MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10231 results found
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Incorrect interaction between Valki, God of Lies and Plargg, Dean of Chaos / Augusta, Dean of Order
Valki, God of Lies has a bug with double-faced cards. I specifically encountered this with Plargg, Dean of Chaos//Augusta, Dean of Order:
Step 1: Valki enters, exiles Plargg//Augusta
Step 2: Activate Valki, X >= 2, select Plargg//AugustaExpected result: Valki copies Plargg (front face), and only the text/abilities on the front face are available/active.
Actual Result: Valki copies Plargg (front face), but also copies Augusta's (back face) static abilities, and then also incorrectly applies them to itself.
Unknown: I do not know if this also copies Augusta's triggered ability, as I did not attack while it was on the battlefield.…
1 vote -
I can’t win due to not spending thousands of dollars to buy wildcards
This game which I used to enjoy playing is no longer any fun. I lose 15-25 in a row, various decks, can’t build the suggested decks due to not having wildcards. I lose 20% to land draw or lack there of. How does someone with 242 cards in their library draw the exact cards and land to win on turn 5? I would like to have fun playing white/green to go large and wide but since everyone else plays a blue black or combination I can play it but it won’t win. I play people that return creatures on every…
2 votes -
Bug
- Give us the steps to reproduce the bug
Play "Defense of the heart" to call "Mythweaver Poq" + "Ashaya, Soul of the wild"
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
- Enter the actual results you’re experiencing
Infinity loop of legendary's resolve phase
- Enter the expected results of the feature
1 Puq + 1 Ashaya.
- Add any relevant screenshots/videos
No, sorry
- If you found a workaround, please add workaround steps.
Game end in draw. Nobody can play.
2 votes -
Started receiving gems instead of rare cards from FDN boosters, despite not having rare completed the set
I started receiving gems from FDN booster, instead of the rare cards that I'm missing.
I am, for instance, missing the scry lands (and many others), along many commons and uncommon (reprints or not).2 votes -
Algorithms
Congratulations, you have successfully ruined the best tabletop game ever designed. Your algorithms are garbage. Honestly how hard is it to program a random shuffler?
And I had better matchmaking back when I played Warcraft 3 battlenet in the early 2000’s3 votes -
No Countdown Timer for my Opponent
My opponent did not get a count down timer and went AFK. We are sitting at his turn to attack but he's doing nothing. I'm still online and my connection is still good. Unless WOTC servers are down and the client isn't saying anything.
3 votes -
All foundations packs I open give gems in the rare AND mythic slot.
All foundations packs (I have not tried others) I open give gems in the rare AND mythic slot, I am nowhere near full collection, at least 20 times straight this has occurred. This does not even come close to the value we are spending, hopefully when you fix this very obvious bug you will compensate everyone. NO WAY this is normal.
3 votes -
Shuffling
As had been described, the shuffling engine struggles with dealing different card types, against statistical averages. It means that landfall decks suffer compared to other types.
4 votes -
imprisoned
Imprisoned in the moon didn't remove Jasper Flint's passive ability
2 votes -
52 damage with 4 mana
Not much to say other than the guys name is takaaki and played black/green, had a llanowar elf on the table and a goblin charbelcher that tapped. i had 20 health and then had -32 health. If that's not cheating, i don't know what is. It was turn 4... I had two enchantments on the table and no ceatures and only 2 mana. It's literally just cheating to go from 20 to -32 on turn 4 without a creature. impossible to stop
2 votes -
Draft Rigged Game RIgged
The game is rigged in every way, you get to 3 wins in a row in Premier Draft with a solid deck and you have to lose 3 in a row because the game doesn't like free to play players.
In a game he made me a huge mana flood, I stole 16 lands and only 5 spells, imagine.
In the last one, I leave an image, in a game in which we are in top-deck mode the opponent draws the perfect cards. I have drawn more cards than him with a flint from Rakdos and cards that return things…5 votes -
Draft Rigged Game rigged
The game is rigged in every way, you get to 3 wins in a row in Premier Draft with a solid deck and you have to lose 3 in a row because the game doesn't like free to play players.
In a game he made me a huge mana flood, I stole 16 lands and only 5 spells, imagine.
In the last one, I leave an image, in a game in which we are in top-deck mode the opponent draws the perfect cards. I have drawn more cards than him with a flint from Rakdos and cards that return things…5 votes -
Transformer sleeves
DEVS - the game isn't in beta anymore by years at this point. Could you guys bother in the slightest to fix the bugged Transformer sleeves? Seriously that or you could refund me my 20 bucks since its a faulty product. It's been years and ive seen them actually work only a handful of times.
2 votes -
Cant rejoin a game in progress
When I lose connection. The game doesn't rejoin a game in progress it simply finds a new match an forfiets the prior match . With some of the connection troubles this game has this is game breaking.
6 votes -
Ban Omniscience in BO1
Omniscience needs to be banned in all Best-of-1 formats. It completely warps the format and makes decks other than pure Aggro unplayable. Having it legal for 4+ more years will simply kill creative brewing, as the "best" combo will always involve Omniscience.
While it may be possible to technically "interact" with Omniscience combos, their resiliency and redundancy means that interaction is fruitless. Players wind up lacking any real agency, forced to either resign, or sit for 10 minutes and wait to see if the Omniscience combo fizzles. Omniscience simply needs to be banned.
8 votes -
shuffle
I have noticed that the opening hand barely shuffles, I end up drawing the almost the same cards every single time with high mana costs like the 10 mana for Ulamog, The Ceaseless Hunger, and doing mulligan barely helps. Is there a way to escalate this because it's annoying and especially when playing brawl with 25 lives I'm forced to do decks with creatures with low mana costs and I want to play other stuff, but I'm very limited by the game itself.
7 votes -
Scute swarm
Scute swarm token generation wasn't showing the correct amount of tokens and capped at what it showed at around the screenshot below. After this my game slowed down progressively more and more and timeout was being shown for me as he was playing lands and generating more scute swarm. Made my phone very hot and made my music player stop and eventually crashed my game.
3 votes -
Shuffler
Please fix your shuffler. I've tried and tried again to tell you this but i should not be beating statistical odds every single day. I shouldn't be seeing over half my mana base in the top 20 cards of my deck when I only run 20-21 lands. On such a consistent basis. And my opponents see a 3- full playset of their liliana of the veil in their top 12. It just doesn't seem like the shuffler is programed to randomize your deck at all. But either forces your win or loss.
14 votes -
Filter doesn't show all the Legal Collection/Sets
I tried to find a commander called Jyoti, Moag Ancient by filtering by SET, but is impossible to find all SETs legal (Advanced Filter). Missing cards from MH3 commanders
3 votes -
Please get rid of Ashaya Poq infinite loop
I was playing brawl on arena, my opponent played Ashaya and then Mythweaver Poq creating an infinite loop that drew out the game. All that is required is changing a single line of text from "conjure a duplicate" to "create a token copy". Yet this infinite loop has existed in game for almost 2 years now leading to a lot of very unsatisfying games with Poq, a commander that wants to run something like Ashaya, but can't play unless they purposefully want to draw the game.
3 votes
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