MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9412 results found
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Gems Disappeared from Account
I lost approval 6,000 Gems suddenly between log-ins.
1 vote -
Historic Mage III Achievement Bug
Historic Mage III Achievement is not progressing. I have played games casting many spells, taking many turns, winning, losing, and using standard decks, historic decks, and timeless decks. Still no progress. Other achievements are progressing normally.
7 votes -
Games Download of 11GB every time I open the game
Since EoE release, almost every time I open the game, it asks me to download 11gb of content. When it doesn't, it is stuck at "Initializing Localization Database" (I waited for almost an hour and nothing happened) until I reopen the game, at which point it starts the 11GB download again.
I've tried reinstalling the game multiple times to no avail.
I'm on M1 MacBook Pro with MacOS Sequoia.
7 votes -
ICRs bug
EOE cards are not appearing in individual card rewards (ICRs), for Daily Wins and Midweek Magic. The community is currently counting, but not a single card has appeared in 15 days.We will continue to investigate the probability.
Another problem is the appearance of WOE, LCI, MKM, and OTJ.The fact that these continue to appear after rotation is incorrect and does not comply with the setting conditions explained in the article below.
https://magic.wizards.com/en/news/mtg-arena/updates-to-golden-packs-and-individual-card-rewards
It has already been 15 days, but if this continues, players will continue to receive rewards in the incorrect range, which will affect their collection building.
9 votes -
saga lore counters not getting added
saga lore counters not getting added in historic game
1 vote -
Was not able to purchase Strixhaven Mystical Archive Mythic copy of Mizzix's Mastery with Mythic Wild Card.
I tried to purchase a Strixhaven Mystical Archive Mythic copy of Mizzix's Mastery with Mythic Wild Card. This version of the card is rated at mythic rarity. I already have a copy, and was trying to purchase a duplicate. I received a message stating I had insufficient rare wild cards to complete the transaction. This is a bug. The card is a mythic rare and I have one mythic wildcard. You may have rarity shifted Mizzix's Mastery, but that version is still mythic. Please advise.
1 vote -
Asset error
I've spent real money on this game and now I can't log into mtg arena please fix this problem
4 votes -
Gene Polinator mana ability
Gene Polinator is uanble to tap a summoning sick creature to it'as ability, have not noticed this behavior for any other permanent type, however I have only used gene polinator in limited so accesss to other permanet types are restricted
5 votes -
automatically leaving match without being able to check the feild
stop auto exiting matches this only promote cheating and cinfusion,im trying to heck the feild to find iut how a guy trun with a55 flyer did 20 damage in a single 5 attack i cant now because any touching of any kind remives me from the match, i tried clicking the tiny little vuew battlefeild and instead it exist, cant get a match to load to start page but yyou can clear it without even touching. being completely unable to read opps cards and check what theyve done is malarky, im encountering unexplained phenomina in every 4th match, and have…
1 vote -
1 vote
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stuck in loading assets/localised database
BUG: Game won't load
early morning 08:13 edt
unable to retrieve asset minifest, error received, attempted reloads failed
loop encounteredsince then I uninstalled/reinstalled and reattempted
just now 03:50 edt
unable to properly initialize localisation database
no error/reload prompt appeared, gave up after 10 minutes5 votes -
kav landseeker delayed trigger doesn't use the stack
kav landseeker's delayed trigger automatically resolves at endstep. this is not the correct behavior - it should allow a player to activate the lander in response and should, minimally, require a spacebar action skip if at least 2 mana is available.
3 votes -
戻るボタンの挙動(Android:モバイル版)
ストアと他の画面で戻るボタンを押した時の挙動が異なる。
ストア以外で該当のボタンを押すとキャンセル(1つ前の状態に戻る)なのに対して、ストア内で該当のボタンを押すとオプション画面が表示される。
これは仕様だろうか。2025.50.20.4371.1172027
1 vote -
Land ***** is really annoying, can we fix that? Maybe put in an automatic fetch a land each turn?
Can you put in a 'fetch a land each turn' mechanic? Would really help to combat how bad the shuffler is at giving land. It either droughts you at the start, or floods you when you have no cards in hand...it is really bad.
2 votes -
Counterspells are a problem
Can we remove counterspells? I am getting tired of not playing the game, would really like to resolve something. Thanks!
1 vote -
Just wanted to add to existing tickets regarding land drought/flood. It is still really bad.
Land ***** is still a really big problem, not sure if you realize this or not. I was playing some ranked matches and I lost 5 straight games due to drawing either all lands or no lands and went down a rank. Not fun, I couldn't tell if my deck was good or not because I didn't get the chance to play it. Can you put in a mechanic where we automatically just get a land every turn and don't need to put them in our deck?
1 vote -
achievement win game with no cards in library didn't work
Played Timeless match won with Thassa's Oracle - Achievement did not register. Sadface. Capture log attached.
2 votes -
Issue with graphics
There is an issue with the cards sticking in the middle of gameplay and it blocks the view on the battlefield
1 vote -
the end card
The End card was played twice by my opponent and twice it did not give me the card draws.
1 vote -
App keeps returning to home page during games
Mid game, the loading circle will appear and the game will force me back to home screen. I've tried reinstalling, to no avail. Game is unplayable in this state.
1 vote
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