MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24418 results found
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missing mythic wildcards
I had 6 rare wildcards and 2 mythic wildcards, when I crafted 2 rare cards I also lost the 2 mythic wildcards
16 votes -
Turn skipping
Another day, another bug to report....
During the Workshop Power & Glory, my turns were getting skipped. I'd draw, play on 1st main phase then it was opponent's turn. I was not able to attack or play any cards in 2nd main phase. My opponent did not have any abilities causing me to lose half my turn.
27 votes -
No Draft Rewards
Hello,
I recently finished a draft but I did not receive any rewards after the event. My draft deck is still visible but I did not get rewards and the draft is prompting to pay for another entry.
Any assistance you can provide is appreciated, thank you
24 votes -
Historic Bug
I've challenged a friend so we can play Bo3 in Historic format but once he accept and pick his Historic deck, i couldnt because my historic deck were at the bottom of the screen where the non-historic deck are placed, i only had Standard decks as options to choose. Then when he challenged me, i could pick my historic deck but he couldnt cause of the same bug
5 votes -
Revealed cards don't stay revealed
I've noticed that after playing cards like Memory Leak that a revealed card doesn't always remain revealed and is often hidden again.
8 votes -
Missing rare and mythic rare wild cards after opening packs
I was opening M21 packs (the 50 pack bundle) and I was monitoring how many mythic rare and rare wild cards I was getting.
Doing that monitoring I saw on the wild card section that several rares and mythic rares wild cards that I opened weren't updating the values on the wild card section.
21 votes -
Cannot activate Shifting Ceratop's Ability
When assigning blockers, you cannot activate Shifting Ceratops ability to give it reach to block a flier. Unless there is some rule which I do not know about, this should be possible to do (checking the gatherer, nothing says you MUST do this before assigning blockers and even if this is the case, I was not able to activate the ability before the blocker step except during the opponent's main phase).
This should either be changed or the gatherer should at least be clarified about this as it turned what should have easily been a win into a loss.
2 votes -
missing cards from collection
for the past 2-3 months i've played to build a decent collection so i can make some decks.
Some cards are dissapearing from my collection, even when i have used it.
cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.
i've noticed that if the cards arent put in a saved deck... some of them just dissapear.
how can i leave the game…
135 votes -
Banned Cards in standard event
So i registered for the standard event waaaay back when Oko and Once upon a time etc. were legal. Now i have started playing again and my old deck is still registered allowing me to use Banned cards in standard.
13 votes -
Win not recorded for draft
I won the second to last game in this draft but it was not recorded, please refund my gems.
7 votes -
5 votes
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Game crashing
good morning.
the crash game when these cards are played:53 votes -
black screen launch
Despite the latest hotfix, still impossible to launch the game => black screen.
Windows 7 64bits35 votes -
El juego se bloquea y se cierra a media partida y es imposible entrar hasta que se ha perdido la partida.
El juego se bloquea y se cierra en partida y es imposible entrar hasta que se ha perdido la partida. Soy nuevo y he perdido todo mi oro en el draft el cual estoy perdiendo porque se me cierra el juego y no puedo reconectar, al intentar abrirlo de vuelve a cerrar....
En el draft me ha pasado al empezar la partida, llevábamos 4 rondas .
Otras veces me ha pasado al final de la partida.17 votes -
Game crashes
The game crashes whenever I play certain cards, I believe because of animation. (gyruda, the Royal Scions, among others)
15 votes -
Aplicação MTG Arena continua fechando sozinha
Aplicação MTG Arena continua fechando sozinha durante qualquer tipo de partida, mesmo após a última atualização.
Isto está atrapalhando demais.3 votes -
Arena crashed 5 times in a row.
Arena crashed 5 times in a row, and I just lost a match in M21 Sealed because of this.
2 votes -
how come after every match there is a 1 to 2 minute delay {black screen } till it goes back gto the mainmenu screen
how come after every match there is a 1 to 2 minute delay {black screen } till it goes back go to the main menu screen
3 votes -
The update is unable to continue while MTGA is running.
I tried to download the new update, and I got this message. Checked task manager to see if it was running, and it wasn't. I restarted my device only to see the same message. I uninstalled MTGA, then tried to reinstall, only to get this message again!
3 votes -
network connection
I completed the player draft portion of my event and now when I click play to play my first game I get a "Network Error" "Unable to join event. Try again later."
4 votes
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