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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10226 results found

  1. Cursecloth Wrappings Embalm Bug

    Unable to embalm a creature after targeting it with Cursecloth Wrappings, despite having the mana available. Got the error message "Cannot be completed due to unpayable cost".

    20 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  2. Achievements Awards not being given

    Several Achievements Awards are not being given, as seems you already know based on previous reports. Two more that have not been awarded are Test of Endurance and Going Wide, as shown in the attached image. Also, if colors don't matter (based on Green's "Count on it" being awarded to me for counters on white creatures), there are others as well.

    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. mac crashes

    I am surprized by number of reported bugs for Mac but I think my issue not yet reported.

    Yes, I had some performance issues or screen clipping issues but generally I was happy with Mac experience.

    Today it started crashing right after loading screen. So it is not like other users say once a day or after a game session.

    I cannot access game at all right now.

    I tried removing game data and redounloading client from Epic, nothing changed.

    4 votes

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  4. Not able to add/change cosmetics/card styles during limited deckbuilding.

    For some time now, I have not been able to add or change any cosmetics or card styles other than default ones during deckbuilding in specifically limited events. Unfortunately limited events are the only serious focus for me when it comes to Magic the Gathering. It is not a bug that affects gameplay at all, but its come to the point that I'd appreciate having this bug fixed so I can enjoy cosmetics/card styles again during gameplay.

    3 votes

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  5. keyword soup

    The "Keyword Soup" achievement is bugged. I have achieved this event, not against the computer or a direct match and the achievement does not unlock. Please see screenshots. I am playing on iOS.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  6. Bug/Max Speed ability unable to activate at Max Speed

    Bug: During a premier draft match I was unable to activate a max speed ability on Slick Imitator (Copy a spell or permanent) essentially costing me a match. There was just no option to activate. I have screenshots and logs. I will be removing this (essential) card for the rest of the draft.

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  7. Core Achievement "Stylish Spellslinger" not triggering

    I have an Avatar, Sleeve, Companion, Sticker and Phrase cosmetics all selected while playing, but the achievement still is incomplete.

    Playing PC client

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. general feedback

    This feedback site itself needs to be improved. Customer service send us here and tells us to upvote the problems we have but the search function is horrible. I can type five words into the search and the top result is some issue that has 1 vote and only has 1 of the words I searched for. If you are going to prioritize based on number of votes list the ones with the most votes first. Having a site with a ton of duplicate complaints with a diluted set of votes means that you are prioritizing fixes based on what…

    2 votes

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  9. Phantom loss in draft even after my second game randomly disappears

    This is the same issue as: Randomly kicked from game and given loss during draft reported here: https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/49042190-randomly-kicked-from-game-and-given-loss-during-dr. My second round game just kicked me back to the main menu in the middle of the game, and after i played and lost the next game, i had 3 losses instead of 2 despite only completing two games.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Action cannot be completed due to unpayable mana cost bug

    "Action cannot be completed due to unpayable mana cost" message appeared, but i had the mana available. Happened trying to embalm Camera Launcher using Cursecloth Wrappings. Unfortunate bug, cost me the game and the draft.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. shuffler

    I'm not one to complain. I enjoy the game. But the Shuffler IS broken. its extremely obvious. I have a deck that is 60 cards total. 24 of which are basic lands. for TEN CONSECUTIVE draw steps, I drew land. my opening hand had 4 lands in it and 3 "other" cards. I had the 3 "other" cards the ENTIRE game. As I watch each and every draw step give me a land. my opponent on the other hand, drew everything and anything he needed. had plenty of land and plenty of other spells. What was HIS deck size you…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Too many cards in hand

    Not being able to play cards because they are not on the screen

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Please start doing math instead of animating when the same thing enters the stack too many times!

    So I play white/green, which means I often chain effects that create many creatures, then trigger lifegain on each creature, then trigger additional effects on lifegain.

    All of it animates individually. Which takes time out of my turn. Which, if I've made a big enough move, makes the game make me skip my next several turns, then declare I lost.

    I keep losing the game because I am playing my deck too well!!!

    I understand why the logic needs to check for additional effects and triggers on my and the opponent's side at each point in the stack. But…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Authentication Failed for Username: Timeout (following Aetherdrift Update)

    Following the Aetherdrift update, the PC version can't log in. Keeps coming up with "Authentication Failed for (my username): Timeout." Sometimes the white box starts to spin as it continues to wait for the server. Works on iPad, though.

    4 votes

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  15. Cards showing facedown in Mulligan or game

    Cards showing facedown while i mulliganed and in game

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Please give us a way to turn off card highlights.

    Card highlighting is painfully obnoxious and constantly used to grief. Give us an option to turn it off.

    3 votes

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  17. FIX YOUR MOFUGGIN SHUFFLE ALGORITHM

    Really? Been building decks for almost 30 years and there's no WAY I get this f**ed with physical decks. 3 cards/5Mana and I draw two, 8 outta ten times first draw on average? And 14/15 times I get at least both of them by 3rd draw. Consistently. I'm sorry the new generation has no idea how to build a real deck, but how DARE you enable the weak instead of keep it real. Shame on you. The NEXT time I have to ragepost I'm going to upload a YouTube of OpenAI and ChatGPT discussing the bullsht shuffle and…

    10 votes

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  18. Elvish Refueler Bugged

    Elvish Refueler not working as intended not allowed to continually exhaust it once per turn as the card allows. Lost premier game due to this and want a refund on the draft.

    53 votes

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    29 comments  ·  Gameplay  ·  Admin →
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  19. Affinity for Artifacts

    Some dude named HorniThopter was somehow casting cards with Affinity for Artifacts using my Artifacts. They had one Artifact and only three Basic lands, while I had four Artifacts. The Artifact didn't effect the way Affinity works, nor did it increase Mana from sources or add Mana. Homie was getting 7+ cost cards out. Did Wizards change how Affinity works,is this a bug, or is this guy cheating somehow?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Exhaust elvish refueler

    An opponent just exhausted their creature on my turn after I played an elvish refueler. Given the text says "you may activate exhaust abilities", it should not apply to my opponent on my turn as well.

    37 votes

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    6 comments  ·  Gameplay  ·  Admin →
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