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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9362 results found

  1. Rat colony says invalid deck if I use 6 or more of the style cards, but works ok with default cards.

    When I go to use the style I brought for Rat colony after reading the Dev diary about the card style changes I discovered an issue when I went to use the style in my decks when I hit 6 or more cards, I get an error saying that it contains cards not in my collection, and then the deck page says I need to have 3 more common wildcards to finish it, but it also does not give me the option to use them to stop the error, so the only way to make the deck valid is to…

    8 votes

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  2. no numbers playing on my mobile

    using my mobile (Android) to play and can't see most of the numbers within the application. also importantly includes life total number within game play.

    2 votes

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  3. Get rid of at least most of the bots

    How in the **** do i keep coming across "players" who consistently win by turn 5? I've been playing magic since 2009. I know how to put a deck together. I've run into "players" who's entire brawl deck is Hare Apparent. How? I know how. And they're programmed to make you lose so you'll get mad and spend money. But y'all won't say **** because that's how a company gets sued by investors. And i know I'm right, because if i get a real player and i get a good combo, they just quit... Because they're sick of the bots…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Did not receive “Down, not out” achievement

    1. Play a ranked 3 game match of standard.
    2. Lost first game.
    3. Opponent concedes third game.

    Did not receive the achievement. I won a match after losing the first game.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Arena crashing on IOS mobile

    The app keeps crashing on me. Closing in the middle of matches. I’ve been playing the game on this device for years. This is new behavior as of today.

    2 votes

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  6. Inappropriate Japanese texts for Suspend granted by Taigam, Master Opportunist

    Inappropriate Japanese texts for Suspend granted by Taigam, Master Opportunist

    Taigam, Master Opportunist can exile a spell and grant Suspend. If it happens when you are playing under the Japanese locale, you see inappropriate texts for the granted Suspend's triggered abilities on further turns.

    • At-the-beginning-of-your-upkeep trigger shows the Japanese keyword "待機" (for "Suspend") with parenthesized rubies like "待(たい)機(き)", which is inappropriate.
    • When-the-last-time-counter-is-removed trigger shows a strange inapropriate text "wwwwwwwww" (nine w's) rather than the full rules text for the ability.

    Steps to reproduce the bug

    1. Run MTG Arena under the Jaspanese Locale (Adjust Options > Graphics > Locale > 日本語…
    2 votes

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  7. Infinite Loop

    There is currently a bug with Ashaya, Soul of the Wild and Mythweaver Poq if Poq is the first card played in a turn. This was in Brawl with Slimefoot, Thallid Transplant as my commander on the board. Because Ashaya treats Poq as a land, Poq triggers to duplicate itself, which also triggers Slimefoot because a Forest/Swamp entered the battlefield. Legend rule activates, I have to sacrifice one of the Poqs. When I do, Poq triggers again, which also triggers Slimefoot again, causing an unintended infinite loop that keeps going regardless of which Poq I sacrifice for the Legend rule.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Entire 3.83 GB game download REQUIRED after crash.

    Whenever the game crashes on my iPad it logs me out and requires the entire game to be downloaded again.

    So annoying when you are in the middle of a limited game.

    Before the latest upgrade if it crashed, you would only need to restart the app and wait for it to detect you are waiting and put you into the game you were playing, with minimal issues.

    Is there anything I can do to avoid this issue?

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Deck Construction side board bug interaction

    When in the deck builder and having 4 copies of a single card, you are not able to move a copy of that card to the side board. This interaction happens when you have a combination of some copies already in the side board.

    2 votes

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  10. sideboard bug with companion card

    When I play BO3 historic with companion card(Lurrus of the Dream-Den),that happened.
    Sideboad cards was displayed only 6 (and companion),in spite of the fact that 14 cards was in sideboad.
    This bug is not happened when I don't use companion.
    This is fatal bug to playing with companion.
    I hope it get fixed as soon as possible.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. missing mythic card reward from mastery level

    when i bought the mastery pass this week i didn't recieve the Mythic cards for the completed levels, along with any newly completed levels with this reward.

    3 votes

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  12. Android disconnect

    Disconnecting from games on Android when opening another app then returning to Magic Arena.

    Previously wasn't an issue but now happening on latest app update

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. 12 votes

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  14. menu UI is white

    menu tabs turn white and the sideboard also becomes unreadable after a game. No idea what triggers it but happens every so often.

    3 votes

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  15. land tax

    Land tax, after getting 3 lands, almost always get an additional land. Its is mathematically impossible for what it is doing. It will do this like 4 turns in a row, to the point where there is only a few lands in your deck and it will still get a land. I have tried everything, selecting the first, middle and last land to make sure it shuffles, nothing works, you generally always draw a land again. The weird thing is the bug only happens like 80% of the time, its not 100%, but definitely mathematically impossible what it is doing.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Random shuffle is not random

    The shuffle gives like cards way to often, there is no way in a 60 card deck that you should draw all 4 copies of a card in one game without trying. And you shouldn't draw 6 lands/creatures/instants in a row. if a 60 card deck is 1/3 each.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Game Won't Stay Fullscreen

    Whenever I start up a new match or return to the menu after a match, the game exits full screen mode. This is pretty annoying... can we please focus on forcing the game to stay full screen? If it matters, my monitor is 3440 x 1440p.

    11 votes

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  18. Surveil Issue

    While using Kaito's 0 ability I viewed the battlefield during the process of surveil and when i went back to surveil it would not allow me to move any cards from the top of my library to the graveyard.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. サイドボード

    バグ報告:デッキ構築画面でサイドボードにカードが入らない
    メインボードにカードを4枚入れた状態で、そのカードをサイドボードに入れようとすると無反応になる。
    メインボード3枚の状態からサイドボードに入れようとするとちゃんと入るので、メイン4枚の時にサイドボードに入れようとする時にバグが発生している
    このせいでサイドボードに4枚入れたいカードがあるのに入れることが不可能になっていて理想のデッキにできず不満です。

    5 votes

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  20. waystone's guidance / case of the gateway express

    por que o caso do portão não resolve com uma criatura com mobilizar 2 pelo waystone's?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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