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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24664 results found

  1. Can't Use Alseid of Life's Bounty Ability

    On my PC, I played an Alseid of Life's Bounty and tried to use it's ability to give another creature protection and the game would not allow me to activate Alseid's ability. I tried to activate the ability during my main phase, during combat , as well as my 2nd main and no matter what I couldn't activate the ability.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. ShatterSkull Smashing card is Bugged

    This card is bugged. You can only do 5 damage regardless of mana. I have tried several times dealing more than 5 damage with a hand of 2 red mana and 6 or more manas and it is not allowed. This issue made me lost a lot of games. Please fix it . In the screenshot that I send you I pay 10 mana and using 12 mana to deal 10 damage is not allowed. Please fix it. I spend a lot of resources in order to do that deck money and time and I cant even play the deck…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Mythicless format?

    As one of the FNMs, would you consider a temporary format where no mythics are allowed? In the same way as pauper and peasant exist, banning the mythics shakes up the format

    2 votes

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  4. Tegrid's Lantern Workaround (not ideal)

    If Tegrid's Lantern is not targeting a player and instead showing only Mute, do this:
    Wait for timer to be close to zero. Use Tegrid's Lantern to select player. Even if not selecting, continue to click repeatedly. Once timer hits zero, the effect activates on target player. Not ideal but it does work, hope Wizards can fix this bug.

    2 votes

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  5. Локализация не до конца переведена на русский язык

    В android версии игры , локализация не до конца переведена на русский язык. В разделе магазин - покупка бустер паков. При нажатии на бустер , информация отображается на английском в месте с кнопкой " Отмена "

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  6. 鴉の警告/The Raven's Warningのカード名表示

    鴉の警告/The Raven's Warningのカード名表示で「鴉」の表示が無くなり、潰れたテキストがカード左上に表示されている
    以前、鴉の翼/Raven Wingsの表示についても同様のバグの報告をしました
    「鴉」という漢字の表示ができないバグのようですね

    2 votes

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  7. Product Suggestion

    updates in background (convenience) , better cellular servers (I can't run the app on my phone with 4G-LTE however my buddy doesn't have any issues on 5G)

    1 vote

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  8. Keep playing against competetive decks in the casual queues.

    I am so sick of playing against the best standard decks in the casual queues. Can you please make a way so I don't have to play against the top decks with my bad decks?

    7 votes

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  9. BUG: MTGA on macOS does not use discrete GPU

    On a MacBook Pro (16-inch, 2019) with a dedicated AMD Radeon Pro 5500M 4 GB GPU, MTGA does not use the dedicated GPU and only uses the integrated graphics.

    This can't be right. Reporting this as a bug.

    I also experience regular graphical glitches during gameplay and regular freezing with the application which in some cases freezes the entire computer, forcing me to physically reboot the mahine.

    I believe this is related to gameplay graphics somehow and now believe this is occurring because of MTGA's failure to use the dedicated GPU.

    See attached screenshot showing MTGA's failure to use the…

    4 votes

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  10. The Prismatic Bridge

    When The Prismatic Bridge was exiled it returned as Esika, god of the Tree.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Vehicle not selectable as creature sub type

    Playing on PC, just lost a game of draft where I had enough damage to attack for lethal damage because Creature type vehicle was not selectable via the UI.

    Used a creature to activate Funeral longboat. Cast crippling fear - attempting to name vehicle to remove blockers to make a game winning attack but it wasn't an available option.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Winning and Losing only 1 rank when you split a Match

    I honestly feel that in ranked games of the higher tiers in Bo3 when you lose a match you should drop 2 ranks if you lost both games. If you win 1 game but lose the match on game 3 I feel you should lose 1 rank rather than 2.

    I also feel that if you win you should increase based on the total games in the match. If you win 2 games and not lose you get 2 ranks, if you win Bo3 with 2-1 you only get 1 rank.

    1 vote

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  13. Mana???

    how is it that a 24 land dack on 40% of the games has only 3 mana and on 40% has 12 mana . 10% of the games i get Mana und other cards like normal but the rest of the time its fuckt up..... fix your **** ! and ban ugin and yorin!!!!!

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Impossible to select the opponent on mobile

    Make it easier to select the opponent on mobile. I couldn't use half my cards half the time because I cannot select the opponent. I was able to select every other stop position next to the opponent all the time. Make it easier to select the opponent especially for phones that have edge now... Not spending any $ until game is playable and I'm not wasting my $

    2 votes

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  15. Instead of ranking up to Mythic, rank changed to Diamond 4 upon win

    My rank was at Diamond 1, one win away from a promotion to Mythic. When I won my next standard ranked game, instead of the expected result (my rank changing to Mythic), it instead changed to Diamond 4. It isn't just a visual bug as I checked my profile and played another game but my rank remained in Diamond 4.

    Playing on Mac, this is the first time it's happened. Nonetheless this is quite frustrating as I've spent a lot of time playing through Diamond and was excited for the promotion to Mythic.

    Is there any solution to this /…

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. performance issues making game entirely unplayable on mid-range rig.

    the entirety of the game is in dire need of major fixes. With a radeon 5700 XT and 2600X ryzen processor this game is currently unplayable due to stacked shufflers throwing match after match into an artificial losers queue with probabilities now in the 1 in 1.3*10^4 for just one of the four in a row, then promptly throwing into black screen matches that end in a draw. I'm not even able to complete quests giving me absolutely zero reason to come back and play the game since the actual gameplay is buggy, laggy, and stacked

    5 votes

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  17. Question pertaining the rights of software developers as it pertains to the game.

    C# developer (here): "Hats off."

    I am curious about the rights that I have to make software for the game that tracks the performance of the deck with overlays and open a catalog store online.

    Am I allowed to integrate into the game by injecting into it's process and memory to read (not write?) or overlay it?

    1 vote

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  18. 鴉の翼/Raven Wingsのカード名表示

    コレクション内の「鴉の翼/Raven Wings」の表示が「の翼」だけになり、カード左上に潰れて読めないテキストが小さく表示されている。

    2 votes

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  19. Bring Back Jumpstart

    Jumpstart was really fun and it's been gone for a while and I really wish it would come back. Even just once a month would be great.

    4 votes

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  20. Never got my creature back

    My opponent had Calix, Destiny's Hand and exiled
    my Yorion, Sky Nomad to his Arasta of the Endless Web with Minions Return attached. I played Ugin, Spirit Dragon and wiped his cards (2nd ability - 4). I should have gotten my Yorion back but it stayed shrunken on his side as if it was still exiled BUT his ability still triggered. I exiled my Ugin and when it returned at the end of the next step his loyalty counters were jumbled (3 and 7 on top of each other) I could still use his abilities but my Yorion never came…

    2 votes

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