MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9362 results found
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Hexproof error
Playing on latest version of Arena (May 13, 2025). Opponent successfully destroyed a Fervent Champion despite being equipped with Dragonfire Blade, with no effects in play that would remove hexproof.
3 votes -
New Player Quest Bug
My beginner quests are bugged. Friend told me I'm supposed to have blue quests and slowly unlock content and get rewards while doing quests like jump in tokens and quick draft tokens but my quests are bugged and don't exist. I do have a quest marker on Sparky's challenge but I did it multiple times and it didn't progress.
6 votes -
Details not displaying on Mac PC
I can see the pictures on the card, but no text. Playing on MacBook Pro - MacOS Ventura
Give us the steps to reproduce the bug -I login, and most of the graphics are blacked out - I attempt to play a round, and only the images appear for both my cards and the opponents. My cards are cut by the bottom of the screen.
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)MacBook Pro
Enter the actual results you’re experiencingPhotos and recent logs below for examples.
Enter the expected results of the featureI…
2 votes -
Modern Horizons 2 not in set list
Since the last Arena update, Modern Horizons 2 has vanished from the list of sets. It's still in the game and you can search for the cards or find them in the collection list if you don't have it set to show specific sets, but if you select all sets it will not appear in the collection (except for the artifact lands apparently).
2 votes -
Fix the shuffler in draft
It's broken because my opponents rarely seem to draw poorly while I'm stuck drawing poorly every game. Make the shuffler fair by making my opponents draw as poorly as I do.
3 votes -
7 cards sideboard in Bo3 ranked games
Recently I'm having this issue in Timeless Bo3 Ranked games in which I can only sideboard 7 cards. I have checked that the decks have been defined as Traditional Timeless in the deck editor tab.
25 votes -
Unable to Login Authentication failed
I haven't been able to login on four different devices (2 PCs, Anroid, IOS) for two days already. Please help, I cannot play.
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UTC_Log%20-%2005-13-2025%2014.43.48.log 2 KB -
UTC_Log%20-%2005-13-2025%2014.42.24.log 6 KB -
UTC_Log%20-%2005-13-2025%2014.23.50.log 78 KB -
UTC_Log%20-%2005-13-2025%2014.33.03.log 6 KB -
UTC_Log%20-%2005-13-2025%2014.32.33.log 1 KB -
UTC_Log%20-%2005-13-2025%2014.34.33.log 84 KB -
UTC_Log%20-%2005-13-2025%2014.36.52.log 2 KB
2 votes -
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Missing ALL card text and ALL numbers
I’m using iOS and since the last update I’m unable to see any text like card names nor am I able to see anything that has to do with numbers anywhere in the game.
2 votes -
Loading Time / not loading on mobile phone
since the last update a few days ago the loading time increased dramatical or it does not load at all. I lost several games because I couldn't do anything because of loading time in the game (and lost rank because of it). Also going into the shop causes a loading time of minutes. It is not possible using the game with mobile phone at the moment.
iPhone 14 Pro
iOS 18.4.13 votes -
Loading Time / not loading on mobile phone
since the last update a few days ago the loading time increased dramatical or it does not load at all. I lost several games because I couldn't do anything because of loading time in the game (and lost rank because of it). Also going into the shop causes a loading time of minutes. It is not possible using the game with mobile phone at the moment.
iPhone 14 Pro
iOS 18.4.13 votes -
Waiting for server error
Just fix it. It's ruining a lot of games and I don't see any mention of a fix
4 votes -
Please review shuffler
What is up with the shuffler, i drop my land count to 15 or 14 in draft now cause of how bad it is- seriously, if you see a hand with 3/4 lands and keep i guarantee you will want to play hyper conservative cause your first 4-6 draws will be lands only-- i feel like im going nuts, i know i am
4 votes -
log bug
before downloading screen i see that authentification was failed because of timeout
3 votes -
Unable to use an instant even though I had the mana available.
I had a white instant from the most recent set that cost 1W to cast that did 5 points of damage to an attacking or blocking creature and if I showed a Dragon I would gain two life. Twice during my match I wasn't given the option to play them and it lost me the match.
5 votes -
MTG Arena does not work after the last update
I can't log into the game after the May 10 update. I use PC. I reinstalled the game many times and also flushed my DNS, but it didn't help. After entering the login and password, the message "waiting for the server" appears then "authentification failed" and nothing more.
3 votes -
Sideboard in pioneer showcase don't shows the entire pool of cards, only 7 cards
i joined the event with a legal deck with 15 cards in sideboard, but when i start after g1 the sideboard was uncomplete, i couldn't side, and so i lose the game, please check this bug, i lose my gems. please refound my gems, this wasn't my fault.
14 votes -
Paypal Store purchase dosnt work
When attempting to purchase anything from MTG Arena with Paypal option on infinite loop ...enter Username enter Password, thats all I get I only have paypal option as i do NOT have a credit cards only a savings debit card they dont work i have submitted this info 3 times under technical problems NO response in weeks I emailed their 3rd party people via messenger that run/control their payment system Wizards know of this issue and have yet to do anything about it.
13 votes -
STOP DOING UNIVERSES BEYOND SETS THAT BREAK THE GAME
STOP PRINTING CARDS IN UNIVERSES BEYOND THAT BREAK THAT GAME OF MAGIC. THE POWER CREEP IS INSANE AND THE GAME IS NO LONGER ENJOYABLE. I SAY STOP PRINTING UNIVERSES BEYOND SETS ALL TOGETHER BUT WIZARDS OF THE COAST IS TOO GREEDY AND MONEY HUNGRY TO ACTUALLY KEEP THE GAME FUN AND ENJOYABLE. THEY HAVE TO PRINT HAVE TO PRINT STUFF THAT GETS +9999 WHEN IT ATTACKS OR THE ONE RING THAT MAKES YOU INVINCIBLE BUT THEY DO IT BECUASE THEY LIKE MONEY AND DONT CARE ABOUT THE GAME. IVE PLAYED MAGIC FOR MANY YEARS NOW AND ITS TIME TO GIVE…
5 votes -
Karakyk Guardian
My opponent's Karakyk Guardian did not lose hexproof after it dealt damage in a premier draft.
4 votes -
shuffler
The shuffler does not work correctly
12 votes
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