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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28937 results found

  1. bug/opening imported desk

    try to openig this deck in my library after import , no way after 30 minutes

    Companion
    1 Jegantha, the Wellspring

    Deck
    3 Fatal Push
    1 Island
    1 Swamp
    2 Blood Crypt
    2 Steam Vents
    3 Thoughtseize
    4 Darkslick Shores
    4 Blackcleave Cliffs
    2 Spell Pierce
    2 Mana Confluence
    3 Spirebluff Canal
    4 Drown in the Loch
    4 Thieves' Guild Enforcer
    4 Merfolk Windrobber
    4 Soaring Thought-Thief
    4 Fable of the Mirror-Breaker
    2 Reckoner Bankbuster
    1 Otawara, Soaring City
    2 Xander's Lounge
    2 Three Steps Ahead
    3 Tinybones, the Pickpocket
    3 Marchesa, Dealer of Death

    Sideboard
    1 Fatal Push
    1…

    1 vote

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  2. Cannot Edit Decks

    Cannot edit any decks (Standard, Historic, etc.) Click on the deck, screen gets stuck in "Waiting for Server" loop and never loads. I have to force close the game, and restart, but still cannot open any decks. This has been an issue for at least 2 or 3 days.

    2 votes

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  3. Timer malfunction

    Scute swarm green vs life gainer white. Timer malfunction.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. edit decks

    Cannot edit decks. Stuck in infinite loading screen that says waiting for server.

    I've been trying to edit and playtest decks but I get stuck on an infinite loading screen. I can generate new decks but copying decks and editing does not work. I have access to play games.

    2 votes

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  5. Can't edit my deck

    I can't access the deck editor at all with a specific deck. When I double click the deck, the game goes to "waiting for server" and stays there.

    The deck was created yesterday. Here's the deck list:

    Deck
    4 Gifted Aetherborn (KLR) 91
    11 Swamp (M21) 311
    1 Bloodchief's Thirst (ZNR) 94
    4 Gray Merchant of Asphodel (THB) 99
    4 Bloodletter of Aclazotz (LCI) 92
    2 Fatal Push (KLR) 84
    4 Thoughtseize (AKR) 127
    2 Shoot the Sheriff (OTJ) 106
    2 Murderous Rider (ELD) 97
    4 Rush of Dread (OTJ) 104
    4 Warlock Class (AFR) 125
    2 The Meathook Massacre…

    2 votes

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  6. Sideboard is not functioning properly

    Sideboard is not functioning properly.

    If an eighth card is added to the sideboard and a card with the same name is already in the sideboard and its mana value is the highest in the sideboard, the display in the sideboard will be 7. A deck that is saved in that state will not be able to be edited again. (To keep waiting for the server's response.)

    It's true that the latest version no longer shows more than 4 cards with the same name in the sideboard, but the sideboard still contains bugs and this is not a complete fix.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Season Progress

    I seem to be stuck in Diamond Tier 3 for constructed matches. It doesn't change with wins or losses.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. アルコンの栄光は相棒ではありません と していないのにいいはじめた

    アルコンの栄光は相棒ではありません と していないのにいいはじめた

    1 vote

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  9. waiting for server bug

    Application gets stuck on "waiting for server" screen while trying to edit some of my decks, editing sideboard seems to be broken as well with decks that manage to get past the waiting bug. Sideboards are unable to be editing or the textures are broken and appear washed out or do not track how many copies of a card there are in the sideboard itself. "Waiting for server" bug is specific and consistent to certain decks it seems, even after rebooting.

    2 votes

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  10. Can't edit my deck

    When I try to edit some deck the app freeze in "waiting the server" every time...especially the B03s so I assume it's yet another sideboard problem... it didn't work either by installing the app again or by deleting and rebuilding the same deck as before

    3 votes

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  11. Bug: Thornwood Falls

    Domain (dominion?) cards that are affected by the number of basic land types you have played do not count the islands land type on a thornwood land card (dual role islands and forest land types). This seems to affect all domain cards. (Sorry, I don't know the names, but standard cards: White tiger x/3, Ent 2x/2x, tree creature to cast 7-x and 2 forests, nymph x+2/x+2 when activate ability for two lands). Once another island card is played, the count problem is fine.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. can't edit several decks

    i have a very annoying issue: after last updates, when I try to edit a deck, "waiting for server" appears and the client freezes without opening my deck

    3 votes

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  13. Ashiok Not In Deckbuilder

    For the Explorer Deckbuilder, Ashiok, Dream Render does not appear. It does show up in the Collection, however. The image below searches “Ashiok” and applies no other filter, and Ashiok does not show up with or without any filters.

    1 vote

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  14. Can't edit deck

    When I try to edit one specific deck I get stuck on the "Waiting for server" screen. I can edit other decks, it is just one that is causing a problem.

    5 votes

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  15. Grinning Ingus is going infinite with itself

    During a Historic Metagame match the opposing deck was running a Grull Storm deck centered around Grinning Ignus. This was fine until Grinning Ignus went infinite with no set up. For 2R grinning Ignus was cast with only a gilded goose and lands on their field. One red and Grinning Ignus was returned to their hand but instead of producing 2R it produced 2RR allowing for an infinite bounce loop of Ignus with no support pieces on field. Grapeshot subsequently was cast ending the game. Photographic evidence of the bug will be included.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Card Style Disappeared, Had to Recraft

    I noticed recently that some of my favorite card styles reverted back to default and have gone missing altogether. I have no hard evidence to prove that I had a specific card style, but perhaps this can be checked somewhere in my account/game records; either way, I went ahead and repurchased many card styles which I swear I had already previously owned. One example is the card God-Pharaoh's Gift, this is one of my all-time favorite cards as I used the deck in a GP many years ago; I have this deck in Arena and of course had to get…

    3 votes

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  17. Edit Deck in Explorer - Mac OS

    Hi, after the last update i cant edit my BO3 explorer deck, it get stuck on Waiting For Server message. If i try with other format there is no problem.

    Any Idea?

    2 votes

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  18. can't edit deck

    For some reason every time I try to edit any of my Boros decks. The screen goes to 'Waiting on Server' and I end up having to restart arena. Yet I still can't edit my deck. The only way I can make changes is to delete the deck and build it from scratch, to which I don't want to do especially if it's only a few minor tweeks to the deck. It's really weird that this seems to happen only on my boros decks. But nonetheless this has become a problem.

    6 votes

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  19. The Ozalith

    Had an opponent’s The Ozalith trigger and it targeted my Heartflame Dualist, which had 4 +1/+1 counters on it, and it removed the counters and moved them to their creature.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Blocking

    How tf are you supposed to tell which creatures are blocking who?

    What was wrong with the original system that showed who was blocking who?

    Sure would be nice if I could have a functional version of the game I've paid for.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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