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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10224 results found

  1. Full Screen

    2024.42.10.6988.1099041

    My full screen started canceling in between every load screen so I have to change it back to full screen constantly

    16 votes

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  2. Sudden 'Waiting for Server' and match end

    I was playing a Traditional Arena cube draft match when the waiting for server screen popped up. This was unusual, as generally when the client has connection issues, there is a long period where no game actions occur. However, this happened instantly (right after a Scarab God activation was placed onto the stack in response to a Midnight Clock trigger, though I doubt either was related). After a few seconds, I was kicked out to the main menu, which was working normally. I was never prompted to rejoin the match. Obviously, this was frustrating as it resulted in my having…

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Game crashes when starting match in macOS Sequoia 15.1

    The game loads and starts normally. However, when I select a deck and press “play,” the game crashes immediately.

    4 votes

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  4. alchemy event

    Wrong pack reward in alchemy bo1 event

    31 votes

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    18 comments  ·  Events  ·  Admin →
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  5. Among the many digital card games, it has become the one that relies the most on luck.

    Among the many digital card games, it has become the one that relies the most on luck.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Please add MTGA to the Multimedia Games Database to approve it for streaming on adult websites

    It would be very much appreciated if Magic: The Gathering Arena could be added to the Multimedia Games Database so that streamers could be permitted to stream it on Chaturbate.

    https://games.multimediallc.com/ (link is 100% safe for work)

    Some other noteworthy games that are on their database of approved games by their respective developers include:

    League Of Legends
    Rust
    VALORANT
    Cult Of The Lamb
    Serious Sam
    Return To Monkey Island
    Hotline Miami
    Enter The Gungeon

    You can search for these and other games that are permitted on their website if you need to verify that they are valid.

    Whether just streaming…

    42 votes

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  7. Automatic Loss on "Waiting for Server" on Android

    Everytime there is an issue with the network (even minor issues) the game will issue a loss and reconnect to the lobby.
    Sometimes the loss is not even marked and you can enter a new game in e.g. a quick draft, and end with 4 losses.
    This has been an issue since the last update.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Kicked out of game with loss without playing

    The same bug I reported before reoccured: I join a match, I get kicked out, I have a loss, I never player.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Stop the ******* cheating.

    Your game is unplayable fix this *. The cheating is out of control. You want people to like playing then be like chess and allow players to access the logs and see everything that transpired during the match including the draw and deck layout. Its **** unreal that you do not do this, the fact that yall can't be transparent says everything I need to know about this *. Its a * show if yall can't be transparent about this *. And for ** sake post the cheaters real names so everyone can know if…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Disconnection from game that sends back to home screen

    It's been going on for a while. During a match, i would randomly see a "waiting for server" message, that then results to fade to black into the home screen. This happens roughly 1/3 of the games and it makes playing ladder or any events impossible. I attach a file from such occasion, which resulted into a game loss.

    Please fix as soon as possible, the game is unplayable in this condition.

    24 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  11. Shuffler

    Shuffler is BROKEN. 60 card deck 23 mana still 75% of my games my first 15 cards I get 11 mana, fix the shuffler already years people have been reporting it and the company refuses. Honestly may just be best to delete the game and go back to collecting the cards. At least the shuffling in real life games is more balanced than this hunk of garbage.

    30 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Bloodletter of Aclazontz & Grievous Wound infinite combo

    Turn 5 infinite combo. Bloodletter of Aclazontz has too many insta-kill combos to allow it to remain in standard.

    The combination of Grievous Wound and Bloodletter of Aclazontz creates an infinite damage loop. This happens because each instance of damage causes the opponent to lose life, which then triggers additional damage from Bloodletter of Aclazontz, leading to more life loss, and so on.

    As others have requested, please ban Aclazontz.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. game reset resulting in game loss

    Recently, I experienced several times a strange and very annoying phenomenon : while playing quick draft games, I am suddenly brought back in the middle of the game to the game launch screen. When I launch another game (immediately), I enter a new game with a new opponent but discover when the game ends that I received a game loss. I assume that this loss is linked to the game I was kicked out of.
    I think it happened at least 3 times during the past 2 or 3 weeks. Did anyone experience a silmilar bug ?
    Could it be…

    10 votes

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  14. Kicked out of premier draft game causing loss

    Randomly Kicked from Duskmorn premier draft game and given a loss.
    During the match I was randomly kicked from the game (sudden black screen, no loading or "waiting for server") and was returned to the draft screen. I had no loss at first but after checking the deck when I returned to the screen I had 1 loss. It happened so suddenly I wasn't able to capture any footage or screenshot. First time I've had this issue

    18 votes

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    3 comments  ·  Events  ·  Admin →
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  15. Tishana’s Tidebinder not removing Kaito, Bane of Monsters abilities.

    I cast Tishana’s Tidebinder in response to Kaito, Bane of Monster’s loyalty ability stripping him of all abilities, he remained a creature for the remainder of the turn as he should have, but on the following turn he became a creature again even though his static ability had been removed.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. “Stalling” need to be punished.

    Please take measures against “Stalling”. “Stalling” need to be punished. The same goes for “AFK”&“Loop”. Please send “REPORT FEEDBACK”


    ◆Penalty plan

    3times“Stalling” * within 24 hours
     ↓
    [Lv1]Penalty:Bot Match only(24hours)/Monitoring period(1week)

     ↓+3times“Stalling” * within a period

    [Lv2]Penalty:Bot Match only(1week)/Monitoring period(1month)

     ↓+3times“Stalling” * within a period

    [Lv3]Penalty:Bot Match only(1month)/Monitoring period(3month)

     ↓+3times“Stalling” * within a period

    [Lv4]Penalty:BAN / Account suspension



    ●encounter “Stalling”“AFK”“Loop”
    PapaAlphaTango(Log20230817083001)
    osusteurer(Log20230817
    190302)
    zips(Log20230817201209)
    Starfishsan(Log20230823
    000956)
    flag(Log20230823005812)
    Chubby(Log20230824
    210647)
    Player 2(Log20230829064432)
    BelHur91(Log20230829
    151511)
    miguelito_02(Log20230911213400)
    mahonaruto(Log20230912193006)
    Baoby(Log20230914
    011552)
    rakaro(Log20230915184434)
    ThirdEyeButterfly(Log20230921
    191537)
    Astrobuck(Log20230923050229)
    Alex(Log20230923
    185656)
    SaibotLegan(Log20230925061821)
    Ruebennase(Log20230926
    034950)
    Hoodraiser(Log20230927205456)
    wolf(Log20230928
    063630)…

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Skullspore nexus broken.

    Skullspore nexus wont work at all in some games for no reason. Creatures die and the nexus never triggers.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Missing Mastery Orbs Rewards

    Hi there, I have spent 2 mastery orbs claiming overlord hauntwood and unstoppable slasher but they are not added to my collection.

    4 votes

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    2 comments  ·  Events  ·  Admin →
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  19. Shuffle Algorithm in Arena (Will no longer play Arena)

    I LOVE mtg, i enjoy playing the formats i do, i love collecting the cards. However, MTG arena makes me fking hate wizards with a passion. Although a gorgeous platform to play magic, it is by far the fking worst for these reasons.

    1. The shuffle algorithm is fking garbage and with evidence from players that took the time to do the analyst, idk how wizards could ever come up with an excuse for such a **** algo. And im not making this up, it fking sucks. It makes the game borderline cancerous and easily makes anyone playing dislike the game…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. full screen

    Game REFUSES to stay in full screen. From searching reddit this is a common issue with Ultrawide monitors. I am using an ultrawide monitor @ 3440x1440 resolution. Once the game is full screen it works fine, but it constantly goes back to windowed mode.

    I was thinking of getting back into Arena. Not anymore.

    17 votes

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