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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10234 results found

  1. MTG Arena bug during sideboard of best of 3 match

    In Best of 3 match i can't sideboarding because the cards from my sideboard don't appear, but rather those from my entire collection

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. cant buy gems

    I cant buy gems, the page keeps on 'waiting for server' when I have chosen my gem package, it does not go further to the payment page

    19 votes

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    0 comments  ·  Store  ·  Admin →
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  3. Premier Draft extra loss bug.

    While playing a premier draft, I got to 3 wins and 2 losses. An opponent conceded and then in the middle of my next game I was kicked from the game and given my third loss.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  4. I cannot use sideboard in BO3, metagame challenge.

    I could not use sideboard card in metagame challenge. So I lost games.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Omniscience draft not functioning properly.

    Omniscience draft omniscience does not interact as a normal omniscience would….

    There is no option to play a spell for it’s normal mana cost instead of zero, and this has led to situations where I play a spell with a cost of x, while having mana available, but it replaces it with omniscience automatically casting for 0. Makes several cards worthless, and I have lost at least one game due to this.

    For instance, having two treasures and the five mana from the event, when casting a genesis wave, it automatically cast for zero instead of allowing me to cast…

    3 votes

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  6. Standard Metagame challenge Event kicked me off after 1 game, isn't it BO3?

    I just started the Standard Metagame Challenge and got my loss after only game one! It did't even let me go to sideboarding for game 2!

    3 votes

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  7. long loading times

    i dont know what happened, but yesterday i was loading into mtg arena 3x as fast compared to today. ill sit and wait about 2-3 minutes just to load past the initial screen then im met with a “connecting to servers” screen for an additional 1-2 minutes, and this happens every time i switch between the home screen and my deck lists. it’s not a huge bug or anything, but it’s annoying to have to wait several minutes after each tap on the menu. this issue is occurring on my iphone, but not my pc

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Disconnected from the game

    During a quick draft - omniscience game, the game froze. Once I restarted MTGA, I got the message posted below. Upon selecting "Reconnect", the game froze. I tried resetting the client a few times afterwards, with the same effect. Only after about 15 minutes I was able to connect to the game, but I was awarded a loss.
    I want a refund for the event.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  9. Endless damage/life exploit…

    I am not sure about anyone else having the issue with the never ending loop of gain and lost life with this combo in the image. It is extremely broken. Putting out 3 cards and the game is over without even doing anything really. Your opponent gains life while you lose it over and over again and watch it stack up. How is this allowed??? Maybe I’m playing the wrong game. I have played this game for quite some time but I find more and more of these types of exploits and truthfully it is ruining the game playing experience.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Scuteswarm interaction

    Opponent had a scuteswarm on board along with Ashaya . created 144 scute tokens and swung, i played an overloaded cyclonic rift. The tokens got bounced but all other permanents remained on board.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Got Kicked from a game

    II was just playing a game in a draft league when i randomly got kicked from the game. Just minding my own business and suddenly got the waiting for server screen and then was back in the lobby. It was very odd

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. RANDOMIZATION OF CARDS

    This is BULLSH!T. The draw is supposed to be random, but I have more lands than I should for a 60 card deck and I STILL don't draw lands in the random ratio I should. I'm either mana flooded or starved on the initial draw. Then, when I'm mana flooded the lands keep coming. When I'm mana starved the lands never seem to come. The algorithms need adjusted to have truly random draws.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Reporting bug with crystal barricade. Gives player hexproof yet still taking burn damage

    Despite crystal barricade giving me hexproof. I still get hit with burn damage

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Bad timeout timers

    How come when I play anything that takes time my timeout timers pop immediately but when others do they can take their sweet time? This guy was leisurely able to deck me out in brawl manually activating an effect almost 50 times but if I play something with a bunch of auto activations it takes my timeouts. I didn’t even start my video until after he had almost half my deck gone and the video itself took 2:34. With only two timeouts. Tell me why it starts later for others when their stuff is all manual. Hot garbage I swear.…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Card effect has a different effect than what is written on it

    Hi,
    i played a match this morning, and a player had a card "COMOS ELIXIR' i played all my match in French langage, and on the french trad the card has an effect to win 1 point of life and in the original langage it's 2... So i lost my match because the text on the card is wrong...

    4 votes

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  16. Portion of the screen is cutoff in fullscreen mode on a mac computer.

    When you go to fullscreen mode on an apple computer, a potion of the screen is cutoff and you cannot read the text of cards. This happens in and out of a match.

    4 votes

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  17. No chance to respond to Bitter Triumph cast by Founding the Third Path with a Shardmage's Rescue

    My opponent had two Found the Third Path cards out, and used one to copy a Bitter Triumph from the graveyard to kill my Emberheart Challenger. I had an open white mana, and shardmage's Rescue, which has Flash. I'm not seeing any reason I couldn't cast it - I think it's a bug.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Hexproof on Snakeskin Veil broken

    Twice today during Ranked Standard Bo1 matches, I cast Snakeskin Veil to save a creature, and the "destroy" spell went through the Hexproof. The first time it led me to lose the match. The Second time I narrowly won. Bug NEEDS to be fixed.

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Unstoppable slasher

    Unstoppable slasher with 2 power attacked me. I had 3 life. Slasher should have deducted 2 of my life by normal damage, then mathematically, it should have done nothing else. Because I was at 1 life, and half of 1 rounded up is 1. I should have been fine, but Arena put me at 0 and I lost. Ban Unstoppable slasher. Ut if you won’t do that, then at least fix the math and logic.

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Suggestion to Ban "Mana Drain" in Brawl format

    I am a player of Magic: The Gathering Arena, and I would like to raise a concern regarding the card "Mana Drain" in the Brawl format. I believe this card is currently too powerful, negatively impacting the gameplay experience.
    "Mana Drain" counters a target spell, and during the next phase, it adds {C} to the player's mana pool equal to the spell's converted mana cost. This effect gives the player a significant mana advantage, which can be overwhelming, especially in the more diverse and creative decks typical of Brawl. This often results in an unfair advantage for the player using…

    12 votes

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