MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10243 results found
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Arena Freezing
Arena keeps freezing midgame, and takes so long to reload that my turn ends up skipping, losing me the match
3 votes -
Selected cards cannot be placed in sideboard
In deckbuilding, when trying to drag and drop certain cards to the sideboard, the cards will not move from main deck to sideboard.
I've experienced this with "Vanish into Eternity"6 votes -
Game keeps freezing
For the past 3 weeks I have been having issues with the game freezing. At first it was only when I went to view new packs I had won. The screen would go blank and do nothing, despite waiting several minutes on several occasions. I was still able to play games, just not open packs.
Now it has deteriorated. Sometimes I cannot open the app at all, it freezes on waiting for server, other times it opens but again when I go to Packs it freezes. Currently I am unable to play at all.2 votes -
Colony
I cannot craft or add more then 5 Rat Colony to my deck
9 votes -
INCORRECT RULES INTERACTIONS
Starscrape Cleric and Bloodthirsty Conquer goes infinite, cannot be stopped or interrupted, breaks play. Instant end of game.
3 votes -
Game crashes after last update
After the most recent update, the game takes 5 minutes to load, then crashes and automatically closes.
3 votes -
Games crashing and returning to Home Screen.
Occasionally, during gameplay, the client will close the match I’m in and return to the Home Screen or event tab. This occurred while I was playing the Pioneer Showcase, causing me to get a game loss as I was unable to restart the client and connect again.
4 votes -
Display original English text when translation is missing （翻訳が無いなら英語の原文を表示して）
It's a critical issue when untranslated text appears as "NoTranslationNeeded", especially during game command selection. The problem isn't that translations are not ready, but rather that only an error code is displayed. Please modify the system to show "NoTranslationNeeded(original English text)" so users can still understand the content.
翻訳が無いテキストが NoTranslationNeeded と表示されると特にゲーム中のコマンド選択だと致命的な問題なので改善してほしい。翻訳が間に合わないこと自体は大きな問題ではなく、エラーコードしか表示されないのが問題です。"NoTranslationNeeded(英語原文)" の様に原文も表記して下さい。
2 votes -
title of veteran explorer disappears
I managed to have 450 games before updated and got "veteran explorer" but I found it disppear after update. i thought "Veteran Explorer" will be kept and I will be granted the new one. as https://magic.wizards.com/en/news/mtg-arena/announcing-pioneer said.
6 votes -
set completionist II achievement not working
- Steps to reproduce the bug - acquire 4 copies of each card in an alchemy set
- Platform I am using - PC
- Result I was experiencing - achievement did not unlock
- Expected results - Set completionist II achievement unlocked
- Screenshots - see below
- Workaround - Fix notes on the achievement to reflect restrictions/conditions that alchemy sets don't count or fix the achievement to unlock when an alchemy set is completed
As a side note I spent between 50,000 to 60,000 in coins as well as several mythic and rare wildcards to complete this set to not have the achievement unlock…
6 votes -
Bug with a style I can't buy
I already post about this bug, but with the update about the functioning of styles I hoped it would have been corrected.
I still cant buy the retro frame card for Marsh Flats retro frame whereas I purchased the other styles of the fetch lands of the MH2 sets. you can see it on the screenshot. I"d like to use it in my game, to distinguish my dual lands from others that have quite the same original look, and don't make mistakes in play.4 votes -
Pouncing Shoreshark Mana Bug
Whenever I try to cast Pouncing Shoreshark for its mutate cost, it refuses to use mana from my lands to finish paying for its cost and ALWAYS requires I tap my Paradise Druid for the final mana, then just wastes the extra mana from my lands, thereby defeating the entire point of using the Druid as a base for the mutation. There may also be an issue with one or more mutate creatures that prevents the creature they're attached to from blocking.
1 vote -
Apply Styles with 5/10 Update
The Apply Styles in deck building screen now changes basic lands in existing decks to the default style of the basic lands.
If you use different basic land styles in different decks, the Apply styles button now changes all the lands to the one default you have set.9 votes -
dies to doomblade stopped counting killed creatures ... Ive killed 50 today and is still at 185 fix this please
dies to doomblade achievement was working but broken killed 50 creatures today started at 185 and still is 185 so broken
3 votes -
kellan, the kid voice over when selecting a avatar is lower than the rest of the others
when you select specific avatars on the profile view, we recieve a voice over of that character speaking. Kellan, the kid's voice is specifically at a lower vollume than the rest of the voiced avatars.
3 votes -
Forced Defeat.
I playing tarkir dragonstormpremier limited
When the opponent surrendered, I defeat.
It seems to be a tooler or a bug.
I would like to be compensated.
Also, in the case of Tooler, I would like to request toolres account suspension action.2 votes -
Able to join a second premier draft game during a first game
I was one win and two losses in a premier draft. I queued up for a game. I was in the middle of this premier draft game when I was suddenly returned to the premier draft menu unexpectedly. At this point, I still had one win and two losses. I selected to find a new game. I played out that game, and won. After finishing that game, I now had two wins and three losses on my premier draft.
I assume that I was assigned a loss for the first game after timing out, even though my client didn't believe…
3 votes -
Disconnected from game, not reconnected, loaded into a new game, new opponent, Awarded game loss for game I was disconnected from
Disconnected from game in Tarkir Dragon Storm quick draft, not reconnected, loaded into a new game, new opponent, awarded game loss for game I was disconnected from. Occurred at approximately 9.16 am UK time when trying to resolve "Salt Road Skirmish".
On PC. Windows up to date.
Data log for the session attached.
Can I get reimbursed for this event please?
Thank you.3 votes -
ashaya & puq resolve
Please make Puq unable to target himself. "Whenever another non-token land you control arrives"
This will avoid the fatal loop with Ashaya.
If not, you can also fix the problem just like paper does. Whoever triggers the loop loses as soon as he is spotted.Please vote critical to give us a chance with this result.
Since this is unfortunately not a bug, the maps work properly.
But that's not cool for those who use or stumble upon these cards.Also, the last change on the loops, the message that says to change something so as not to draw, is…
3 votes -
skipped my turn
skipped my turn. The guy put an enchantment that makes me lose 2 life when i draw a card and he gains 2 life when he draws a card. Anyway it gives him an extra turn. All i did was hit resolve and it skipped my turn, then i got a turn after he got his second turn in a row. Then again, i clicked resolve and he got two turns in a row.
4 votes
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