MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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Agatha's Soul Cauldron
I acquired the card Agatha's Soul Cauldron, but it didn’t work as expected. During my last ranked match, I exiled a creature with flying and another with lifelink. I placed a +1/+1 counter on my creature, but it didn’t gain any of those abilities. The card simply didn’t apply the effect as described.
4 votes -
Not able to cast my protection spell for some ******* reason
I had a mossborn hydra that was targeted with a removal spell. I had that one mana instant where I could give something hexproof.... i had one mana open and it just immediately took it without giving me a chance to respond. i just lost a ******* game because of this ******* bug.
2 votes -
Matching cancellation bug
I pressed cancel while the premier draft was being matched, but it appeared to have been matched at the same time.
After the next match, there was one loss.10 votes -
VERY URGENT CONNECTION ISSUE
The same problem as always. The match suddenly crashes WITHOUT ANY REASON, because I have a 5G connection and I haven't any problem with ALL other apps. This time "Waiting for the server" is currently lasting for a very long time and the app seems not capable of reestablishing connection. PLEASE SOLVE THE PROBLEM! Do you hear us? Do you care about the game problems?
3 votes -
MaNA ***** OR FLOOD
7 games 5 mana ***** or mana flood, I CAN'T EVEN PLAY it's not a game, because I'm not able to play.
Your algorithm is NOT sufficiently tested, I am a software tester and this has been around for years. A hugely disproportionate amount of games are lost to ***** or flood and it's even worse in the drafts.
If your people tell you they have tested this thoroughly they are lying to you.
6 votes -
2 votes
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order of mirror / alabaster bug
Order of the alabaster host was blocked, blocking creature only is supposed to get -1/-1 before damage. Instead ALL creatures recieved -1/-1.
15 votes -
MTGA Report Bug/Conduct page broken. Sign-in loop.
The MTGA Report Bug/Conduct form does not recognize signed in user. Results in sign-in loop. Tested on Chrome and Firefox.
URL of the form: https://mtgarena-support.wizards.com/hc/en-us/requests/new
Outrageous that there is no functional channel to report player conduct.
5 votes -
Why isn't paradox engine banned in brawl yet?
It is beyond reasoning why this awful, unfun card still isn't banned. Must be one of the devs' pet cards with it still being playable. BAN it. It encapsulates the worst of this game and showcases the worst of the human race by who plays it. It always leads to slow, unfun, boring, repetitive, dull games whenever it is played. If I wanted to watch someone play solitaire I wouldn't be clicking the play button to play magic.
2 votes -
Card Hand size mobile
This issue has kind of been mentioned before. But it includes more than just hand size. I played Ancient Greenwarden while playing against a mill oppent and had tons of land in my graveyard. Because of this i couldn't play my commander, or any cards in my actual hand because it only showed the middle like 20 cards that were all lands i could play from graveyard. So if you play any decks thay give you massive ammounts of cards to play at once you are forced to play the middle section of cards and not the one card you…
4 votes -
archievments failure to solve
Complete the "Count the counters" achievements by having a creature with more than 58 counters in game and a few more creatures with counters and he didn't count it
I also attacked with a 58/58 creature and didn't give me the achievement "No, Bigger than that"3 votes -
Main menu top buttons and icons becoming full white and messy.
Sometimes after returning in the main menu after a game, the top of the menu is getting full White and buggy, although the buttons still work.
5 votes -
Why does a 5/5 double strike die vs. a 1/1 deathtouch?
5/5 double strike (Old Growth Troll equipped with Leyline Axe) fought a 1/1 deathouch (Baleful Strix) using Bushwhack. Troll and strix both died on first strike touch; there was no regular damage. Rules say if first strike damage kills the deathtouch creature, deathtouch should not resolve. This is a bug.
3 votes -
Game suddenly ended in defeat in the middle of my turn. No reason for defeat. This is the third time this has happened. to me
Game suddenly ended in defeat in the middle of my turn. No reason for defeat. This is the third time this has happened. to me. I have attached the logs
3 votes -
No Card Styles during Draft deck builder - even the "apply card styles" button
Card Styles in my inventory won't apply during draft: styles don't show in list of cards and there is no "apply card styles" button that usually appears in the lower half of screen.
5 votes -
そろそろフィルターを機能させてほしい
現状、表記でスペースがあったりするせい
なのだろうが、
フィルターに正常にヒットしない現象が多く発生している。日本語表記ではスペースを入れている
そういうことが原因だろうので、カード表記とはべつにフィルター用に文章情報をつくるか、
フィルターの論理で、もしスペースがあるなら除く
という参照時の工夫を入れるなりして、
フィルターを意図したものがヒットするようにしてほしい。2 votes -
Inability to Scroll Through or Access Full Library When Drawing Cards
When activating the -7 ability of Tamiyo, Inquisitive Student or casting the sorcery Enter the Infinite, I am unable to scroll through or access the full set of cards drawn from my library. Specifically:
After activating Tamiyo, Inquisitive Student's -7 ability, which allows me to draw half of my remaining library, the game interface only displays approximately 20 cards at a time. I am unable to scroll through the remaining cards, and cards located at the rear of the drawn set are inaccessible.
The same issue occurs when casting Enter the Infinite, which draws my entire library. The interface does…
4 votes -
“Your go” achievement not registering
Like multiple others, it appears, I was able, after numerous attempts, to win a game while only casting spells on an opponents turn, but did not receive the achievement. Would like credit for the achievement asap
7 votes -
Set Completionist II Achievement is bugged
The set completionist II achievement does not successfully unlock when all the cards in an alchemy set are collected. I spent 5 mythic rare wildcards to complete the OTJ alchemy set and was very disappointed when the achievement was not rewarded.
18 votes -
Match win in premier draft did not progress acknowledgment & reward from 2 wins to 3 wins as was due. Entered the game at 2 wins achieved, t
Match win in premier draft did not progress acknowledgment & reward from 2 wins to 3 wins as was due. Entered the game at 2 wins achieved, then won match, however win not acknowledged nor reward progression.
2 votes
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