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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9165 results found

  1. 51 votes

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    30 comments  ·  Gameplay  ·  Admin →
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  2. WHY do you CHEAT your PLAYERS

    It’s been officially addressed that opening hands are manipulated.

    This is cheating by any standard.

    It’s been officially addressed that matchmaking is manipulated by deck content.

    This is cheating by any standard.

    WHY do you CHEAT your PLAYERS?

    The wonderful game of Magic: The Gathering has been turned into this obnoxious exercise in manipulated, cheating corporate greed called Magic: The Gathering Arena.

    It is not Magic: The Gathering.

    I am done with it.

    14 votes

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  3. Missing card

    Crazy I just got those card and it’s missing . Who knows how many other card has disappear from my collection.

    6 votes

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  4. Angel of Destiny

    Angel of Destiny Broken at High life levels. I had a game I had to concede with a 200/204 Angel of Destiny where our life totals were over 1000 because this card is broken. Not sure what triggers it is failing, but a high life totals or if too many triggers go off this trigger does not fire. Gave my log if it helps, but from what I've seen many people have complained about Angel of Destiny and either it cannot be fixed or they don't care

    6 votes

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  5. the script is rigged

    I demand a refund of my latest draft. Look at the screen shot and tell me what kind of scripted nonsense is this?

    I drew 13 cards and ELEVEN OF THEM ARE LANDS! The same opponent that I played against in the first round, I drew TWO LANDS from 14 cards!

    I demand a ******** answer or I swear I am forming a committee to press a legal suit against WOTC for SCRIPTED CHEATING of players money and time.

    This is ABNORMAL BUSINESS PRACTICES and AN OUTRIGHT CRIME!

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Mauvaise traduction de texte Fracture

    Bonjour, la carte Fracture a été mal traduite en français : "Détruisez un artefact ciblé, une créature ciblée ou un planeswalker ciblé." .

    Ayant repris MTG Arena depuis peu parce qu'il est arrivé sur Android, j'ai fait un draft majeur aujourd'hui utilisant la carte Fracture et je ne comprenais pas pourquoi je ne pouvais pas détruire une créature, maintenant je sais et je me sens frustré d'avoir piqué cette carte en plusieurs exemplaires parce qu'il y a une mauvaise écriture du texte de la carte qui induit énormément en erreur et pose des problèmes de construction de deck.

    Merci de…

    16 votes

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  7. Blood on the Snow cannot be played with manually tapped non-snow mana if you have other snow mana to tap

    I tried to cast Blood on the Snow with three non-snow mana and three snow mana as I intended to activate Faceless Haven with my remaining snow mana afterwards. It would not cast and only gave me the option to cancel or auto-tap, with the auto tapper automatically tapping the maximum amount of snow land and leaving me with three floating mana.

    7 votes

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  8. 5 votes

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  9. Arena Android App Not Able To Connect To Server

    Android version of the game boots up ok, but can't seem to connect to the server. Already cleaned cache and reinstalled the app 2 times and it persists.

    15 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Product Suggestion

    Please please please STOP with the pairing algorhythms and the obvious cheating that Arena does. Just give us random pairings by rank - thats it - no further manipulations. Let us draw cards randomly as you can with a computer and let actual skill determine who wins and not your obvious manipulations. What you are doing is reprehensible to a competitive player. The game is good if you would just stop the behind the scenes manipulation of what is happening.

    6 votes

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  11. Level 90 mastery pass and didnt get mythic reward

    I have achieved lvl 90 on mastery pass and didn't get the Mythic card reward.

    On Android s20 ultra, this is the 1st time I haven't received a reward. Every other time I've leveled up its worked flawlessly.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. 27 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. A liason

    No spokes person for your bug reports? Am I under the correct assumption? I had an issue with a draft token after a Mstery Pass purchase not show up, remedied in less than 48 hours. Cool, as to be expected when you pay for something, you should receive all of what you paid for yes? My daily's are busted, bad.....bug report out there for weeks in addition to all those suffering the woes of daily's not populating, or the shuffler! It's actually hot garbage, it destroys lives, I and so many others just despise the shuffler, any response....just crickets, is…

    5 votes

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  14. 75 votes

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    22 comments  ·  Gameplay  ·  Admin →
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  15. Color challenge Bug

    By looking for opponent, it can wait until 1h and it doesnt find any. Also is impossible to jump the Color Challenge

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  16. Copying Electrolyze

    PC version
    Strixhaven Premiere Draft.
    I cast Lead by Example
    I cast Electrolyze
    there is a 2/3, 2/1 and a 2/2 on the board. I split the first copy 1 and 1 on the 2/3 and 2/1. My plan was to deal 2 more to the 2/3 with the second electrolyze, but it would not allow me to only submit one target. Instead, I had to select two and split 1 and 1 again. This made it so only one creature died and I lost the game.

    17 votes

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  17. Gladiator

    Why not make Gladiator an official format? Why? Why, though? Just curious.

    5 votes

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  18. Unable to purchase Gems - We've gotten totally lost...

    This is a defect. Steps to repro:

    1. Open application
    2. Log in
    3. Navigate to the Store
    4. Select any item to purchase

    Actual Result:

    The system displays the message: "Waiting for Server..." then an error appears indicating that "We've totally lost...". In the log file I found the following entry associated with this problem:

    [19249] [ZFBrowser] Error fetching html: {"error":"ERRUNKNOWN","url":"https://secure.xsolla.com/paystation3/?accesstoken=REDACTED

    I'm not able to even reach the store page provided by Xsolla

    Expected Result:

    The use is able to reach the Store page and to purchase item(s)

    System info:

    Windows 10 64 bit
    Time: GMT+1 07:39

    20 votes

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    6 comments  ·  Store  ·  Admin →
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  19. Add Friend Request and Rematch Request options

    Just that, add friend and rematch request options at the end of the game.

    9 votes

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  20. Shaking effect

    I would welcome the option to turn off the new shaking effect when card hits the board.

    9 votes

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