MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3183 results found
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Missing Card Rarity in TMT Premiere Draft
During a draft, for my 2nd pick the pack did not have a rare and 3 uncommons meaning the pack either was missing a rare or an uncommon card. If the first person picked a rare, there should have been 3 uncommons in the pack. If the first person picked an uncommon, the pack should have had a rare.
1 vote -
food chain (turtle version) is still legal according to my client
I can still make a Historic deck with Food Chain and join the ranked Historic queue with it (I dropped before being matched). My client does not say the card is banned. I did not receive wild cards when the client updated after the ban.
Steps to reproduce: Make a deck with the turtle version of Food Chain. ??? ProfitPlatform: PC app. (standalone, not Steam)Behavior: I can make the deck and queue for the Historic ranked queue.Expected: I should not be able to do either of those things.
…Pics/Video: Trust me bro. (I bet it's not just
1 vote -
Game crashes upon matching with an opponent
I am playing on Android, with the new patch on 3/31, every time I match with an opponent, the app crashes. I have to open the app again and then it will bring me into the game.
1 vote -
Underworld Breach/Lotus Petal and Priority
Today I discovered an unintended bug where a completely won position was lost becasue of priority being automatically passed while I was still able to take game actions.
Here is an example board state:
Underworld Breach is played on my side, I have a lotus petal in play and 7 cards in my graveyard, and am tapped out of lands; the cards in my graveyard are 6 lands and a brain freeze.
As the game works currently, the priority mechanism looks at my boardstate, decides that I cannot cast any spells by cracking my lotus petal to generate one mana,…
1 vote -
Purchase History
Let us see a purchase history for MTG Arena, either in the app or in our WOTC account.
1 vote -
Purchase History
Let us see a purchase history for MTG Arena, either in the app or in our WOTC account.
1 vote -
Currency Converter Bug
During a Cube Draft game, any time I used my Currency Converter to return an exiled land to my graveyard it produced a Map token instead of a treasure token as is written on the card.
1 vote -
Blue combo issue
This combo for Blue is questionable for 2 cards, 3 mana each. One stop cards from being drawn, and the other redraws the whole hand. Nassir Planeswalker and Day's Undoing
1 vote -
force of negation and dark depth copies are disappeared
Hi, my non-avatar copies that I crafted of force of negation and dark depth are disappeared. in fact my decks are invalid at the moment.
can you help me?
thank you2 votes -
When I create a ticket in MTG Arena Support, it automatically updates the ticket to be closed and solved
Need help on this one
1 vote -
Daily quests not updating
Whenever my quest timer hits zero it simply resets without any quest appearing. I have zero active quests and have missed out on being able to earn quest coins at all.
1 vote -
App crashes when player initiates a duel with sparky
When you start a practice duel with sparky it crashed
1 vote -
Game redownloads every time i open it after a connection issue.
Every time the game goes out from a connection issue, the next time i open it the following happens:
it says it's verifying assets, then it loads a bit, the it starts downloading 1.17 or so GB of files.
this takes hours, the game is unplayable this way, i don't want to waste my data package on downloading the same files over and over.
I'm playing through steam with proton, please fix this i want to play the next set.1 vote -
Disrespectful MTG Arena Customer Service Agents closing my tickets without explanation or resolution
Disrespectful Customer Service Agents closing my tickets without explanation or resolution - Where to report apart from their own platform?
Any request I create, are automatically closed now and tagged as "Solved".
1 vote -
ヒストリックのランク戦において禁止カードの食物連鎖が使えている
ヒストリックのランク戦において禁止カードの食物連鎖が使えている
1 vote -
Pets are missing from deck builder
This happened a few months back as well but then it was fixed. I don’t know what day it happened, but it wasn’t like this a week ago when I built a deck for MWM. Thanks.
1 vote -
Cards removed from deck list
I opened up my deck lists today & found multiple Brawl deck lists with cards removed from the deck without telling me which ones are invalid or why.
The message I got when opening these lists only said there was invalid cards that were auto-removed, not what those cards were.
2 votes -
Land Tax makes you draw lands even after suffling your deck
After land tax triggers and you accept to search your library for 3 lands, your next draw is always a land
1 vote -
否定の力がヒストリックやタイムレスのデッキ構築で使えなくなっている
否定の力が入っているデッキを編集しようとすると、デッキにこのフォーマットで使用できないカードが含まれていますと表示され否定の力が削除され、禁止カードのようにデッキに入れることができない
4 votes -
weird game crash/freeze
game gave a random notice to reconnect, I clicked it, I watched my opponent continue to play but couldn't do anything. the gear symbol for settings was not there and after a loss said my life was at -4 and both timer ropes were running. When timer ran out it just sat unresponsive.
1 vote
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