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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10215 results found

  1. BUG: Second Long Disconnect in Loading Screen gave 2 losses

    My phone screen (Android) darkened because of the long loading time into the round. I got disconnected by that resulting in the game counting it as a game loss for the Event. When i loaded back into the game I was back in my match. I lost that match and the game mistook that for my second game loss when it should have been the first. Two game losses for one match is very frustrating please fix this.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  2. disconnect issue

    Why is it right before I am winning a game on draft limited (Avatar) i get kicked out of the game. can u please fix this annoying ddos. ppl abusing it to save gems.

    please give me my gems back for the draft. its rly annoying. I cant even post a screenshot because how would i know when i get kicked out ( oh later i found out that i get a lose for a win aswell.....

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. 5 konas in opponents deck

    After exiling one with decadent dragon instant side, my opponent played 4 copies of kona. As a result his deck had 5 copies for the card as it didn't remove from his deck the copy I exiled. On mobile app

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Elfhame Achievment not triggering

    On mobile the Elfhame Holiday Achievement tasks is not triggering/tracking my progress. I’ve played over 10 games and am using a deck with 34 elves. I’m playing historic, but the tasks doesn’t specify that the games need to be a specific format.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  5. Bug

    Instants and counter spells constantly fail to work appropriately in brawl. My priority was skipped for opportunities to use counterspells and fights spells. If the game is this bugged it's hard to want to continue playing at this point. Games have no integrity anymore.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Chocobo styles

    Bought the ff chocobo bundle styles and they didn't show up. I tried restarting the app, checking my mail, and repairing the game files and still nothing

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  7. Can't open cosmetics

    The game crashes when I open the cosmetics section of the shop

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  8. Tutorial Fairy Reappearing Every Return to Login

    It's quite simple. After the last 1 or 2 updates, I now get to hear the lovely voice actor of the Tutorial Fairy, repetitively. Please don't make me hate her.
    Any time I return to the menu, she comes back with her grand 'ol antics again!
    Please.
    It's nearly Xmas.
    How do I, "turn it off and back on again"?
    To quote one of Bruce Willis' famous female costars...
    "PLAYS HALP!"

    ...for the love of all that is UNholy.

    I thank you,
    -Kayla

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Avatar issues

    Toph profile avatar does not show up in game.

    1 vote

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  10. I’m reporting a potential issue with land distribution behavior in MTG Arena.

    Over an extended sample size across multiple decks, I’ve tracked opening hands and early draws and observed a consistent deviation from expected land probabilities specifically when games are played at rank-promotion boundaries (e.g., Tier 4 → Tier 3).
    This behavior appears regardless of deck archetype and does not occur when the same decks are played away from promotion thresholds.
    I understand variance and RNG, but the consistency and repeatability suggest a possible unintended interaction with matchmaking, rank state, or shuffler logic.
    I’m happy to provide raw data and methodology if helpful.

    1 vote

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  11. Pyrokinesis Bug

    In a match again Zecheriah_011, I played Pyrokinesis from hand by exiling a red card. I assigned three damage to a creature and one to another, which should have destroyed both. There were no mitigating factors in play. No damage was dealt, but I still lost the exiled card and Pyrokinesis.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. maelstrom pulse

    Maelstrom Pulse on two Tolarian Terror triggered Ward TWICE (opponent had two I targeted one).
    But...
    "Maelstrom Pulse has only ONE target. Other permanents with the same name will be destroyed even if they have hexproof or protection."
    And Ward says
    "Whenever this creature becomes the TARGET of a spell or ability..."
    So why was I forced to pay for both Tolarian Terrors when I only targeted ONE with the Maelstrom Pulse?
    Clearly a bug/incorrect coding.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Emperor of bones - Bug

    When creatures are sacrificed at the beginning of the next end step as stated on emperor of bones, any triggered abilities of their death are not triggering. The creatures do have a finality counter on them. Which would exile the creature if it were to be put into a grave yard. But the creature wasn’t exiled. It was sacrificed as stated by the card. Even if the creature dies in combat the ability should still trigger because the creature died. Then is exiled before entering the graveyard due to finality counter.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Authority of the Consuls and Enduring Innocence bug

    Reproduction Steps:
    1. opponent plays Authority of the Consuls
    2. Play Bartolomé del Presidio
    3. Play Enduring Innocence
    4. Sacrifice Enduring Innocence

    Expected Behavior:
    Enduring Innocence comes back as an enchantment and no life is gained.

    Actual Behavior:
    Enduring Innocence comes back to the battlefield untapped as an enchantment, but the opponent gains 1 life.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Bug with "Shoot the Sheriff" on Indestructible

    Multiple times in the same game shoot the sheriff, which says 'destroy' killed my Sab-Sunen, Luxa Embodied. This is an indestructible card. That means "destroy" should not affect it. It did, twice. please fix this asap.

    1 vote

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  16. Think you should unban you jin the spirit dragon

    You should you could unban eugen the spirit dragon cause it's a good card?And it's a powerful card and players should suck it up.And if they don't like it concede

    1 vote

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  17. Route for Parallax / Extended Art requests

    Can we have a route for requesting Parallax/Extended Art treatments for cards and tokens in previous sets that never got that treatment?

    Presuming there is a "Parallax team" as it were, as new sets continue to get this treatment, it would be wonderful to have a community route in for the most popular/desired "missed" cards to get this treatment.

    Top of my list for example is Riders of the Mark from LOTR - nearly all the other red human typal cards from that set got the parallax treatment except for probably the best card in that archetype! It feels terrible…

    1 vote

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  18. Didn't counter spell

    1)Opponent has creature "Canopy Tactician" green elf 3/4, with active ability "turn" gave you 3 forest mana. 4 mana cost. I played "Drown in the Loch". B/U instant, with "choose one: Destroy or counter spell with convert mana cost less or equal to the numbers of cards in controllers graveyard". Arena stoped me to not play that card. I was suprised, canseled, cheack his/her graveyard. It got 6 card on it. So i played it again, just for make sure it won't work, and it is. Probobly what may to be, is somehow Arena might think is mana cost and…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Sparky needs a break.

    Sparky needs a vacation soon.
    He's working too hard.

    2 votes

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  20. Festive Feast in Japanese demands treasure

    The Japanese translation for the conditions of one of the Winter Achievements, Festive Feast, is incorrect.

    The English text reads: “Sacrifice 45 food tokens over any number of games.”
    The Japanese text reads: “宝物・トークンを合計45個生け贄に捧げる。”
    The correct Japanese text should be: “食物・トークンを合計45個生け贄に捧げる。”

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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