MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10205 results found
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daily deals
I purchased a card during yesterdays, "daily deals". I still do NOT have the card. its been over 8 hours.
9 votes -
Doubling season not working correctly
Counters on planeswalkers are not doubling with doubling season or with vorinclex while doubling season is in play.
11 votes -
Waiting For Opponent
Endless "Waiting For Opponent..." loop (able to cancel after waiting for 1:10-1:20) during Midweek Magic: Gladiator Community Spotlight event.
72 votes -
draft does not track wins or losses
In Premier Remix Draft: Artifacts, I keep playing games and they do not get recorded. After every game, victory or defeat, it keeps showing that I'm 0-1. It's cool to get free games, I guess, but my deck is sweet and I would have gotten to 7 wins, but no reward.
5 votes -
alchemy
Separating alchemy from the other formats, or making separated play options. I dont like having to be forced into playing with these cards, i want to be able to choose if i will play with or without alchemy cards in the game
13 votes -
Game stopped/eternal roping
My opponent never made a move, but started roping (timing out) before the first turn of the game. The rope burned to its end but hasn't stopped. It's been over 10 minutes now. I can concede (I think) but if I don't then the game is stopped and endless.
8 votes -
Repulsive Mutation Did Not Work
I cast repulsive mutation on my opponents doppelgang, and opponent is tapped out. I have a 6/5 panther in play. There is no way his doppelgang should resolve, but it does anyway. How is this possible?
Please reimburse.
5 votes -
Rope keeps going when I'm taking actions
I had set up a combination of Ardent Elementalist with Unexplained Disappearance so that I could loop them and scry each time to find the card that I needed from my library. After doing the loop only 4 or 5 times my rope not only started going, but when I continued to take actions it never stopped and time was never added back onto the rope. After only a couple more times my turn was passed.
4 votes -
6 votes
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Shuffler
After reviewing all the people reporting the same issue it's clear that your company not only doesn't care about anything we say, but you must like the shuffler. Did the development team manager's brother make it and you can't get rid of it or he starts to hit his helmet he has to wear? Did you fail math? Have you heard of statistics before? No, no you haven't and no you clearly can't do math. It's so great to see lazy software companies take a beloved game and make it unplayable because of their choices. Maybe, just maybe you can…
22 votes -
ban etali
Ban Etali, it's a fun-killer. Just got one played and duplicated on me, this guy's playing it 4 times and playing all my cards. Not cool, not fun, not interesting, just annoying.
13 votes -
Error Updating Data After Opening App
I too am getting the Error Updating Data message when my connection to internet is working otherwise. This is on Android. I have tried Uninstaller and redownloading the app, restarting phone, etc.
10 votes -
Deck shuffler
Your auto shuffler is absolutely awful I hate it , seriously a piece of *. I watch peoples stream and YouTube channels and they all have the same problem. * sucks and do better holy cow! It’s the lands I get stuck at 2 lands in a 23 land deck for 60 card constructed draw 3 times and not a single land I’ve tested this many times **** makes gameplay awful
21 votes -
Game crashes when starting match
Game crashes when I start a match, when an opponent is found the game closes itself, when I restart it I’ll be in a game, looking at my opening hand. And also after a ranked match, my ranking doesn’t increase or decrease it just stays at gold rank 2
7 votes -
Error updating data
My MTG Arena does not initiate since the last patch before Last Caverns of Ixalan and, for some reason, it loads the "Error Updating Data" screen. I've tryed every single solution avaliable on the internet, but none of them worked. What could it be?
32 votes -
error updating data
after the last update on march 5 with the relase of alchemy karlov manor i keep receiveng the message of ''error updating data'' i tried to reestart my internet, didnt work, tried to delete and donwload the game again still didnt worked, and this error keeps ocurring in my mobile as well, please solve this problem as fast as you can.
45 votes -
Error Updating Data on launch
Getting "Error Updating Data" when attempting to open MTGA. This happens from PC and Android, Wi-fi and mobile data.
37 votes -
Dopplegang
GreError. Cast Dopplegang on virtue of strength with a multiple of 4 or higher and it instantly does the error. Especially if I go and copy lands.
11 votes -
Error Updating Data PC and Mobile
After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.
…
151 votes -
Missing Schematic Art
Found the common thread among the missing schematic art bugs.
Was trying to apply my schematic Platinum Angel art, but couldn't find it. Rummaged through my collection, and basically:
Schematic art doesn't show up on the alternate art styles ONLY when the card in question has another MTGA printing outside of the Retro Artifacts set. All unique-to-Retro-Artifacts have their schematic art show up and can be selected properly.
Hope this gets fixed soon. Cheers!
24 votes
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