MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28973 results found
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Wont reconnect
I am having an issue that i cannot connect again just as a won a match. I dont see an error, and ever other game is connecting
2 votes -
Sideboard Cards Duplication
When moving positions of cards in the sideboard in the deck editor, cards will sometimes duplicate. The cards themselves are not duplicating into my collection, and seem to be only a UI issue. The deck can still be saved, however when trying to queue into a game (ranked in my case), the deck will be illegal. This can be resolved by going back into the deck and out again, either saving changes or discarding them. This duplication seems to happen when moving cards into or out of the 7 card sideboard, and not within the same section.
Platform: PC
3 votes -
Are you literally kidding me????? I REPORTED THIS BUG ALREADY!!!! BRISELA DOESN'T WORK ON ARENA!! FIX YOUR HORRIBLE CODING!!!
I LITERALLY REPORTED THAT BRISELA DOESN'T WORK ON ARENA WEEKS AGO! FIX YOUR CODING!!! BRISELA WON'T LET ME CAST X SPELLS! WHAT'S WRONG WITH YOU??? OTHER PEOPLE ALSO REPORTED IT, AND YOU DON'T DO ANYTHING ABOUT IT!!! I WAS LITERALLY GOING TO WIN WITH DANCE OF THE MANSE, BUT YOU RUINED IT! WHY AM I EVEN PLAYING THIS GAME ANYMORE?
1 vote -
Premier Draft W/L Bug - Game Counted as Both
I was playing Premier Draft OTJ, and on my sixth game (which I entered with a 3-2 record), I won, but when I exited the match, the game had registered as both a win and a loss. My record had gone from 3-2 to 4-3 instead of to 4-2, thus ending my draft prematurely. At the same time, the game suddenly started using significantly more (a little over double) of my computer's memory, and eventually my computer's memory maxed out, and MTGA crashed. I have attached the log that I pulled after I was able to restart the program as…
3 votes -
boots me from game.
Kicks me from the game when I try to go to my pets. Please fix.
1 vote -
Rank
Standard constructed rank is not changing after the beginning the new season.
1 vote -
Paired Against Same Player
I have been paired against the same 3 accounts for the past hour and a half today once I hit Diamond 4 in constructed historic. Yesterday I got paired against the same account 3 times in a row, then another account 4 times in a row, and another account 2 times in a row. Monday, I was paired against one account 3 times, another account 3 times, then an account twice.
2 votes -
timeouts during automatic animations
the game will burn timeouts during automatic animation and concede the match if you play too large of a combo. is this deliberate stupidity pushing people towards rush decks? or an accidental oversite in an attempt at QOL that has instead ruined gameplay for people that enjoy power control decks.
2 votes -
After the Fact…
Crash, mb bro I was getting off my bike and looking for my towel when I saw you say gg. Btw, you’re one of the few people I can stand with that skin and that used removal. You said gg when you got mana’d. You could have just ninja’d. I respect that. Add me
Do emotes bleed through the decision? I can honestly say I’ve never seen someone say gg after the animation. Just a thought: if it doesn’t, you should allow it. Some people are just slow.
1 vote -
Duelist's heritage
Wouldn't let me select 0 creatures on a "may" ability (button was greyed out and unselectible), then would automatically not select any creatures if timed out.
1 vote -
3 votes
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Loading Store in iOS app causing program to force close/crash
1 May 2024, 09:20PST: when attempting to load the store in the iOS app game app crashes/force closes with no error code given. Have tried multiple restarts of both app and device with no change in result.
1 vote -
The Prosperity Cards
As of today I cannot choose the new „The Prosperity …“ Cards to play in my decks. It may be a bug with my account, because I cannot choose them in any format.
1 vote -
Background/Board not loading during game
Background/Board not loading during game during draft events after update.
3 votes -
MWM Cosmetic Reward Issue
I received a cosmetic reward from this week's Mid-Week Magic event for "Wylie Duke, Atiin Hero. However, the cosmetic reward does not differ from the original card art in any way. Is this supposed to be a parallax version, or something else? I'd like an actual alternate cosmetic reward please.
6 votes -
1 vote
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Betrayal at the vault
I was playing best of 3 draft OTJ and my opponent cast throw from the saddle when I had betrayal at the vault in my hand and the mana to cast it. I wanted to play betrayal in response but I didn't even get priority and when I did get priority after Throw from the Saddle resolved it wouldn't let me cast betrayal at the vault as if it was a sorcery. I have attached at screenshot showing me not being able to cast betrayal at the vault and my log. This changed the outcome of the game because my…
3 votes -
App Crashes continue after delete and reinstalling
I have now un-installed and re-installed 5 times in the last 2 weeks and I get maybe 1 day of use before the app crashes. I am running it on the S24 ultra so the phone is not the problem. Please find a way to stabilize the client because it is getting frustrating.
2 votes -
When friends send and cancel challenge knocks out of existing ladder game
This has happened twice, once to me and once when i did it someone else. After sending a challenge and canceling it the recipients game quits the match to the main screen.
1 vote -
Lands entering untapped
Opponent playing a card, land that you sacrifice and search for a basic land to put in play tapped, only his game in untapped each time. If the card says it's supposed to come in tapped, how does he/she continue to use the new lands to play another spell returning the lands from the graveyard to the battlefield then use those again to cast another spell and return then to the battlefield...? And then copy all my creatures X times
2 votes
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