MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9376 results found
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MTG Arena on MAC Hangs on Loading Card Database
After logging in with user name and password Arena hangs with the 3 gems flashing and the message "Loading Card Database" . Never moves past this screen or loads the game interface.
Running on MacBookPro. Work around : Delete the MTGA executable file(move to trash) and open Epic Game Installer and go to Library. Click on the Arena image to start "Repairing". Open MTGA with Launch button. Arena will work one time before getting the hanging Loading Card Database.... again.
Started after downloading the Final Fantasy update.
Intel Core i9 IOS Sonoma 14.7.51 vote -
Incorrect handling with defiler of faith and no mana
When playing with defiler of faith there is a possibility of casting spells using life that cost no mana. However arena forces the user out of a phase when they have no mana left to spend. Any card that has just the phrexian cost remaining should be considered as a 0 mana spell so that its presence keeps the please from progressing automatically.
I am playing on an android.1 vote -
Please Restructure some of your Achievements System
I've posted a few times about the frustration of the achievement structure that requires you to do something that is so obviously "win more" that your opponent concedes before you can satisfy the achivement.
After slogging through 3 of these, I've decided that the fun of succeeding is dwarfed by the hours of frustration watching players concede when you have 15 creatures onboard ready to attack but can't click the attack all button fast enough.
The grind it out achievements are great, the win more achievements are awful. So much so that I've uninstalled. I need a break. I hope…
1 vote -
Skipped ability
I had Ultimecia, Time Sorceress and on my turn I have enough mana if I used a Treasure token to sacrifice and pay. However, the game skipped that and didn't allow me to pay costs. This caused me to lose the game twice in a row where I would have got the extra turn and been able to attack out and win. I want to know why I was unable to pay the costs. I have attached screenshots of both games, and I downloaded the logs to show that I had the mana to pay for it.
1 vote -
There is a problem with running mill
The archetype mill is negated by one card. I milled over 1k cards in one game and its all negated by one spell. Once the library is milled out and then some should count as a win but one card negates all of it and they just need one copy. Whole archetype ruined by one card that is everywhere in timeless. Alchemy fake cards are allowed to ruin the fun but mill, a real strategy, is dunked on by a single card. Maybe im just salty but only when I run mill do I run into 200 card+ decks that…
1 vote -
Leyline of sanctity not protecting against permanents
With Leyline of Sanctity in play (and also Omniscience if that matters), opponent's Magebane Lizard and Roiling Vortex were still damaging me via their triggered abilities each time I casted a spell. Was a ranked mythic match :( . Logs will not upload and they are < 40000kb. Only other nonland permanents in play were hopeless nightmare and monastery swiftspear.
1 vote -
Unable to add cards to sideboard
Unable to create a sideboard for my brawl deck with Karn, the Great Creator on mobile (Android). I get the notification on mobile that Karn allows me to access the board, but it doesn't give me any option to add cards to it or even access it.
2 votes -
Not staying in full control mode - bug
When I turn on full control, the game should stay in full control until I tell it to stop. I've lost several games because I needed to do an action during my upkeep, turned on full control during my opponent's turn, and it turned off immediately when my turn began. What is the point is full control if I do not actually have full control over actions when priority passes?
8 votes -
Quick Draft not detected
Hello! I'm a very new player, so apologies in advance if this is a known issue/something that will fix itself eventually/not the right place to report it/etc, but I have been having some issues with these beginner quest things that new players get, indicated in the main menu by a blue diamond icon. When you click this icon, it's supposed to take you to the event where you're supposed to complete the quest or otherwise progress it. A week ago from now, one of these beginner quests showed up and told me to "Complete 3 Quick Draft matches". It was…
2 votes -
Ultima Incorrect Resolution
I have an enemy creature exiled w/White Auracite.
I cast Ultima. Arena puts the exiled creature back into play, though it should not have, and I quickly lose the game because of it.
- Ending Turns and Phases
722.1. Some cards end the turn. When an effect ends the turn, follow these steps in order, as they differ from the normal process for resolving spells and abilities (see rule 608, “Resolving Spells and Abilities”).
722.1a If there are any triggered abilities that triggered before this process began but haven’t been put onto the stack yet, those abilities cease to exist. They…
4 votes -
1 vote
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achievements
Achievements just disappeared
So I was playing a game in PC and realised I had no emotes or tilte equiped. When I tried to re-equip them, I just couldn't, so I went to check the achievements and well... Just check the screenshot I guess
2 votes -
Splash Portal bug
My opponent played a card on turn 2 that allowed him to manifest dread, which was face down. On turn 3 he played Splash Portal which allowed him to exile the card he had selected for manifest dread and return it to the battlefield, but it allowed him to return it face up without having to pay the cost required by manifest dread. So turn 3 he had 11/11 Darksteel Colossus without paying the mana cost to turn it face up. A bit unfair.
0 votes -
Fix/balance 1st v 2nd in Bo1
For the love of all that is holy; can you please put in more effort to balancing the 1st v 2nd winrates in Bo1? It is nightmarish right now. The last stat I saw regarding winrates had the player going second at about 40% - but that was back from about 2020, and it feels so much worse right now (definitely feels sub-40%). The loss in tempo is absolutely backbreaking, and the fact that you get a >60% winrate when going first means nothing when the going-second experience is so miserable.
Obviously there's no easy fix, but the devs need…
2 votes -
FF set reprints do not count as FF cards
A great deal of difficulty and frustration finding reprint cards from the FF set in MTGA was compounded by the FF Midweek Brawl that I was deck building for, when I realised your game doesn't treat these as cards from that set.
I was attempting to build a deck for this event using my favourite character, Yuffie, as commander but MTGA sees this as another card and not a FF set card. The card is not banned and she is constructive in the deck but cannot be used as the commander because she is not seen as being part of…
2 votes -
still had to discard even though i did not mulligan
i did not hit mulligan
i still had too discard
playing against HazeBot9000
this happened it's real2 votes -
Bug with Water Crystal in FF draft
I just played a game of final fantasy draft and my opponent had a water crystal out. He had two cards in hand and was activating his water crystal to mill me odd amounts of cards. He milled me for 5 cards once, then milled me for 7 another. The water crystal states that it mills cards equal to their hand size. I lost the game due to no cards remaining in my deck. Please look into it and at least give me a draw in the game, even though I had the winning board state. Thank you!
2 votes -
loss of a game because of the time taken to share damages
I had a jumbo cactuar on the field with trample, attacked, and my opponent blocked with a diamond weapon. However, since the damages are prevented, I had to manually increase the damages I wanted to give to the opponent, wich resulted in me losing all my timers and losing because of inactivity. The fact that it was a draft game that I should have won is annoying based on the importance of that kind of events, economically-wise...
4 votes -
I can’t play brawl games
Every time I try to join a brawl game it won’t match me and put me in a game—it just gets stuck in the found opponent part and never starts a match and I have to restart the client
Now that midweek magic is brawl I can’t play that either
6 votes -
Ojer Axonil not working with Black Wizard Tokens
Ojer Axonil not working with black Wizard Tokens
2 votes
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