Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


9431 results found

  1. Bug Report - Potential Shuffle Algorithm Issue in Limited Format

    I am experiencing what appears to be a significant issue with the shuffle system, particularly in Limited format. Over the course of three consecutive games, I have drawn exclusively lands from my deck, even after taking mulligans. This pattern is highly improbable under normal randomization and suggests a potential bug in the shuffle algorithm.
    Issue Details:
    • Format: Limited
    • Occurrence: Three consecutive games
    • Problem: Drawing only lands throughout entire games
    • Persisted after mulligans in each game
    • This issue appears to be more frequent in Limited format compared to other formats
    While I understand that variance in…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Bug en standard BO3 et Draft BO1

    Bonjour,

    Bug :
    - 1 : Adversaire : "tirer sur le shérif" sur une de mes créature, Moi : "Voile en peau de serpent" en réponse mais ma créature détruite quand même.
    - 2 : En draft : Moi : " Récupératrice astelli" en "Hyper espace" ne ramène pas ma "Lamebourrsque illvoï".
    - 3 : Même partie : Moi " Récupératrice astelli" a 5manas , ne ramene rien non plus

    des bugs qui ruinent des sessions de standard et de draft...

    Merci

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Game Didn't Load, Given Loss

    Game didn't load in, which left me no option but to close MTGA/Concede. When I loaded back in, I was awarded a loss for this.

    This will impact my overall result and cost me gems. I would like a refund for this.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Game Didn't Load, Given Loss

    Tried to load into a draft game and the game loaded...but the game stopped there. I had no choice but to leave/concede. I was given a loss for this despite not being able to do anything else apart from that.

    I would like my gems refunded for this event given this will impact my overall result.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Tapestry warden? skystiger issue

    Was Just in an Arena game, I had tapestry warden, who says that damage should be assigned as toughness. I also an auxilary boosted SkyStinger. Per my understanding this should have resulted in a 10/5 defender for flying.

    3/3 Skystinger + Auxilary boosters = 4/5 Skystinger. 4/5 Sky stinger + tapestry warden = 4/5 to 5/5 for tapestry warden +5/0 for sky stinger ability against flyers = 10/5 defender for flyers

    this did lose me a limited run, it is very frustrating and I would appreciate some feedback on this.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Lost gold after using draft token

    I used my draft token from the season pass. When I finished I saw that my gold was decreased as well.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Game crashes when my opponent plays Mortify

    My game crashes whenever my opponent plays the card 'Mortify'

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Zero Point Ballad Never Resolved and the Game Proceeded with it seemingly still on the stack

    I cast Zero Point Ballad on my turn 5 for X=4 to kill my opponent's 3 toughness 4 creatures. However, Zero Point Ballad never seemed to resolve and the game proceeded with it still on the stack. As you can see it made to my next turn where I played a land and Zero Point Ballad was still on the stack.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Freezing

    Any game mode i try to play i try to play any card. The game will freeze and close out. As of aug 2nd the game is constantly freezing. Every time without fail. The game I am on is phone version.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Overlapping cards stuck in mid-animation

    Just installed the game and on the tutorial's 3rd game/match, it got stuck and I can't even do the tutorial action because even the opponent's cards are getting stuck. Worst part is, it's my first time playing magic... Ever...

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. quick draft bug

    I built a deck but didn't end up playing that night. The next day when I tried to play it said "build your deck" but does nothing when I click on it. So did I just pay 750 gems for nothing?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Achievements not tabulating

    I played ten games of Historic, and went back to check my progress. I am still stuck at 276/450 games completed. Please don't task people to play formats they are not necessarily comfortable with and then not even recognize their efforts.
    Do you know when this will be fixed?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Ratadrabik cerates tokens when creature is exiled

    When using Ugin, Eye of the Storms, exiling a legendary creature still results in a token being created.
    According to the exiling rules, the creature should be moved directly into the exile zone and not trigger dying effects.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. please ban or nerf waystone's guidance

    Please ban or nerf waystone's guidance. for a two-cost enchant that gives every creature mobilize 2 when it attacks AND buffs those tokens it created, it is way too powerful and will become part of any white creature-ish meta.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Not receiving daily deals and orb exchange cards

    I purchased daily card and cards with ords multiple occasions to never get the card I purchased

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Helga Avatar Bug

    When using Helga as avatar her Staff is not visible within a match. Compare left side with the full art.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bug in premier draft EoE

    Opponent was roping every turn and then when i casted my Desculping Blast on his attacking minion, game bugged, i could not pay my mana, i could not pass the turn, he proceeded to damage me and pass turn. Then on my turn i could not play anything or pass round. There was just they highlighted Desculping Blast on the right as it is when you cast it and nothing else i could do, I could see oppopents turn, look at all cards but i was froze "casting" but not really casting this spell. I lost my last draft match…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base