, the first thing on the page should be Create New Post. At the very least, you should state that user should "search for existing post to create a new post"
A bug reporting page should be easily navigated for your own company's sake. I had to go search on the internet how to report a bug to even find the button to report a bug. This…
6 votes -
Daily Win Count wrong after Midweek Magic
I played Midweek Magic today, and eventually earned 3 wins. After going back to the main screen, my Daily Win Count shows 2 wins (which is impossible). Is it just a graphical glitch?
For what it’s worth, I did clear two daily rewards (750 gold ones), during the same match where I got my 3rd win.
I play on iPadOS, running the most current operating system and app version.5 votes
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