MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
9411 results found
-
Suggestion
You should include a saying like "I'm new" for new players so people dont think they are stalling/purposefully wasting others time while playing. Also one that says "nice deck" sounds better than just "Nice!"
The stall timers need adjusting, I spent 25 minutes being stalled out nonstop from someone who was losing because they would play one card and reset the timer during my turn. Then they would stall the timer out to nothing and not get a strike against them. It would be better to initiate timer counters against them instead of having to report someone.
Finally, can you…
1 vote -
Mobile Game crashes every 10-20 seconds
The draft I have been attempting to play is unplayable. I cannot get to three game actions between crashes. When I reconnect the countdown timer is already there.
When I reconnect I see this garbled text (screenshot provided)
I would like my most recent gem purchase refunded
1 vote -
Herald of Ethernal Dawn + Perennation
PC (Steam)
I lost the game, because that creature didn't die.
Creature should DIE.
Please see attached picture.My opponent returned Herald of Ethernal Dawn to battlefield by Perennation. I lowered its life to -3, but it DIDN'T die!
1 vote -
Cryogen Relic not putting a stun counter
I had sacrificed the Relic to put a stun counter on a tapped creature, that's my opponent control, and I didn't have a notification to put one. I drew a card
2 votes -
Sunset revelry didn’t creature 2x tokens with Elspeth, Storm’s on battlefield
- Opponent has more creatures than you
- You control Elspeth, Storm’s Wrath
- You cast Sunset Revelry
- Tokens made are meant to be doubled; they are not
1 vote -
Graphics issue with some overlays in rewards screen
I first detected this after coming back to the game after a few years, I got a lot of rewards and while hovering cards with abilities such as Warp and Flying etc, the abilities tile seems to have some opacity issues. Or something like z-index or some graphics bug. Image attached.
1 vote -
performance on macOS is miserable, client is unplayable
once again, the client on macOS is unplayable.
enter a game. 2 turns later everything is slowed down to a crawl. UN F* PLAYABLE.
this has been an issue in the past. it was seemingly fixed around beginning of july (client ran really smooth on the exact same machine).
now since 2 updates its UNPLAYABLE again.question to engineers: what the **** are you doing?! you remove the fix from previous patch? you dont check whether your changes break the entire client? i want to understand…
question to product managers: what the **** are you doing?! if the client does…
1 vote -
redownload bug
It been 2-3 times now that the game just bug and I have to close the game, then I get to redownload the full 11gb patch
3 votes -
In my collection Sanctuary Cat is bugged
When I check the style of the card only the Alchemy one is available (I'm sure I've crafted both) and I can also select it twice
1 vote -
cannot add to side board for my brawl deck
Ran into a bug where I couldn't add to my sideboard when building a brawl deck despite it giving me an error message for empty sideboard due to karn the great creator being in my deck
1 vote -
Have cards that make you name a creature type include Sliver on their default list if Thrumming Hivepool is in the deck.
Right now if you have a Thrumming Hivepool or 4 in the deck, playing things like Cavern of Souls or Leyline of Transformation won't include Slivers in their default suggestion list upon playing them - forcing you to type it out every time. In contrast it feels like having a single bird or avatar in a deck will populate those lists with that type. It'd be really great if Arena recognized that someone playing with Thrumming Hivepool probably cares about Slivers (which are repeatedly listed and interacted with in the card text) and would want that as a quick option.
1 vote -
Have cards that make you name a creature type include Sliver on their default list if Thrumming Hivepool is in the deck.
Right now if you have a Thrumming Hivepool or 4 in the deck, playing things like Cavern of Souls or Leyline of Transformation won't include Slivers in their default suggestion list upon playing them - forcing you to type it out every time. In contrast it feels like having a single bird or avatar in a deck will populate those lists with that type. It'd be really great if Arena recognized that someone playing with Thrumming Hivepool probably cares about Slivers (which are repeatedly listed and interacted with in the card text) and would want that as a quick option.
1 vote -
first strike damage wasnt enough to kill my attacker, but it died during first strike damage step anyway
my sunspine lynx attacking in was blocked by a burnout bashtronaut with full speed at 2 power from the lord goblin. he also had r/w lightning on the field. so my 5/4 died to a 2/2 double strike on the first strike damage step. bashtronaut stayed on the battlefield. very strange. standard ranked match on p.c.
1 vote -
Get rid of your matchmaking algorithm.
When people go to tournaments or to their local card store to play some mtg more often than not you face an unknown opponent with an unknown deck. There is no "matchmaking" that MTG Arena uses. You play against whatever the other person has whether it be one sided or not.
Please for the love of all that is holy get rid of your matchmaking algorithm and replace it with something this simple:
Step 1: Click play
Step 2: the next person in line no matter what their deck is matched to you and you play.2 votes -
Jump In
Jump In event still glitched. It takes me to a packet select and then redirects me home. I haven't been able to access it for over a month.
1 vote -
Reward Restructuring Request: Unlocking Sealed Format Accessibility
There exists a significant disparity in reward structures between Draft and Sealed events. When accounting for entry fees, Sealed formats yield approximately 400 gems lower expected value (EV) than Draft formats at equivalent win rates. To illustrate: with a 5,000 gem bankroll, players can typically engage in only 3-4 Sealed runs versus 7-8 Draft sessions - effectively halving gameplay opportunities.
While we appreciate the design intent to encourage format freedom, the current EV imbalance creates economic barriers that may deter players from exploring Sealed formats despite genuine interest. Would your team consider rebalancing Sealed event rewards to enhance format accessibility?
2 votes -
iPad repeatedly re-downloading game
Description:
I play MTG Arena on an iPad, but the game repeatedly forces me to re-download the additional 3.4 GB data package every time I launch it.If I open the game from the app icon, it gets stuck on “Initializing localization database.” If I open it from the App Store page instead, it allows me to download the 3.4 GB package (about 25 minutes), after which I can play normally. However, when I close the game and return later (even the next day), the game does not retain the data and requires the full 3.4 GB download again.
Steps…
2 votes -
Tutorial BUG
Durante o início do jogo, quando chega no 4* oponente, o jogo simplesmente congela, ele pede uma resposta de bloqueio ao ataque do npc, mas as fichas não vão pra campo e você fica travado nessa parte, segue print.
1 vote -
Enchanted enchantment back fired
1) I have played Unable to scream enchantment
2) Opponent enchanted my enchantment with Sheltered by ghosts
3) I destroyed every creature even enchanted one with Sephiroth (that was my one and only creature too)
4) I received back my Unable to scream card on Sephhttps://www.youtube.com/watch?v=jnu9V81gElg
I think instead of step 4) it should go to my graveyard.
PC (Steam)
1 vote -
Booted out mid game and server issuse
Was kicked from game after casting a spell, disconnected from Arena client, experienced log wait time to reconnect, experienced server issue when clicking reconnect (clicked 4x), was given a lost in game
1 vote
- Don't see your idea?