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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10182 results found

  1. Asset Error Detected

    After the latest update, I can't get in. I get "asset error detected" message. I tried rebooting, uninstalling/installing (both Epic and MTGA), and tried connecting to a different wi-fi. Always the same error immediately upon entering. I'm on a macbook pro.

    63 votes

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  2. Option to disable Hover

    Add
    OPTION
    to
    DISABLE
    flashing the cards when the opponent mouses over the cards.

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Asset Error Detected

    Started a new update and all i get is a reoccurring "asset error detected" over and over again. I am using PC. I Have tried to do what this guide says to no effect:

    https://mtgarena-support.wizards.com/hc/en-us/articles/360038311692-Can-t-Install-or-Update-MTG-Arena-on-PC

    Allso tried to do what this work arround guide without any change:

    https://old.reddit.com/r/MagicArena/comments/g3ynsq/checking_for_updates_workarounds/

    24 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. 10 votes

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    3 comments  ·  Store  ·  Admin →
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  5. Network Error Unable to join event

    Getting "Network Error Unable to join event. Please try again later." for every match I try to play. I have uninstalled once already and there is no change.

    39 votes

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    7 comments  ·  Events  ·  Admin →
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  6. Server issues

    Prioritize server-related issues. Fix refresh issues when temporarily losing connection to the server (higher than stated planeswalker loyalty, lands remaining untapped, dead creatures remaining on the field, spell stuck in stack display, etc. ). Buy new, more efficient servers, and recruit developers. Feasible given this year's record profits.

    16 votes

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  7. Report Function for roping intentionally

    Countless times in my experience (and I'm sure thousands of others experiences) has the opponent decided that they are losing the match or that it is not going their way. No one is a stranger to flooding out, getting mana screwed, or simply not finding the answers that your deck can provide and I understand this frustration; it is simply in the nature of a game where you draw cards at random and sometimes it sucks. Taking the intentional action of AFK'ing or simply waiting for all of your ropes or accumulated time-outs in spite of this frustration is, however,…

    22 votes

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  8. Compensation from Mana ***** to Mana Flood

    As a player I enjoy playing draft on Arena. What is an absolute disaster to the experience is when you have to hope that you don't get flooded with mana or screwed with mana during game play. I can understand ever so often this happening, because it happens in real life. My last game played today was the absolute worst case I have ever seen of mana ***** since playing magic. 17 land deck and the entire game I drew one outside of the two I had in hand. My next draw had a 68% chance of drawing a land…

    27 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Historic Brawl Matchmaking

    Historic brawl matchmaking is disgusting. Please please do something about this.
    Most of us just want to have fun. Playing 80% games against ******** Golos decks just a waste of time.

    I too can just spend some money and build some ******** optimised competitive **** but that is not why we play this mode.

    Add a ranked historic brawl so the cunty tryhards can go circle jerk eachother.

    17 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. alchemy ruining historic

    I'm really starting to get sick of Alchemy. I've stopped trying to collect alchemy cards and I refuse to play in any alchemy event. Furthermore, I disdain the fact that alchemy cards are able to be used in Historic. You might as well take out Historic. Alchemy is ruining the wonderful Historic format that you once had. I find these alchemy card such as Teferi Time Raveler (that the original was banned) and Undercity Plunder, to name a few unfair, and I'm constantly getting beat by Esper and/or Azorious control decks. I used to have a good Historic deck that…

    76 votes

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  11. Triggers

    I would like to know why I'm getting a message like this when it's HIS triggers. It conceded me because of this. Fix these stupid triggers!!!

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Mythic booster

    Compre un booster mítico, pero recibí una wildcard rara, levante mi reporte y me dijeron que así es como debe de funcionar el producto, lo cual es completamente ilógico, pues pague un booster más caro para recibir una carta mítica, que son las que necesito para completar mi colección.

    Creo que deben de hacer que los booster míticos entreguen wildcard míticas solamente, sino ¿para qué pagar extra?

    7 votes

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  13. infinite loop

    Loop detection, please do something for loop detection, it will not be difficult and you may prompt something like "how many times do you want to repeat this etc"

    It ruins the game when you need to wait minutes for another opponent to finish doing something tedious and is annoying form the executor as well (I did it too).

    Also they use it to trick the system, last time during my turn they started the combo and even if I was going to win the system gave us a draw for timeout.

    21 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. 7 votes

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  15. Ban ALL Infinite Combos

    Ban ALL infinite combos. Theyre virtually impossible to counter once they start. They undermine the integrity of the gameplay by completely changing the rules of the win scenario.

    Using an infinite combo is like a spoiled rotten brat youre forced to play with as a kid because your mom is worried because they have no friends.
    The Brat triumphantly yells, "I Win!" You ask for logic or reasoning and their response is, "just cuz!"

    And you wonder why you dont have any friends. Winning with an infinite combo is a cop-out for somebody who cant see the game thru to…

    28 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  16. Black screen on loading initial screen ipados

    Bug. Game does not load. Stuck on a black screen at loading initial scene ipad os 15.4.1

    17 votes

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  17. draft freeze

    Draft freeze during pack selection, miss 5/6 picks, had to restart the client. Manage to get some good cards but was not cool, I was drafting like a god!
    No connectivity issues. Please verify. Draft are expensive for this to happen. Thanks!

    12 votes

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    1 comment  ·  Events  ·  Admin →
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  18. 135 votes

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    80 comments  ·  Store  ·  Admin →
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  19. Unclear disconnect

    Often I disconnect but don't realise as there's no way to determine whether I've actually disconnected or if the other player just isn't making any game actions. This is very frustrating and has lead to undeserved losses.

    This wasn't a problem previously, but I have found that I can no longer rely on the 'waiting for server' spinner to appear when I am disconnected like I could in the past.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Better Bot Matches/ chose bot's Deck

    is there a possibility to add a better bot experience?
    sometimes i like to playtest ideas vs specific decks and as of now this cannot be done with the current bot
    ty in advance

    16 votes

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